Scott Rhodes
Scott Rhodes at Cortese Ford Lincoln

Scott Rhodes | Page 8

Technician

Cortese Ford Lincoln

2400-2500 West Henrietta Road
Rochester, NY 14623

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4.9
99 Reviews
4.9

99 Reviews

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99 Reviews of Scott Rhodes

July 23, 2020

Dealership Rating
Employee Rating

Didn’t do all I needed- didn’t have it done on time - didn’t answer text - didn’t communicate after it was done Etc More

by tmsmith57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Darren Sneddon

July 10, 2020

Dealership Rating
Employee Rating

Great service and great people friendly people very clean service department all my questions were answered they gave me a rental car which was clean More

by Kgrasley4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier, Jack Hawes , Dave Robinson, Ed Smith, Patrick Zimmerman

May 31, 2020

Dealership Rating
Employee Rating

Great service dept. I thought I needed a water pump and it was just a belt. I was in and out very quickly.Thank you. More

by johnbelton111
Recommend Dealer
Yes

May 18, 2020

Dealership Rating

Fast, neat and complete I felt very safe given their C19 protocols. The service to my Mustang was thorough and professional. They've been servicing my car for 5 years and More

by gary cassara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil Valenti , Ron Christiano

April 03, 2020

Dealership Rating
Employee Rating

Always met with personal and friendly service people. Patrick Zimmerman is a fantastic and knowledgeable service tech. The technicians always do a great job on our vehicles and get the job done expeditio More

by gosman
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier , Patrick Zimmerman

Apr 08, 2020

Cortese Ford Lincoln responded

Thanks for the 5 stars!

March 09, 2020

Dealership Rating
Employee Rating

oil change I had brought in my wife's Ford Edge 2 weeks ago for "the works" and now brought my F150 in for an oil change Got to use my Ford points and only had More

by Donski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al at the service desk.

Mar 10, 2020

Cortese Ford Lincoln responded

Thanks for the great review! We greatly appreciate the feedback.

February 14, 2020

Dealership Rating
Employee Rating

Great Service Dept Always a pleasure to bring my vehicle into Cortese Ford. Al and Scott got me in and back out to work in a short time. More

by Donski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al

Feb 25, 2020

Cortese Ford Lincoln responded

Great to hear! Samantha Cortese Customer Relations Manager 585-277-3214

October 04, 2019

Dealership Rating
Employee Rating

awesome servive department I can always count on Al and Scott and the Cortese service department for professional and reliable service. They got me in quickly for a NYS inspect More

by Donski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al

Oct 07, 2019

Cortese Ford Lincoln responded

We appreciate your positive review about your recent experience with us!

September 19, 2019

Dealership Rating

Grimy xxxxx Was quoted 2000 dollars for a couple hundred dollars worth of work. A small part in my door handle broke and i was told i needed to replace the ENTIR More

by GRIMY xxxx JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Keith Osier, Joe Cavallario , Shane Chapin, Ron Christiano, Jeff Cooper, David Eichelberger, Dave Robinson, Ed Smith, Patrick Zimmerman, I dont know there names. i didnt come incontact with 10 people.

Sep 19, 2019

Cortese Ford Lincoln responded

I would really like to speak with you further about what happened. Please call me at your earliest convenience. Samantha Cortese Customer Relations Manager 585-277-3214

September 09, 2019

Dealership Rating

Great service! 9/7/2019 This was my first time getting my 2018 Ford Escape serviced after buying it at the dealership. I was pleasantly surprised to just have to pull in to t More

by Shawn R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier , Dave Robinson, Ed Smith, Patrick Zimmerman

Sep 16, 2019

Cortese Ford Lincoln responded

Samantha Cortese Customer Relations Manager 585-277-3214 Thank you again for taking the time to let us know how we did. We hope you have a great day!

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