Scott Van Peenen | Page 11

Alex was a great help and kept a positive attitude throughout the buying process. The entire team at Wayne Ford was upfront and honest from the beginning to the end of signing contracts. My experience throughout the buying process. The entire team at Wayne Ford was upfront and honest from the beginning to the end of signing contracts. My experience as a whole was a positive one and will be recommending them to others. More

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DO NOT GO HERE-leased a new truck and was not given any paperwork. Called and asked for it, the girl said to talk the guy who did my lease. Matt then proceeded to say it’s fords responsibility to send his paperwork. Called and asked for it, the girl said to talk the guy who did my lease. Matt then proceeded to say it’s fords responsibility to send his paperwork. Finally got some statements and a bill in the mail, but my paperwork I sign is not there. This is some shady xxxx going on there, how can’t you get your paperwork? More

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Wayne Ford !! Most friendly, personable, knowledgeable, and I recently visited Wayne Ford for the fourth time and will not think of going anyway else for all my Ford vehicle needs !! Exceptional service! I recently visited Wayne Ford for the fourth time and will not think of going anyway else for all my Ford vehicle needs !! Exceptional service! More

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Excellent Service The staff made us feel welcomed and explained everything in details. Very friendly staff. I would definitely recommend this dealer to friends and fami The staff made us feel welcomed and explained everything in details. Very friendly staff. I would definitely recommend this dealer to friends and family anytime. More

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DONT TRUST ON THEM THEY ARE CROOKS This place is full of dishonest people , I would like to advise to anyone who may think in buying a car at this location think again . They sold me a This place is full of dishonest people , I would like to advise to anyone who may think in buying a car at this location think again . They sold me a F150 after I leave the dealer I did not drive 1.5 miles for the car to present a problem on the transmission I returned they took 5 five days to repair a brand new car with 0 miles , after that the transmission still had loud noises and slipping and hesitating gears . I asked them to repair they said those noises were normal on the new 2018 F150 . As that was not enough they did a deal with me that they would take my 2016 F150 lease and I would get this piece of xxxx F150 2018 , after I signed the contract they send me a extra bill of $2150,00 . BE CAREFUL WITH THIS PEOPLE !!! DONT TRUST ON THEM THEY WILL SCAM YOU More

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Disappointed So I want to start off by saying at first I was really happy because I was able to get my car the same day I wanted it while I test drove the car it w So I want to start off by saying at first I was really happy because I was able to get my car the same day I wanted it while I test drove the car it was the sound coming from the rear tires so they assured me that they would check the car before final buying. When they check the car they told me one of the tires and to come back in a couple of days and they will fix it so I took the car home then I noticed a crack in the windshield anyways the day of bringing the car in for service they didn’t even want to fix my windshield but they said they would and they would fix my tire now here we are not even a month later and I’m getting ready to go on vacation and I’m noticing that the sound never left so I leave my car with my family mechanic over Acacian and I come back today to a $600 bill because I needed two new tires in a brand new wheel bearing that was still done he didn’t even think they looked at my car while at shop or changed any tire. I should not be paying $600 for a brand new car that I just got a month and a half ago I’m super disappointed especially because my whole family buys my cars from this dealership and they know us very well we will not be going back ever again More

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Buying a vehicle was actually a pleasant experience! The team, led by Vern Kuiken, were professional and courteous. There was no "hard sell" or pressure. Nothing but honesty and professionalism. I would The team, led by Vern Kuiken, were professional and courteous. There was no "hard sell" or pressure. Nothing but honesty and professionalism. I would recommend Vern and Wayne Ford to anyone looking to purchase a vehicle. More

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EXCELLENT SERVICE AS ALWAYS Scott VanPeenen, who was my sales rep and Troy the GM were so helpful in getting me the deal I needed for the price that fit my budget. My whole expe Scott VanPeenen, who was my sales rep and Troy the GM were so helpful in getting me the deal I needed for the price that fit my budget. My whole experience was perfect in every way! More

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Excellent experience I would highly recommend Wayne Ford to anyone looking to purchase a new vehicle. My dealings with Scott Van Peenen could not have any easier or enjoya I would highly recommend Wayne Ford to anyone looking to purchase a new vehicle. My dealings with Scott Van Peenen could not have any easier or enjoyable. From Scott, to the finance department, you are greeted with nothing but true professionalism. More

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Very long experience I started out my Ford experience with Scott Vanpeenen. It started really well, Scott fount the car I wanted and we made a deal. After that it became a I started out my Ford experience with Scott Vanpeenen. It started really well, Scott fount the car I wanted and we made a deal. After that it became a long experience. So I made the contract on Saturday and Scott told me he would find out about the Explorer by Monday. So it took me till Wednesday to finally get in contact with him. After about 8 calls I had to speak to a manager, who finally found out that they couldn't get the color. After more days pass, more colors weren't found and Scott is nowhere to be found. So I finally got in contact with the manager Milca, who was very helpful and contacted me back with any details within the same day. So after all that hassle they found my original color and it took me a total of 10 days to get the car. So the next problem occurred after waiting for my plates to be transferred over to my new car. I get a postcard about two weeks later saying that my plates were ready from Scott, but with a brief note stating "Cant trans will pay money". What is that even supposed to mean? When I call Scott back he says he doesn't remember and will let me know when I pick them up on the 11th. So when I picked the plates up they Scott told I couldn't transfer the plates over because the old car was in a different name. So I had to pay a extra $306 for the new plates. Scott his a horrible salesman. He doesn't contact you back after I left several voice mails. Had to get my car inventory issues fixed by a manager. On top of everything Scott did not notified me about the plates not being transferable, no call just sends a postcard. Even though it was two different names at the signing of the contract, he had no knowledge of the rules. I wouldn't recommend this dealership to anyone else. Johnny Cheng More

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