Sean Cho | Page 4

Sean exceeded my expectations ; did service check re warning light issue and got it done in record time including advising re key fob . warning light issue and got it done in record time including advising re key fob . More

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Prompt service, courteous staff, and immaculately clean facility. I am new to the this dealership, and I am greatly pleased. facility. I am new to the this dealership, and I am greatly pleased. More

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DO NOT GO HERE FOR ANYTHING ESPECIALLY IF YOURE A SINGLE FEMALE!! Drive out of the city to a different Toyota if at all possible. If I could give a zero star I would. I had to take my car to the dealership FEMALE!! Drive out of the city to a different Toyota if at all possible. If I could give a zero star I would. I had to take my car to the dealership based on the type of issue I was having. They fixed it, but charged an insane price. Two weeks later the car was having the same problem. I took it back in under warranty and the manager said they would check it out and if it was the same issue they would cover it. They called me back and said they found 5 new issues that they had not mentioned two weeks earlier when they had done a “comprehensive check”. Now they tell me I need all my brake pads replaced and a speed monitor. All of which has not even been mentioned two weeks earlier. Obviously they would not cover these repairs, which is expected as it is a different issue, but then charged me $200 for a “courtesy comprehensive check”. The manager was incredibly disrespectful and dishonest at every turn. Also, being female, I always expect it to be hard walking into anything with my car but this was by far the worst experience I have ever had. More

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Always excellent dependable service. The third car we have serviced there. Highly recommend for efficient service and comfortable surroundings while you wait. The third car we have serviced there. Highly recommend for efficient service and comfortable surroundings while you wait. More

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Good service, good timing, friendly customer service, & convenient location want to go back to the same location convenient location want to go back to the same location More

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I’ve been a customer for many years. I am always please with the service. I am always please with the service. More

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Very informative work was done well. Service Advisor Sean was very great to work with. Service Advisor Sean was very great to work with. More

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ABSOLUTELY HORRIBLE! !!!! if you are a female NEVER go here as they will try to run you up a bill so high for things you don’t even actually need. Sean is the worst rep th !!!! if you are a female NEVER go here as they will try to run you up a bill so high for things you don’t even actually need. Sean is the worst rep that I could have ever worked with and is so incompetent it was like talking to a 2 year old trying to get him to explain why all the things they were suggesting needed to be done to my car. He told me my engine belt was cracking and could snap at any point, so immediately I said that was fine to have done, but then when I actually got the video from the mechanic he said it was just discolored??????? My car doesn’t even have 30,000 miles on it and that should have lasted me until AT MINIMUM 50,000 miles. I was treated with such disrespect and the only person who was actually decent was the mechanic Jason who told me what actually needed be done to my car and how long I could actually go. NEVER will be going back to Toyota to get any servicing done. More

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Excellent service department. . Can get an appointment easily and they service the car on time . Can get an appointment easily and they service the car on time More

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Great job as usual All work expertly done And car ready when promised These folks are the best when promised These folks are the best More

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