Scott Rhodes
Scott Rhodes at Cortese Ford Lincoln

Scott Rhodes | Page 8

Technician

Cortese Ford Lincoln

2400-2500 West Henrietta Road
Rochester, NY 14623

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4.9
94 Reviews
4.9

94 Reviews

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94 Reviews of Scott Rhodes

March 09, 2020

Dealership Rating
Employee Rating

oil change I had brought in my wife's Ford Edge 2 weeks ago for "the works" and now brought my F150 in for an oil change Got to use my Ford points and only had More

by Donski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al at the service desk.

Mar 10, 2020

Cortese Ford Lincoln responded

Thanks for the great review! We greatly appreciate the feedback.

February 14, 2020

Dealership Rating
Employee Rating

Great Service Dept Always a pleasure to bring my vehicle into Cortese Ford. Al and Scott got me in and back out to work in a short time. More

by Donski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al

Feb 25, 2020

Cortese Ford Lincoln responded

Great to hear! Samantha Cortese Customer Relations Manager 585-277-3214

October 04, 2019

Dealership Rating
Employee Rating

awesome servive department I can always count on Al and Scott and the Cortese service department for professional and reliable service. They got me in quickly for a NYS inspect More

by Donski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al

Oct 07, 2019

Cortese Ford Lincoln responded

We appreciate your positive review about your recent experience with us!

September 19, 2019

Dealership Rating

Grimy xxxxx Was quoted 2000 dollars for a couple hundred dollars worth of work. A small part in my door handle broke and i was told i needed to replace the ENTIR More

by GRIMY xxxx JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Keith Osier, Patrick Zimmerman, Joe Cavallario , Shane Chapin, Ron Christiano, Jeff Cooper, David Eichelberger, Dave Robinson, Ed Smith, I dont know there names. i didnt come incontact with 10 people.

Sep 19, 2019

Cortese Ford Lincoln responded

I would really like to speak with you further about what happened. Please call me at your earliest convenience. Samantha Cortese Customer Relations Manager 585-277-3214

September 09, 2019

Dealership Rating

Great service! 9/7/2019 This was my first time getting my 2018 Ford Escape serviced after buying it at the dealership. I was pleasantly surprised to just have to pull in to t More

by Shawn R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier, Patrick Zimmerman , Dave Robinson, Ed Smith

Sep 16, 2019

Cortese Ford Lincoln responded

Samantha Cortese Customer Relations Manager 585-277-3214 Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 01, 2019

Dealership Rating
Employee Rating

Warranty repair was quick and easy in and out. I do have to say the couches in the waiting room are very UN-comfortable! Service area nice and clean and friendly. More

by abby756
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2019

Cortese Ford Lincoln responded

Abby, thank you for your kind review; we are happy to pass along your comments to the team here at Cortese Auto Block!

August 27, 2019

Dealership Rating
Employee Rating

Oil change Good service. Completed faster than expected. They were fast and efficient. It’s good to set up an appointment cause then you don’t have to sit aroun More

by RVOGENITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier, Darren Sneddon

Aug 28, 2019

Cortese Ford Lincoln responded

We're so pleased to hear that everything was completed so quickly and to your satisfaction!

May 20, 2019

Dealership Rating
Employee Rating

Fast and easy The tech was super helpful and very polite. Everything was very smooth and easy. Scheduling was very easy, they got me right in to fix my wheel sensor More

by wheelerenterprises00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier

Jun 12, 2019

Cortese Ford Lincoln responded

We are happy we could make your experience a positive one! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Samantha Cortese Customer Relations Manager 585-277-3214

February 28, 2019

Dealership Rating
Employee Rating

Routine maintenance check-up. The staff is very helpful. The routine check-up is done at the scheduled time appointed, and they always check in with the client if they foresee any More

by ruthless
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donna Spofford

Jun 14, 2019

Cortese Ford Lincoln responded

Ruthless, we appreciate your recommendation of our dealership! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Samantha Cortese Customer Relations Manager 585-277-3214

February 06, 2019

Dealership Rating
Employee Rating

Battery change Quick, efficient, polite - My go-to service center! Went there for a battery change and was in and out in under an hour. Car works great now. More

by eturn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier, Patrick Zimmerman , Charles Halter, Dave Robinson, Ed Smith

Jun 14, 2019

Cortese Ford Lincoln responded

Eturn, thank you for your kind words and congratulations on your new vehicle! We hope you continue to choose Cortese Ford Lincoln, Inc. for all your vehicle needs! Take care! Samantha Cortese Customer Relations Manager 585-277-3214

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