Scott Kelly
Scott Kelly at Palm Chevrolet

Scott Kelly | Page 29

Service Advisor

Palm Chevrolet

2300 SW College Rd
Ocala, FL 34471

Contact Me
4.6
306 Reviews
4.6

306 Reviews

Write a Review

306 Reviews of Scott Kelly

May 10, 2024

Dealership Rating
Employee Rating

Dropped my truck off on a Monday (0700 hrs), took till Wednesday to hear back, was told it needed parts, parts weren't available. I asked about possible financing, I didn't use the link after all, then I More

by abn82tmcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 13, 2024

Palm Chevrolet responded

I understand your frustration with the delays and miscommunication during your service visit. I strive for efficiency and clear communication, so your concerns are taken seriously. Please contact me directly to discuss this further. I aim for the highest standards and hope to have the opportunity to make things right. Thank you for bringing this to my attention. Sincerely, Wayne Bogle Parts and Service Director

May 09, 2024

Dealership Rating
Employee Rating

Great people to work with! Plus the coffee is good too along with the advice that was given to me More

by Win32686Fl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

Palm Chevrolet responded

Thank you! I appreciate your kind words about your experience with us at Palm Chevrolet. I'm glad you found our team helpful and enjoyed the coffee. I look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

May 04, 2024

Dealership Rating
Employee Rating

I continue to use Palm Chevrolet Of Ocala because of Scott Kelly! He is punctual, polite, and communicates extremely effectively! He is a true asset to the dealership. More

by miranda12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2024

Palm Chevrolet responded

Thank you for your kind words! Scott is a great asset and I am glad to hear he provided an excellent experience for you. I look forward to servicing you again in the future! Sincerely, Wayne Bogle Parts and Service Director

May 03, 2024

Dealership Rating
Employee Rating

Everyone I’ve come in contact with at Palm is very nice and helpful and do a great job More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Calcaterra , Mickey and Maria

May 06, 2024

Palm Chevrolet responded

Thank you for this wonderful feedback! We are happy to hear how our staff helped you and we will be sure to let them know of your kind words. Take care and have a great day! Best, The Palm Chevrolet Team

May 02, 2024

Dealership Rating
Employee Rating

Scott reviewed my Service history and recommended to have my transmission serviced and explained why I needed it. The why is what all consumers need to know. More

by PETROWSKIRICHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2024

Palm Chevrolet responded

Richard, thank you for the awesome feedback! Scott is an excellent service adviser and we appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Sincerely, Wayne Bogle Parts and Service Director

April 29, 2024

Dealership Rating
Employee Rating

Scott went above and beyond to make sure I was taken care! Even though my car took an extra amount of time to fix he was awesome at communicating! More

by taricampbell29
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
May 02, 2024

Palm Chevrolet responded

Thank you for taking the time to leave us such a great review! I appreciate every hard-working member of our service team, and I am thrilled to know Scott went above and beyond to make sure you were take care. If you have any additional comments and/or questions, please feel free to contact me directly! Sincerely, Wayne Bogle Parts and Service Director

April 27, 2024

Dealership Rating
Employee Rating

Me and my mom have bought several vehicles from Chris and Palm Chevrolet and have always had a great experience. Chris Drewery is very attentive and easy to work with as always. More

by paulsotolongo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Drewry

Apr 30, 2024

Palm Chevrolet responded

Thank you for taking the time to share your feedback! We are very pleased to hear our consistent professionalism and great customer service has earned your repeat business. We hope you are continuing to enjoy your purchase from Palm Chevrolet. We can’t wait to see you for your next servicing appointment! Best, The Palm Chevrolet Team

April 25, 2024

Dealership Rating
Employee Rating

Always was greeted with a smile and asked what needs to be done to your vehicle and most important do you need a ride or are you waiting. The technician Alan Grubbs has always done excellent work with no More

by GENEMULLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Palm Chevrolet responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Best, The Palm Chevrolet Team

April 23, 2024

Dealership Rating
Employee Rating

Scott was courteous and knowledgeable. The waiting areas were comfortable and the restrooms were clean and accessible. Service was quick and efficient. I will be using Palm Chevrolet fo More

by danimcstan7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2024

Palm Chevrolet responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, The Palm Chevrolet Team

April 20, 2024

Dealership Rating
Employee Rating

Sat in lobby 1 1/2 hrs after my car was finished and no one let us know anything . Frustrating! More

by knighton.mary9615
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dennis Calcaterra

Apr 22, 2024

Palm Chevrolet responded

Mary, thank you for providing this feedback about your experience at Palm Chevrolet. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, Wayne Bogle Parts and Service Director

Dealership Inventory (319 Vehicles)

used 2023 Dodge Charger car, priced at $35,889
2023 Dodge Charger
used
Sublime Clearcoat Metallic exterior
Automatic
All-wheel Drive
new 2026 Chevrolet Silverado 3500 car, priced at $80,740
2026 Chevrolet Silverado 3500
new
White exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Silverado 2500 car, priced at $64,175
2026 Chevrolet Silverado 2500
new
Black exterior
Automatic
Four-wheel Drive
used 2023 Cadillac XT5 car, priced at $38,987
2023 Cadillac XT5
used
Rosewood exterior
Automatic
All-wheel Drive
new 2026 Chevrolet Silverado 1500 car, priced at $47,720
2026 Chevrolet Silverado 1500
new
White exterior
Automatic
Rear-wheel Drive
new 2026 Chevrolet Silverado 1500 car, priced at $39,025
2026 Chevrolet Silverado 1500
new
White exterior
Automatic
Four-wheel Drive