Scott Tophoney | Page 16

Used Car Purchase Informative and polite without the high pressure sales tactics,. They explained the various features and options in detail. These guys make a good Informative and polite without the high pressure sales tactics,. They explained the various features and options in detail. These guys make a good team, from initial contact with Scott to finishing up the financing with Mike. More

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Easy sales experience and fairly fast purchase I contacted Kelly Nissan by email making an offer for a vehicle and was asked to come in. Unfortunately, the vehicle I was looking at was sold. Howeve I contacted Kelly Nissan by email making an offer for a vehicle and was asked to come in. Unfortunately, the vehicle I was looking at was sold. However, Scott took me around checking out various similar models and non-brand models in order to find the car with the options I wanted that was within my budget. With help from Carl, the three of us eventually founded a vehicle that fit my criteria and I made the purchase. There was some initial trouble with the vehicle, but they quickly found a mechanic to assist with the problem while Scott and I chatted. Eventually, the car was brought back and all turned out well. All in all, the entire process took about four hours and I left happy with my new vehicle. Thank you for the great experience, Scott! More

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great service This was a great experience I would return again. This company had very professional people. I want to thank you again for the great services This was a great experience I would return again. This company had very professional people. I want to thank you again for the great services More

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Purchase of CPO Nissan Received very personalized service in all aspects of my considered car purchase, Scott, Carl, and Mike all worked with me to get where I needed to be Received very personalized service in all aspects of my considered car purchase, Scott, Carl, and Mike all worked with me to get where I needed to be in price, and didn't try to consistently push warranties that I clearly stated up front that I did not want. I came prepared to walk away if I felt I was being high pressured - that did not happen, they were all courteous, and my wife and I were treated respectfully through the whole process. I would confidently recommend these sales professionals to anyone considering purchasing a CPO car from Kelly Nissan. More

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Good Experience! Scott Tophoney was a delight as a salesperson. Professional, courteous. very knowledgeable and really great during my time at their pleasant sales fa Scott Tophoney was a delight as a salesperson. Professional, courteous. very knowledgeable and really great during my time at their pleasant sales facility. This was my first visit to Kelly Nissan and I would not hesitate to return for any future car.I've enjoyed driving my Rogue every day since purchasing it. Mike Salavati was easy to sign financial papers with also.......easy experience. More

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car purchase I have purchased two nissan Altimas from Kelly Nissan dealership . both where very easy no pressure experiences . they made my purchase happen with mi I have purchased two nissan Altimas from Kelly Nissan dealership . both where very easy no pressure experiences . they made my purchase happen with minimal preasure and aggravation . The sales and finance team work great together. I purchased my sons Altima from Scott Tophoney about 5 years ago he is still driving it . was very happy to purchase a 2014 Altima from Scott as well. More

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Liked these guys so much had to travel 1200 miles to trade 1 year Ago my wife and I traveled from Marshalltown, Iowa to Bethlehem, Pa to visit my wife's sister and her side of the family. We drove 1200 miles i 1 year Ago my wife and I traveled from Marshalltown, Iowa to Bethlehem, Pa to visit my wife's sister and her side of the family. We drove 1200 miles in a 2011 Chevy Equinox which we purchased new. My wife liked it but I new there was something about it I didn't really care for. Well I found out what that was in short order, the ride. I am 66 yrs. old and when we got to PA. I was sore. My sister-in-law and her husband needed a newer vehicle so our niece recommended Kelly as she is a hair stylist and takes care of Mike Salavati as a client. So we went to speak to Mike, not knowing what to expect, but to my pleasure we were met at the door with a smile from Scott Tophoney and made the request to speak with Mike who came out to greet us. I explained what my sister-in-laws needs were and Mike immediately gave us to Scott who took care of our sister-in-law quite well. My wife and I had no intention of looking or even buying another vehicle, but we did, as my wife always liked the Murano. We test drove a 2013 blue Murano and I immediately could tell the difference in the ride and the way it drove. It was great. Moving on to 1 year later and my wife had mentioned several times that she saw green in the blue which she didn't care for. About 2 months ago I started to notice the clear coat on the front bumper start to peel. I took it to our local Nissan dealer who more or less told us we were on our own, (that's another story) So I called Kelly and asked to speak to someone about this which they gave me to Carl Signore. He looked the vehicle up and said to bring it in and they would fix it. We drove out again not thinking we would trade, but again we did, Ha. The reason we did is not only the good deal but the service and my wife won't say she sees green in the blue any longer. Happy wife happy life. We purchased a 2014 WHITE Pathfinder. While waiting on the paperwork Mike Salavati came out and chatted with us and made us comfortable as well as the General Manager Mike DiSora came over and talked with interest in us and Iowa. This made both my wife and I quite comfortable and appreciated. Thanks to all the Kelly folks for showing your appreciation of our business. I am hoping to receive the same quality of service. I'M just waiting on my own referral since I traveled 1200 miles. More

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Quick, Easy and Painless! Scott was great to work with! My lease was almost up and it was time to make a decision. I went to Kelly for the 2nd time now and was very pleased wit Scott was great to work with! My lease was almost up and it was time to make a decision. I went to Kelly for the 2nd time now and was very pleased with how they treat their customers. I wasn't there for hours upon hours - it was quick and to the point! I ended up trading in my lease for a nice Rogue Sport. Always love coming back to this dealership, mostly because of the service! More

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Excellant experience Highly recommend this dealership and sales rep Scott Tophoney!! Friendly, knowledgeable and patient as I walked thru the parking lot deciding which Highly recommend this dealership and sales rep Scott Tophoney!! Friendly, knowledgeable and patient as I walked thru the parking lot deciding which cars I wanted to test drive. He promptly took me out in the car I choose for a test drive and answered all my questions from test drive to pulling out of the lot with the car I love! Overall, Scott is a great person to do business with! Michael Salavati, finance, was also great to work with. Very busy man but very pleasant and friendly! More

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Highly Recommend!! Scott is by far the nicest salesman I came across on my journey while shopping for a used car. He was not pushy or annoying one bit. He understood m Scott is by far the nicest salesman I came across on my journey while shopping for a used car. He was not pushy or annoying one bit. He understood my financial situation, and kept an eye out for the exact type of car that I was looking for. I was extremely pleased with my experience at Kelly Nissan off of route 33. More

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