Scott Spath
Scott Spath at Ken Ganley Ford Norton

Scott Spath | Page 30

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
4.7
447 Reviews
4.7

447 Reviews

Write a Review

447 Reviews of Scott Spath

September 10, 2021

Dealership Rating
Employee Rating

Only place I go.Excellent service.The employees are always helpful Gets me in and out as quickly as possible.Works with me to get in More

by PKLUSTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2021

Ken Ganley Ford Norton responded

We appreciate your business. Thank you for taking the time to leave us a five-star review. Our team looks forward to serving you again soon!

September 03, 2021

Dealership Rating
Employee Rating

Appointment was great! They met us at door, on time appointments n estimated time for service was close to the estimated finishing time. Overall experience good. Thanks for all you do. More

by SDEJOURNETT2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond

Sep 04, 2021

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Sep 07, 2021

Ken Ganley Ford Norton responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Ganley Ford Barberton

August 27, 2021

Dealership Rating
Employee Rating

I was disappointed about my tires. I'm still not convinced that they couldn't plug them. Also I ask them to fix a msg I keep getting about my visual screen needs cleaned and I am still getting that More

by DCHACK0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Sep 10, 2021

Ken Ganley Ford Norton responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. We privately messaged you asking for you to send us your contact information so we can learn more about your visit and address your concerns but we never heard back from you. We are sorry again to hear that you were disappointed & wish that we had the opportunity to address it for you. Thanks!

August 24, 2021

Dealership Rating
Employee Rating

It is easy to schedule a service appointment at this dealership. The waiting area is clean and setup for social distancing. The service is quick and courteous. More

by KRGTMILLER65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Asano

Aug 24, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 19, 2021

Dealership Rating
Employee Rating

We have purchased several vehicles from Ganley Ford and have never been disappointed with sales or service. We have and will continue to recommend Ganley Ford to family and friends. More

by DORILEEMORRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2021

Ken Ganley Ford Norton responded

Thank you, we appreciate your business and our team looks forward to serving you again soon!

August 14, 2021

Dealership Rating
Employee Rating

Bad customer service bought several vehicles from there do not respect customer bad service department will not even give you a rent a car under warrenty More

by mike32259
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Kirchenbauer, Fulton Benya , Paul Asano

Aug 31, 2021

Ken Ganley Ford Norton responded

Thank you for your review, Mike. We take all customer feedback very seriously and we are truly sorry to hear that we didn't meet your expectations.

Aug 31, 2021

mike32259 responded

Thanks Glad to hear this you need to take care of your service department they are the worst don't know if that is your policy or not but do not care to do business with Ganley again

August 12, 2021

Dealership Rating
Employee Rating

Great service very helpful getting the job done. The team's quality with excellent maintenance service everything they provided was 100% guaranteed the best decision I've ever made More

by Patrick Twyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , Paul Asano

Aug 12, 2021

Ken Ganley Ford Norton responded

Thank you, Patrick! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

August 10, 2021

Dealership Rating
Employee Rating

Great experience compared to last time. Very EASY to work with. Service tech was great! I felt like he really listened. We also had to pause the work to make sure we would be reimbursed for a battery that yo More

by kkbrady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 11, 2021

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 10, 2021

Dealership Rating
Employee Rating

Easy scheduling with prime openings.Clean and safe waiting area.Got a oil change and tire rotation. Everything done perfect. Galley washed my car for free also. More

by TINMAN578
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , Paul Asano

Aug 10, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 06, 2021

Dealership Rating
Employee Rating

Work took quite a bit longer than they said it would. Communication could have been better. A quick phone call with an update is always nice. I felt like I was always calling them to see what was going o More

by Mcvalentine31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
30
...

Dealership Inventory (189 Vehicles)

used 2020 Jeep Grand Cherokee car, priced at $20,436
2020 Jeep Grand Cherokee
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Ford Transit-350 car, priced at $63,659
2026 Ford Transit-350
new
OXFORD WHITE exterior
Automatic
All-wheel Drive
new 2025 Ford Bronco Sport car, priced at $35,839
2025 Ford Bronco Sport
new
RUBY RED METALLIC TC exterior
Automatic
Four-wheel Drive
new 2026 Ford Transit-250 car
2026 Ford Transit-250
new
OXFORD WHITE exterior
Automatic
All-wheel Drive
used 2024 Ford Transit-350 car, priced at $47,647
2024 Ford Transit-350
used
OXFORD WHITE exterior
Automatic
Rear-wheel Drive
used 2007 Chevrolet Corvette car, priced at $25,698
2007 Chevrolet Corvette
used
Monterey Red Metallic Tintcoat exterior
Manual
Rear-wheel Drive