Sean Doonan | Page 7

They were easy to work with. Only thing is I would suggest is they follow through with updates more often. Had to ask What was going on with vehicle as it had been hours and I h Only thing is I would suggest is they follow through with updates more often. Had to ask What was going on with vehicle as it had been hours and I had heard nothing. More

by Alexa.mclain24 Verified Customer Verified Customer

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Brought my car in for service that was covered under warranty, ended up taking longer than expected. Boun checked on me several times even offered to take me out to lunch and then ended up giving me a l warranty, ended up taking longer than expected. Boun checked on me several times even offered to take me out to lunch and then ended up giving me a loaner car had no cost to me. More

by tholmberg99 Verified Customer Verified Customer

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Very nice and help full and help me with my need. They are very professional. Best service They are very professional. Best service More

by adnanchiro123 Verified Customer Verified Customer

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The part that I had replaced failed less than 30 days after service date, leaving me without a vehicle again. Original service took two days longer than originally quoted. Will never have my Golf service after service date, leaving me without a vehicle again. Original service took two days longer than originally quoted. Will never have my Golf serviced here ever again, and have told all friends and family with VW’s to take their business elsewhere More

by andreasagnes383 Verified Customer Verified Customer

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Great dealership, great staff. Excellent service, Convenient location, superb follow up from the service writers to the service manager and GM. 10/10 Excellent service, Convenient location, superb follow up from the service writers to the service manager and GM. 10/10 More

by J.ROHRBECK Verified Customer Verified Customer

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Miscommunication from the start, but they did everything possible to make it right. Thorough and expediant. possible to make it right. Thorough and expediant. More

by scott.lawrence8 Verified Customer Verified Customer

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I liked that the customers service , and especially I liked the video on how you guys explain or showed me step by step the areas my cat needed to be addressed, to fix my car , liked the video on how you guys explain or showed me step by step the areas my cat needed to be addressed, to fix my car , More

by RAULRODRIGUEZ987654321 Verified Customer Verified Customer

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Estimated time for repair was accurate. Waiting room comfy and now provided with study carols. This is most welcome. I wait at the dealership for repairs to be completed. The study carols a Waiting room comfy and now provided with study carols. This is most welcome. I wait at the dealership for repairs to be completed. The study carols allows me to make the best use of the time. Good updating on repair progress. All personnel are courteous and go out of their way to be helpful. When the customer rep does not have all the info for answering questions, the rep asks someone who does know. They don't try to fudge the answer. Honesty and competence are critical to me. They photograph the car when it is driven in. There are no disputes about when a ding occurred. My only criticism is that their online scheduling doesn't work and hasn't worked for a long time. Either fix it or take it down. Excellent dealership in which all the bases have been covered. More

by RODKUEHN Verified Customer Verified Customer

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Great place to service or buy your vehicle very friendly staff, I always know my vehicle will be taken care of. staff, I always know my vehicle will be taken care of. More

by ABEKRIC2 Verified Customer Verified Customer

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Sevice was very friendly and courteous. They went above and beyond to assist me. Thanks. They went above and beyond to assist me. Thanks. More

by mtpetersen90 Verified Customer Verified Customer

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