Scott Tophoney | Page 38

Scott Tophoney was wonderful. He made me feel at ease with no sales pressure. He was attentive, informative and patient. Scott communicated information to me in a timely manner and answered all my ques with no sales pressure. He was attentive, informative and patient. Scott communicated information to me in a timely manner and answered all my questions promptly. I felt really comfortable making my car purchase because I trusted Scott. This was the first time purchasing a used vehicle, but Scott & Kelly helped me feel at ease and confident in my car purchase. I love my car! Thank you Kelly & Scott. More

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Loved the experience I had buying a car from Kelly Nissan. Scott and Mike really took care of us, and let us spend as much time as we needed discussing the different options we had for our price range Nissan. Scott and Mike really took care of us, and let us spend as much time as we needed discussing the different options we had for our price range. They definitely went out of their way to make us feel very comfortable, and made the whole experience quick and painless. I love the car we decided on, and if I remember correctly, it was the one that Scott had pointed out to us first, so I'd say he definitely knows how to help people find what they are looking for. Thanks again! More

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I had gone with my son 18 year old son to look for a new car for him after he was in an accident. This was the first dealership we had stopped at, with intentions of stopping other places to do some compar car for him after he was in an accident. This was the first dealership we had stopped at, with intentions of stopping other places to do some comparison shopping. Surprisingly that never happened, he ended up driving away 3 hours later in a new (used) car! Upon arrival Scott greeted us within a couple of minutes and was very helpful in assisting us in finding something that he both felt comfortable in and was in our price range. Now I mentioned that we were at the dealership for 3 hours time, but the time flew by, believe it or not because Scott was very pleasant, and seemed to genuinely enjoy working with us. He wasn't your usual "pushy salesman. One us even said "this is the most fun I have ever had buying a car" I was a bit unhappy about the fact that I had to request a car fax more than once and they seemed a bit uneasy about producing it for me. Also we were told if for some reason there was something wrong with the vehicle or we were not satisfied we had 3 days to return the vehicle. He did not tell us that Sunday, (even though they are not open) counts as one of those days. Other than those two things, I would recommend Kelly Nissan for that reason as well as their "no hassle" pricing. What you see is what you get. More

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Scott was very helpful in finding the truck I was looking Scott was very helpful in finding the truck I was looking for,we did a longer than normal test drive because most of my driving is Highway and not l Scott was very helpful in finding the truck I was looking for,we did a longer than normal test drive because most of my driving is Highway and not local roads.Since I had my own finance company I used them But Scott is very knowledgeable of all the loan company's they deal with and would have gotten me the money if I had already down that. After I drove the truck for a week I was unhappy with the brakes and their service department fix the problem right away More

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Scott Tophoney invested a great deal of time in explaining details about the car that most dealerships would not take the time to do. He was excellent in knowing his customer's purchasing style and explaining details about the car that most dealerships would not take the time to do. He was excellent in knowing his customer's purchasing style and what it would take to make them feel comfortable in their purchase. He was very friendly and very knowledgeable, and although I do love my car, he really did make the sale. This might not have happened with a different sales personality. Very well done. More

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The very first moment we stepped on the lot we were greeted by Scott Tophony who did just about everything he could to make sure we were taken care of. He understood my apprehension and went over every greeted by Scott Tophony who did just about everything he could to make sure we were taken care of. He understood my apprehension and went over everything about the sale and the loan process. Including a jog between the two buildings to make sure i got a loan i could afford to pay. More

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Sales Rep. Scott Tophoney. Overall experience was Sales Rep. Scott Tophoney. Overall experience was good. Few clitched with numbers due to computer system. Friendly, helpful staff. Was pleased with Sales Rep. Scott Tophoney. Overall experience was good. Few clitched with numbers due to computer system. Friendly, helpful staff. Was pleased with out come of purchase and would recommend dealership to others. I wish I would of had more time to spend going over the vehicles functions, but was getting pressed for time with other obligations. More

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I visited this dealer due to the salesman. I have dealt with Scott Tophoney in the past and appreciate his customer service. If you need a great salesperson, see Scott. The other people at the dealership with Scott Tophoney in the past and appreciate his customer service. If you need a great salesperson, see Scott. The other people at the dealership made me feel comfortable. The only item that would have made the experience perfect would have been a full tank of gas. More

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Scott was very courteous and helpful, and was not at all pushy. He worked with us througout the process of looking at several vehicles, and did whatever he could to ensure our satisfaction. At no time did w pushy. He worked with us througout the process of looking at several vehicles, and did whatever he could to ensure our satisfaction. At no time did we feel pressured into any decision that we were not ready to make. We have had prior experiences at Kelly that were less than favorable, but because of the way we were treated, we would come back to Kelly in the future. More

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It was a no hassle type of sales experience. The salesperson was very fair and the followup exceeded our expectations. We also received a fair trade price for our vehicle and at the end of the day, salesperson was very fair and the followup exceeded our expectations. We also received a fair trade price for our vehicle and at the end of the day, the deal was done in record time. Thanks More

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