Scott Sciaky
Scott Sciaky at Joe Rizza Ford Lincoln

Scott Sciaky | Page 22

Service Advisor

Joe Rizza Ford Lincoln

8100 West 159th Street
Orland Park, IL 60462

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447 Reviews
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447 Reviews

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447 Reviews of Scott Sciaky

January 16, 2020

Dealership Rating
Employee Rating

excellent Service was quick and efficient, quality of work was excellent. The technician went above and beyond in service, cleaned out the cowl area as an extra More

by JKITZMILLER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 16, 2020

Joe Rizza Ford Lincoln responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 13, 2020

Dealership Rating
Employee Rating

I had a scheduled service visit. The was completed on time as promised. Great customer service. Very accommodating. At the completion of the work my vehicle was returned as clean as new. More

by JEFF.BILDER
Recommend Dealer
Yes
Jan 15, 2020

Joe Rizza Ford Lincoln responded

We appreciate your kind words, Jeff. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 13, 2020

Dealership Rating
Employee Rating

I was a drive in on Saturday at Noon for oil change and tire rotation. The had me in and out in hour. Service manager was courteous and reviewed what I need to keep an eye on. More

by TonyT
Recommend Dealer
Yes
Jan 14, 2020

Joe Rizza Ford Lincoln responded

Hi Tony, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 08, 2020

Dealership Rating
Employee Rating

Service techs often do not engage you in a timely fashion, or until you go out of your way to make eye contact. Its awkward to watch employees open a big door and move a golf cart just to pretend to More

by NONE
Recommend Dealer
No

Other Employees Tagged: Isaias Remijio , Ike Mohammed, Eric Montanez, Porters are always friendly and courteous

Jan 09, 2020

Joe Rizza Ford Lincoln responded

Thank you for sharing your thoughts and feedback with us,. We strive to provide the gold standard of service for all of our customers. I’d very much like to learn more about your experience and work toward a solution with you. Please reach out to me directly at your earliest convenience. Nora Rizza, Internet Director, nrizza@rizzacars.com

December 24, 2019

Dealership Rating
Employee Rating

They will never get my service again. I spent $180 just for them to tell me nothing was wrong with my car yet when I got in it I heard the same sound as before. Believe all of the negative reviews because More

by TRA19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2020

Joe Rizza Ford Lincoln responded

We are not pleased to hear of the incident you've described in this review. If you would like to discuss this further, please contact us so we can discuss details of your time with us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

Jan 06, 2020

TRA19 responded

Hello, I wanted to give an update on. Joe Rizza contacted me today after they were made of aware of my concerns and refunded me the entire $180 dollars. That was a true kind act of customer service and I truly appreciate it.

December 23, 2019

Dealership Rating
Employee Rating

Great Service from Scott Sciaky and team I have purchased my Lincoln MKX and Ford Explorer from Rizza Scott Sciaky is the best Customer Service Manager I have worked with Attentive, explain More

by N2BJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Precin, Joey Gio , Sarah Vargas

Dec 31, 2019

Joe Rizza Ford Lincoln responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 23, 2019

Dealership Rating
Employee Rating

oil change and vehicle look over Everything went accordingly for my vehicle except after all the work was done and I left later that day when I would brake the steering wheel would sh More

by finnay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Precin, Luke Clarizio

Dec 31, 2019

Joe Rizza Ford Lincoln responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 20, 2019

Dealership Rating
Employee Rating

Excellent Service! Scott from the service department is exceptional. He explained everything and the follow through was perfect. We have had a long history with Joe Rizz More

by VITEACHER7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2019

Joe Rizza Ford Lincoln responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 19, 2019

Dealership Rating

In times of trouble you are there I needed to get my oil changed right away and had no appointment but they fixed me up right away and also told me about a problem I had with the car a More

by Kungfukatie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ike Mohammed, Eric Montanez

Dec 20, 2019

Joe Rizza Ford Lincoln responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 17, 2019

Dealership Rating
Employee Rating

Excellent service I made an appointment over the phone dropped my truck off in the morning and it was ready and waiting when promised. Scott’s the best More

by JWHIT0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Dec 20, 2019

Joe Rizza Ford Lincoln responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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