Scott Sciaky | Page 15

This is the third time I have brought my vehicle in for the same issue. The luggage rack continues to come undone. One time the entire thing flew off. The staff has been dismissive telling me this happens the same issue. The luggage rack continues to come undone. One time the entire thing flew off. The staff has been dismissive telling me this happens to all ford explorers. However I have two family members with the exact same car as mine and this has never happened to them. I would like to talk to someone who actually cares and can help take care of the problem instead of getting the response of “that happens”. I have another service appointment so this will be 4 times for the same issue. This is not acceptable for the amount of money this car costs. More

by Donnal928 Verified Customer Verified Customer

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Fast service I waited for my service and was pleased as always with the time I waited for the service to be completed. It was completed to my satisfaction I waited for my service and was pleased as always with the time I waited for the service to be completed. It was completed to my satisfaction More

by KENDIANEKOZIK Verified Customer Verified Customer

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It is the best dealer in the area. They will go out of there way to find a solution to problems that other dealer wouldn’t there way to find a solution to problems that other dealer wouldn’t More

by JW1078 Verified Customer Verified Customer

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I dropped off my vehicle for a check engine light since then they have worked very hard , they strive to exceed expectations and wouldn't go anywhere else for my vehicle needs then they have worked very hard , they strive to exceed expectations and wouldn't go anywhere else for my vehicle needs More

by Janessa Verified Customer Verified Customer

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took to long, service advisor acted as if a big chore to take care of me, i had an appt., the service area was not busy take care of me, i had an appt., the service area was not busy More

by LYNN50 Verified Customer Verified Customer

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I utilized the valet service to pickup and drop off my car for regular maintenance. The pickup went fine, with the staff member very polite and professional. The service was completed and I received a c car for regular maintenance. The pickup went fine, with the staff member very polite and professional. The service was completed and I received a call around 2:30 scheduling a drop off at 5:00p. At 5:45p my vehicle had not been delivered, and I called the dealership. The phone rang and rang for several minutes until someone in sales finally answered. She said service was closed and did not know where my vehicle was. She ultimately transferred me to the general managers voicemail. Gary, called me back about 10 minutes later. He was able to find my car and it was delivered around 6:30p. More

by Al8665 Verified Customer Verified Customer

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Scott was my service tech I really like working with him, is very knowledgeable and has great follow through. I would definitely recommend him and Rizza to any of my friends or family. is very knowledgeable and has great follow through. I would definitely recommend him and Rizza to any of my friends or family. More

by RROCB Verified Customer Verified Customer

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Excellent service! Customer service was absolutely outstanding! Happy customer here. Would recommend to all my friends and family. Great job, keep up the good work!! outstanding! Happy customer here. Would recommend to all my friends and family. Great job, keep up the good work!! More

by NA0 Verified Customer Verified Customer

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I have been a loyalRizza customer since 2001. This is I have been a loyal Rizza customer since 2001. This is my third Ford Escape, Scott and the Rizza team are the guys I trust. I have been a loyal Rizza customer since 2001. This is my third Ford Escape, Scott and the Rizza team are the guys I trust. More

by LONG.DARLENE Verified Customer Verified Customer

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Professional and Great customer service. Scott made me feel very welcomed and listened to what I needed to have done. However, they could not figure out why vehicle exhaust was smoking so I will need to feel very welcomed and listened to what I needed to have done. However, they could not figure out why vehicle exhaust was smoking so I will need to bring it back when and if this blue gray smoke happens again. I wish they could test to see why this is happening randomly. I only use BP gas. More

by Wanda Verified Customer Verified Customer

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