Scott Wetzel | Page 29

No pressure I have purchased several cars from various dealers over the years. The one thing I hate is the today only concept. You pick out a vehicle that best I have purchased several cars from various dealers over the years. The one thing I hate is the today only concept. You pick out a vehicle that best fits your needs and wants. Then you sit for hours listening to we can only offer this deal today, if you don't take it now it will be no good. I never felt that way at Cassens, Steve, Mary and Dustin all worked to ensure I was being treated well. More

by jgrinder26 Verified Customer Verified Customer

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Robert “Earnie” Earnhart at Cassens If you’re going to buy a vehicle at Cassens then Earnie is your man! I factory ordered a Ram 1500 Longhorn and he worked his butt off and got every d If you’re going to buy a vehicle at Cassens then Earnie is your man! I factory ordered a Ram 1500 Longhorn and he worked his butt off and got every detail right. His attention to detail was incredible. He followed up and insured that it was correct and kept me informed on the progress every step of the way. This is my third new truck from Cassens and 2nd with Earnie and the experience is always great. A big shout out to Scott, Dustin and the pre owned vehicle manager, you guys were fantastic! More

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Awesome Just overall a great group to work with this is the second time I've dealt with them and have not been disappointed yet. Thanks so much to Scott, Du Just overall a great group to work with this is the second time I've dealt with them and have not been disappointed yet. Thanks so much to Scott, Dustin, and especially Bob Ernheart. More

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Quick and Painless Met with Steve in 2018 and told him we would be back when we were ready. Got in touch with him and he explained the vehicle features. Closed on the Met with Steve in 2018 and told him we would be back when we were ready. Got in touch with him and he explained the vehicle features. Closed on the deal and financing within a few hours. Very friendly and informative staff. Even the sales manager came out to make us feel comfortable with the entire process. Kids love all the cool features of their new van. More

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New Car for Daughter After my daughter’s car was totaled, we were in the market for a replacement vehicle. We found a cute 2014 Chevy Malibu at Cassens. Scott Wetzel was After my daughter’s car was totaled, we were in the market for a replacement vehicle. We found a cute 2014 Chevy Malibu at Cassens. Scott Wetzel was the salesperson and couldn’t have been more helpful. He responded to my text inquiries on a Sunday afternoon, followed up with me on Monday morning, and ultimately got us a great deal on our new car! Sales Consultant Holly Wilkinson was also fantastic after the sale. She walked through all of the features of the new car with my daughter so she felt comfortable with its operation. Finally, Jack in Finance was very organized and had us in and out in about 10 minutes which was great. Overall, my experience with Cassens was top notch and I would recommend Scott, Holly, and Jack to anyone looking for a new or used car. Great service, honest, and friendly no pressure salespeople. 5 stars! -Rick Marteeny More

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Best car buying experience ever! If you have a negative pre-conception on trying to buy/lease a new car, check it at the door at Cassens in Edwardsville, IL, In my (almost) 40 years o If you have a negative pre-conception on trying to buy/lease a new car, check it at the door at Cassens in Edwardsville, IL, In my (almost) 40 years of driving and 6 vehicle purchases betw my husband & myself., I just had the most positive purchase experience ever with their team. I had not done alot of research initially on the Pacifica mini-van, Holly was incredibly knowledgeable and patient thru her 12 years of experience in helping me learn the different models and massive feature list to understand which van would be the best fit for me prioritizing only what was most important to me and I was quite specific. The next day, I came prepared to purchase the Chrysler Pacifica after test driving 5 other makes of Crossover SUV/Van that week. There is nothing Chrysler hasn't considered in designing this vehicle. It was by far the most safety conscious and feature rich automobile available. The Cassens team worked magic in getting me into this vehicle at a price I was confidant with.knowing I have the best deal available on that car in all of St. Louis and the surrounding area. Finance guy Dustin used every variable in his control between rebates, low interest rates, discounted sale price, etc. to make sure I was satisfied on price for the car I wanted most. Scott the Sales manager was right there too supporting his staff in helping them make this work for us. If you are looking for a Jeep or Chrysler, or Dodge car, make sure you put Cassens in your mix. You won't regret it. More

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Great dealership We have bought 4 cars from Cassens and every time it was a great experience. No one pressures you and they are so friendly. I highly recommend Cassens We have bought 4 cars from Cassens and every time it was a great experience. No one pressures you and they are so friendly. I highly recommend Cassens ! More

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Excellent Experience! We are return customers for a reason! Wonderful experience buying our new car. Tony was very patient and more than willing to help us find exactly what we were looking for, he even came i Wonderful experience buying our new car. Tony was very patient and more than willing to help us find exactly what we were looking for, he even came in on his day off! Everyone was very friendly and made this a wonderful experience. I would recommend Cassens to everyone! More

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Great customer service! We were very happy with the quick and friendly service we received from Steve and the Cassen's Dealership. We would definitely recommend Cassen's to We were very happy with the quick and friendly service we received from Steve and the Cassen's Dealership. We would definitely recommend Cassen's to our friends. More

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Here I go AGAIN!! 4th Wrangler in 4 years! I clearly love my Jeeps and Cassens is the ONLY place I’d go to get ‘em. Earnie always treats me like family and that mean 4th Wrangler in 4 years! I clearly love my Jeeps and Cassens is the ONLY place I’d go to get ‘em. Earnie always treats me like family and that means the world to me. He, Scott and Mike went above and beyond and I have no doubt I’ll be back. Just maybe not next year...according to my wife. More

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