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Scott Kelly
Scott Kelly at Palm Chevrolet

Scott Kelly | Page 9

Service Advisor

Palm Chevrolet

2300 SW College Rd
Ocala, FL 34471

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4.6
307 Reviews
4.6

307 Reviews

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307 Reviews of Scott Kelly

November 01, 2025

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Employee Rating

This dealership tried to scam me into trading my vehicle for a lower amount then it was worth by grossly exaggerating the cost of the repair for my vehicle in order to tempt me into trading it in for a new More

by CAROLYNMANOOGIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 03, 2025

Palm Chevrolet responded

Thank you for sharing your experience with us, Carolyn. We take your feedback seriously and understand your concerns regarding the trade-in process. At Palm Chevrolet, we strive to provide accurate and fair evaluations for all vehicles. Our team encourages you to reach out to us directly so we can address your concerns further. Your satisfaction is important to us, and we appreciate the opportunity to improve. Best, The Palm Chevrolet Team

October 30, 2025

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Employee Rating

Everybody that I have dealt with is extremely professional, friendly and thougherful.I would definitely recommend them. More

by BRRTTM00
Recommend Dealer
Yes

Other Employees Tagged: Sven Reiter, Brandon Daniels, Mahurley Preston , John McMcMichael

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Oct 31, 2025

Palm Chevrolet responded

Thank you so much for your feedback! I appreciate your recommendation and am glad to hear that our team at Palm Chevrolet provided you with such a positive experience. We look forward to serving you again in the future. Sincerely, Wayne Bogle Parts and Service Director

October 24, 2025

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Employee Rating

I am very pleased to be associated with Palm Chevrolet as a customer. I have found the service department and body shop to be outstanding. More

by BLWDUSTOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franchesca Soto

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Oct 24, 2025

Palm Chevrolet responded

Thank you for your wonderful feedback! I'm thrilled to hear that you've had such a positive experience with our service department and body shop at Palm Chevrolet. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

October 16, 2025

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Employee Rating

Scott Kelly is the best, he was very efficient, and has great customer service. Thankyou Scott! More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 17, 2025

Palm Chevrolet responded

Thank you for your kind words, Jay! We’re thrilled to hear that you had a great experience with Scott at Palm Chevrolet. Our team strives to provide excellent customer service, and it's rewarding to know that Scott made a positive impact. Looking forward to serving you again in the future! Best, The Palm Chevrolet Team

October 16, 2025

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Employee Rating

No problems with Service and timing. I’m very happy. and will recommend other people to the service. More

by ocala526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Calcaterra, Franchesca Soto, Daniel Mullener

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Oct 16, 2025

Palm Chevrolet responded

Thank you for your feedback! I am glad to hear you had a positive experience with our service at Palm Chevrolet. Your recommendation means a lot to us. We look forward to assisting you again in the future. Sincerely, Wayne Bogle Parts and Service Director

September 28, 2025

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Employee Rating

Appreciate the timely repair of my car while I was out of town. Communicated well with us. More

by brianphoey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 28, 2025

Palm Chevrolet responded

Thank you for your wonderful review, Brian! I'm glad to hear that you appreciated the timely repair of your car and our communication while you were out of town. At Palm Chevrolet, we strive to provide excellent service, and it's great to know we met your expectations. We look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

September 27, 2025

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Employee Rating

Scott was excellent. He guided me through the various options and helped me get the best possible price. Service was done expediently and completely. More

by jgall.ocala
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 28, 2025

Palm Chevrolet responded

Thank you for your wonderful review! I am thrilled to hear that Scott provided you with excellent service and guided you through your options effectively at Palm Chevrolet. It's great to know you found the best price and that your service was completed quickly. We look forward to seeing you again for your future needs! Sincerely, Wayne Bogle Parts and Service Director

September 27, 2025

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Employee Rating

They were unable to complete the repair in a timely manner. They were unable to review my truck the day of my appointment, thus I had to wait until the next day. More

by CAROLYNMANOOGIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 28, 2025

Palm Chevrolet responded

Thank you for sharing your experience with us. I understand the importance of timely service and appreciate your feedback regarding the delay in reviewing your truck. We strive to meet our customers' expectations and will use your input to improve. If you have any further concerns or would like to discuss this matter, please feel free to reach out to me directly at Palm Chevrolet. We look forward to serving you better in the future. Sincerely, Wayne Bogle Parts and Service Director

September 25, 2025

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Employee Rating

Had an issue on a Monday afternoon involving a thermostat and temp sensor on a 2018 Colorado. Was in the area and stopped by to see Scott. He immediately knew what the problem was and took the car in advisi More

by kaw666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 25, 2025

Palm Chevrolet responded

Thank you for your wonderful review! I am thrilled to hear you had a great experience with Scott at Palm Chevrolet. It's great to know that he was able to quickly diagnose and resolve the issue with your 2018 Colorado. We appreciate your trust in us and look forward to assisting you again in the future! Safe travels! Sincerely, Wayne Bogle Parts and Service Director

September 23, 2025

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Employee Rating

My Tech. was informative as to the reason the car had a recall issued for the airbags. The service was prompt and all employees I came into contact with were More

by abbafatherj316
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 24, 2025

Palm Chevrolet responded

Thank you for your wonderful feedback! I'm pleased to hear that you had a very good experience at Palm Chevrolet and that our tech was informative regarding the airbag recall. Our team takes pride in providing prompt and respectful service. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

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