Scott Lenox | Page 10

All the service advisors are great, they really take care of requests. The service was quick and thorough. I wouldn't go anywhere else. of requests. The service was quick and thorough. I wouldn't go anywhere else. More

by camarogirl Verified Customer Verified Customer

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The folks who work there are very helpful and informative. I look forward to going there when my truck needs services. I do trust the workmanship. . informative. I look forward to going there when my truck needs services. I do trust the workmanship. . More

by DIANARIGDON Verified Customer Verified Customer

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I will never use them again for service. They caused us a $2400 repair as a result of negligent and false information provided to my husband. Our 2013 Honda car was making a noise, so natura They caused us a $2400 repair as a result of negligent and false information provided to my husband. Our 2013 Honda car was making a noise, so naturally we took it to Mungenast. We were told that the noise was in the engine due to loose part and was not recommended to open the engine to repair as this would be cost prohibitive. The technician did not believe there was any harm at driving the car as such. My husband then decided to continue to drive the car a few months with the assurance that was conveyed to him that there was no concern. I became worried and asked him to take the car to another dealership for a 2nd opinion. Today we were told we need the VTC Actuator replaced and possibly the Timing Chain. All together we are looking at a $2400 repair cost. Finally to make matters worst, I had my oil change yesterday at Mungenast, but when I collected my car, the dashboard still stated 30% Oil life. In the best case scenario the technician just forgot to switch a button to restate the oil life but at worst they did not change my oil. I have 0 confidence in their ability and will not be returning as a customer. More

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