Scott Ryan | Page 7
Customer Relations Manager
M'Lady Nissan
5656 Northwest Highway
Crystal Lake, IL 60014
103 Reviews
Write a ReviewDealership Experience
12 yrs, 10 mos
Industry Experience
12 yrs, 10 mos
Specialties & Trainings
Aftermarket Manager & Delivery Coordinator
103 Reviews of Scott Ryan
April 13, 2022
Eddie Colville was very helpful and patient. He walked us through all our options, and we never felt any pressure. We felt we were in good hands with the staff at Malady. Everyone was wonderful. He walked us through all our options, and we never felt any pressure. We felt we were in good hands with the staff at Malady. Everyone was wonderful. Would buy there again in a heartbeat! More
Other Employees Tagged: Eddie Colville, Ryan Marciciak
April 01, 2022
Patryk was awesome to deal with when purchasing my mew TITAN PRO4X. He went above and beyond helping me to meet a negotiation that made it easy to mkle this expensive purchase without making me feel all h TITAN PRO4X. He went above and beyond helping me to meet a negotiation that made it easy to mkle this expensive purchase without making me feel all he wanted to do was "make a sale". Ive never been more happy with a truck purchase. The Titan is a dream truck. Scott and Brian also played their part in maintenance and financing with professionalism, patience ( I ask a ton of questions) while being very informative. All were very pleasant to deal with. This is my 3rd vehicle from Mylady. Patryk, Scott and Brian have all done their part in securing another repeat customer at Mylady. More
Other Employees Tagged: Abe Alyassir, Patryk Malinowski, Bryan Murphy
February 20, 2022
Always has a great selection of models to choose from, a great team of people who are genuinely dedicated to making sure you have a great experience, and most importantly, a great deal on your purchase. I h great team of people who are genuinely dedicated to making sure you have a great experience, and most importantly, a great deal on your purchase. I have not needed to shop anywhere else, since my first purchase at M'Lady, many vehicles ago. I always leave more than satisfied with my purchase, I highly recommend stopping by M'Lady before you make your next purchase anywhere else. Keep up the great work! More
Other Employees Tagged: Kamil Zlahoda, Klaudia Ksiazek, Ryan Hummel
February 12, 2022
The BEST customer service. We were very happy to see slmeone outside to greet us. slmeone outside to greet us. More
Other Employees Tagged: Kamil Zlahoda, Drew Westermeyer, Klaudia Ksiazek , Juan Maya
February 09, 2020
Best Experience with a Car Dealer to Date! Anyone who has ever shopped for a new car knows that it is often a very high pressure and uncomfortable experience. My wife needed a replacement for a Anyone who has ever shopped for a new car knows that it is often a very high pressure and uncomfortable experience. My wife needed a replacement for an aging car and we were referred to M'lady Nissan. We were introduced to Eddie Colville who took us through the whole process. With less than stellar credit, Eddie took an impossible situation and went above and beyond our expectations with the car we ended up with. The whole process was surprisingly smooth and painless and we were treated with the upmost respect giving our credit. I would not hesitate to send anyone I know who is looking for a car for any circumstance to M'lady Nissan and tell them to ask for Eddie Colville. Thanks Eddie and your whole team! More
Other Employees Tagged: Eddie Colville
December 03, 2019
New 2019 Rogue Sport 1st. off let me tell you I hate going to dealerships. I stopped by on black Friday to look at a new Rogue for my wife. I saw some deals online and fig 1st. off let me tell you I hate going to dealerships. I stopped by on black Friday to look at a new Rogue for my wife. I saw some deals online and figured I'd sneak in to check it out. I was met by Drew one of their salesman. Drew was a younger man who was very pleasant with me as I told him what I saw online. He continued to show me the vehicle which was a Murano that caught my eye. Well needless to say it was out of my planned budget. He then showed me a Rogue which was nice looking also and near my budget. Not wanting to spend all night there, I went home to discuss with my wife, and she liked it. I spent (Saturday) morning emailing Drew back and forth trying to get the deal I wanted, and he got it close, so I drove there to talk to him. Drew was busy, so I was handed off to Russ. After deciding to go away from another black car, Russ drove me to their remote storage area to look at other Rogues. I spotted a Gunmetal grey one that looked very nice but was a little higher (950.00) in price. We drove back to the dealership and it was on. Russ did an excellent job with negotiating a deal which hit my budget. Went to see Scott for a couple of upgrade packages and finished signing the deal with Johnathon. I can tell you, all around these guys cared for my business. Russ then showed me the ins and outs of the vehicle and I was on my way. If you’re looking for a good car buying experience, stop by Jim M Lady you won’t be disappointed. Thank you to each and every one of you. My wife loves the car. Harry W. More
Other Employees Tagged: Drew and Russ
December 01, 2018
Great Experience from Start to Finish After talking with Tom over the phone giving me a deal on Nissan Pathfinder I made the drive down and I’m so glad I did. When I arrived I met with Tom After talking with Tom over the phone giving me a deal on Nissan Pathfinder I made the drive down and I’m so glad I did. When I arrived I met with Tom who than handed me off to his colleague Jonathan. These two are the best gentleman I have ever worked with when buying a car as they made the entire process go so smoothly. These guys are true to their word and I highly recommend anyone looking for a new car to come see them. Thanks again Jonathan and Tom. More
Other Employees Tagged: Tom Gilhooly, Jonathan
November 25, 2018
"I've bought 3 new and will continue with M'Lady" I bought 2 new frontiers from M'Lady I loved them both but this time I needed a car. I called up Eddie Colville and told Eddie I needed something real I bought 2 new frontiers from M'Lady I loved them both but this time I needed a car. I called up Eddie Colville and told Eddie I needed something really good on gas, I got a new job and im traveling an hour to and from work this truck is sucking up the fuel. Can you get me out of this truck and into a car? Eddie said we have 4 left over 2018 Altima,s on the lot that have a $5000 rebate they get close to 40 mpg I said thats exactly what im looking for. I told Ed I had a little problem. I owe more than the truck was worth because I traded my last frontier a little to early and my credit wasnt the greatest at that time and i took a hit on interest rates. I live an hour away from Mlady and I wanted to see if the deal could be made before driving over there. (yes I will drive an hour to do business with them because they are that good, we have a nissan dealer 10 min from my house that cant make these deals!) Ed Colville called me back the next day and gave me the good news. The deal can be made with my wife and I both on the note and a small amount of cash down. The deal was done! we set up a time to sign the papers, we drove over there, the Altima was exactly as described the deal was exactly what we planned. I love this dealership. M"Lady will always have my business and Eddie Colville can get the deal done!!! More
Other Employees Tagged: Mark Feld, Eddie Colville, Brett Strohmaier , Bryan Murphy
November 15, 2018
I had a wonderful experience at M'Lady Nissan . sales representative Johnathan took care of me and my wife really well ,We are 100% happy with his customer service and he explained us different o . sales representative Johnathan took care of me and my wife really well ,We are 100% happy with his customer service and he explained us different options. Such a Great care was taken in showing the vehicles and was never forced us. I live in Wheeling so we went through at least 4 nissan dealers near to my house, even though M'Lady dealership is 25 miles away from my house. They gave us great price and great customer service, This is the reason why we end up buying from M'Lady. I would like to mention be aware of false advertisement online from other dealers, We went to few dealers with the online price and they said we are not qualified for that online price. Such a waste of our time with other dealers. But great thing with M'Lady they agreed with us online offer. Everyone there was very nice and answered all our questions . And also special thanks to Bryan Finance director, who helped us financing and sealed the deal without any trouble , overall great attitude. Overall, very pleasant experience and I would highly recommend and No other nissan dealers can beat M'Lady nissan price. They do business in a honest way not like other nissan dealers. So anyone planning to buy nissan please visit M'Lady Nissan , trust me you will save a lot of money. Once again Thank you Johnathan, Bryan,Scott and everyone over there. More
Other Employees Tagged: Tom Gilhooly, Stephanie Lopez, Bryan Murphy, Johnathan
November 04, 2018
Enjoyable Experience on Halloween Night at M'Lady. We purchased a 2016 Certified Nissan Murano SL with less than 6000 miles on October 31st. Vehicles this nice with extremely low miles are truly a rare We purchased a 2016 Certified Nissan Murano SL with less than 6000 miles on October 31st. Vehicles this nice with extremely low miles are truly a rare find, and we couldn't be happier that our search led us here. It also was the exact color, model, and equipped with all the options we were looking for--Cayenne Red Metallic exterior, Black Leather interior, V6, AWD, Navigation, and Panoramic Moonroof. It is very sharp to say the least. Upon first entering M'Lady we immediately noticed that they were certainly in the Halloween spirit. Their showroom floor was full of fun, festive decorations, the staff were dressed in cool costumes, and they even had delicious pizzas for everyone to enjoy. The entire sales, customer care, and finance team that we worked with were friendly, knowledgeable, and efficient. We look forward to enjoying our Murano SUV, and new relationship with M'Lady. Thank you to Stephanie, Tony, Scott, and Bryan. Dann & Jeanne S. More
Other Employees Tagged: Stephanie Lopez, Bryan Murphy, Salesman: Tony Bochenek

