Scott Thompson
Scott Thompson at MINI of St Louis

Scott Thompson | Page 3

Service Manager

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

Contact Me
4.9
141 Reviews
4.9

141 Reviews

Write a Review

141 Reviews of Scott Thompson

January 07, 2026

Dealership Rating
Employee Rating

Very welcoming environment and Steve did his best to make me comfortable at the place while I was waiting. Brian did an amazing job for taking care of my car and I really appreciate his work. They even clean More

by David Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Steve Pfeiffer, Erica Wells , Brian Jernigan

Jan 16, 2026

MINI of St Louis responded

Thank you for taking the time to share your experience! We’re so glad that we provided a welcoming space during your service visit, and we’re pleased everything from the service to the complimentary warranty coverage was a pleasant surprise. We truly appreciate your trust and look forward to welcoming you back again.

December 30, 2025

Dealership Rating
Employee Rating

Steve and his crew are ALWAYS wonderful. Minis service department is a primary reason why I’m on my third Mini. That and they are so much fun to drive. More

by Mini Lover Cate
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jan 02, 2026

MINI of St Louis responded

Thank you so much for the wonderful review! We’re thrilled to hear that Steve and our service team consistently take great care of you. Knowing that our service department is a key reason you’re on your third MINI truly means a lot to us. We appreciate your loyalty and look forward to keeping you smiling behind the wheel for many more miles. :)

December 19, 2025

Dealership Rating
Employee Rating

Wonderful sales team and service department. Friendly, clear, accountable, prompt, A++++ customer care. Highly recommend. More

by Katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2026

MINI of St Louis responded

Thank you so much for the fantastic review! We’re thrilled to hear that you had such a positive experience with our sales team and service department. Providing friendly, clear, and prompt care is always our goal. We appreciate your recommendation and look forward to taking care of you again in the future! :)

November 26, 2025

Dealership Rating
Employee Rating

The service I received was excellent and I’ll continue to use the dealership thank you for your service More

by Senorjimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erica Wells

Dec 08, 2025

MINI of St Louis responded

Thank you for the great review! We are very pleased that you had an excellent service visit. We look forward to seeing you and your MINI next visit! :)

November 14, 2025

Dealership Rating
Employee Rating

Clean , very efficient and very friendly, enjoyed walking around and checking out everything Mini Of St Louis had to offer. More

by Hockey_63301@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2025

MINI of St Louis responded

Thanks so much for the great feedback! We're happy to hear you enjoyed your visit and had a chance to explore everything MINI of St. Louis has to offer. We are glad you had a great service visit, and look forward to the next visit!

November 10, 2025

Dealership Rating
Employee Rating

Harry made my car purchase process easy and casual. He wanted to ensure I was happy with my purchase. Finance was smooth as well. This is my first purchase at the dealership, and I am very pleased with More

by Tina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2025

MINI of St Louis responded

Thank you for sharing your experience! We’re so glad to hear that Harry and our finance team made your first purchase with us smooth and enjoyable. Your satisfaction means a lot to us, and we’re thrilled you’re happy with your new MINI. Welcome to the MINI of St. Louis family!

November 03, 2025

Dealership Rating
Employee Rating

Only dealer within 100 miles. Rude sales staff. They try to charge for services you don’t approve. Watch your bill closely. More

by Noneyabuzzness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 04, 2025

MINI of St Louis responded

Hi, We are very sorry to hear that you were disappointed with your service appointment. Our staff is normally very friendly. We are curious what it was that you were charged for or almost charged for that you did not approve. Our normal approval process prevents this from happening. We are always striving to improve. Please contact our Service Manager, Scott Thompson, at 314-644-6464 and let him know what it was, so that we can review and prevent this from happening again. Thank you.

October 02, 2025

Dealership Rating
Employee Rating

I can always count on great service from this dealership. The extra attention to detail is worth coming back and I travel three hours to have this service department check out our car. The service manager More

by Marksbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer, Erica Wells

Oct 03, 2025

MINI of St Louis responded

Thank you for making the trip to see us, we truly appreciate your trust and loyalty! We’re glad Scott and Steve were able to provide clear communication and attentive service, and that the maintenance video added value to your visit. We look forward to continuing to take great care of you and your MINI!

September 26, 2025

Dealership Rating
Employee Rating

They are always friendly and welcoming. Always happy to give Maysie the Mini a bath before she comes home. I appreciate how thorough they are. More

by calliecat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

MINI of St Louis responded

Thank you for the 5-star review! We love taking care of Maysie the MINI and making sure she heads home sparkling clean. Our team is always happy to provide friendly, thorough service. We appreciate your trust in us! :)

September 21, 2025

Dealership Rating
Employee Rating

All service was completed promptly and correctly. An additional problem was identified, the rear brake pads were thin, and corrected while I waited at the same appointment. All personnel were court More

by David Riesenberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan SCHRAMM 👍👍👍👍👍

Sep 22, 2025

MINI of St Louis responded

Thank you for sharing your experience! We’re glad our team was able to promptly complete your service, address the brake pads during your visit, and make you comfortable while you waited. We appreciate your trust in MINI of St. Louis and look forward to serving you again!

Dealership Inventory (294 Vehicles)

used 2026 Volkswagen Atlas car, priced at $32,494
2026 Volkswagen Atlas
used
Mountain Lake Blue Metallic exterior
Automatic
Front-wheel Drive
new 2027 MINI Convertible car, priced at $44,214
2027 MINI Convertible
new
Sunny Side Yellow exterior
Automatic
Front-wheel Drive
used 2021 Hyundai Palisade car, priced at $22,494
2021 Hyundai Palisade
used
Moonlight Cloud exterior
Unknown
Front-wheel Drive
used 2024 Toyota RAV4 car, priced at $30,499
2024 Toyota RAV4
used
Midnight Black Metallic exterior
Automatic
All-wheel Drive
used 2024 MINI SE Hardtop car, priced at $26,494
2024 MINI SE Hardtop
used
Copper exterior
Automatic
Front-wheel Drive
used 2011 MINI Cooper S Countryman car, priced at $12,694
2011 MINI Cooper S Countryman
used
Royal Gray Metallic exterior
Automanual
All-wheel Drive