Sean Flanagan | Page 18

I purchased my car from Smythe about two years ago, the purchase was a pleasure and I have been sevicing it at Smythe since the day of purchase. The sales staff and service departments are professional, co purchase was a pleasure and I have been sevicing it at Smythe since the day of purchase. The sales staff and service departments are professional, courteous and accomodatiing. I highly recommend Smythe Volvo! Jack Maydick More

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We just leased an XC60 and had another great experience with Smythe. This is our third Volvo from the Smythe folks and certainly won't be our last. Kevin and his group are terrific. They make the entire with Smythe. This is our third Volvo from the Smythe folks and certainly won't be our last. Kevin and his group are terrific. They make the entire car buying/leasing experience easy, efficient and painless. Everyone with whom we've worked has been honest, upfront and fair. We highly recommend Smythe. More

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I had another excellent experience with the service team at Smythe Volvo as my car required significant engine repair and there was no issue with providing me a loaner vehicle for several days. Nick called at Smythe Volvo as my car required significant engine repair and there was no issue with providing me a loaner vehicle for several days. Nick called me mid-week to update me on the progress and to provide me an estimated completion day. The service process here is always seamless and I never stress needing to have anything on my car looked at by the service team. Todd More

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My service experience has always been excellent. Smythe Volvo is responsive and very reliable. I would not hesitate to recommend their service to a friend. Volvo is responsive and very reliable. I would not hesitate to recommend their service to a friend. More

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My most recent experience at Smythe Volvo while buying a new car was as good as I remember it being 10 years ago when I bought my very first Volvo. Today, I traded-in my 2002 Volvo S80 for a new 2013 S80, new car was as good as I remember it being 10 years ago when I bought my very first Volvo. Today, I traded-in my 2002 Volvo S80 for a new 2013 S80, which was sold to me by Kevin Flanagan. The 2002 was still running well as it had been serviced accordingly by the great technicians managed by Sean Flanagan. However, I wanted a new car with all of the state of the art safety features and the Volvo S80 provided me the best vehicle value for the price. I couldn't be happier with my new car knowing that it will always provide me the realiability, comfort, and safety I demand. Thank you Kevin, Sean, and the rest of the wonderful staff at Smythe. Best regards, Dan More

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I have owned many cars from several dealerships and have never experienced service this high. My car had a warranty issue that needed to be resolved. I had a family vacation planned and for my convenience t never experienced service this high. My car had a warranty issue that needed to be resolved. I had a family vacation planned and for my convenience the dealership picked up my vehicle from my home, performed the repair and returned it to my driveway. In addition when dropping the key off my wife saw a sign about a new accessory available for my car, automatic starter. I called the dealership for details and had this accessory installed in my vehicle during the same visit. When I came home I found my car parked exactly where I left it with not only the initial issue perfectly resolved but also my automatic starter had been installed and the user's manual left for me on the passenger seat. So very innovative how this accessory can be operated through the same keyless remote. There was also a bill in my car in which payment had neither been made nor requested. This type of service and trust bestowed on me by the dealership is so very greatly appreciated. My wife went in the next day to pick up our spare key and to pay the bill in which she was profusely thanked. Where today can you ever receive this type of service? No where that I know of! Also when dealing in person, by phone and email ALL of the employees are always extremely helpful, polite, patient, informative.... Thanks for being there for me. I will be sure to rave even more about this dealership after this experience. More

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Very efficient, friendly service.; they even offered a loaner which I did not need after all because they were so efficient with getting the work completed. loaner which I did not need after all because they were so efficient with getting the work completed. More

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I brought in my 2008 C30 for a "no-crank, no-start" condition, and turned out to be a failed electronic steering column lock. My warranty expired a little over a year ago along with 52,000 on no-start" condition, and turned out to be a failed electronic steering column lock. My warranty expired a little over a year ago along with 52,000 on the clock. I also mentioned that I was a little disheartened being that I just made my last car payment a month ago. I have been with them since the day I bought the C30 and all of it's maintenance and repairs were done solely by them. For me, their honesty and transparency easily earned my full trust that they will always do the right thing. So, even after moving to New York, 25 miles away with another Volvo dealer 5 miles from my house, I still brought my car all the way to Summit, NJ for servicing. And I am a firm believer that loyalty is a BIG Plus. According to Tony, Sean honored the warranty through Volvo Goodwill Policy because of my impeccable service history, solid rapport and unwavering loyalty with them. It really felt good and reassuring that I chose the right place for all my car needs. Every service visit or even a simple inquiring phone call, Sean, Tony, Doug, Tom, Gary, the entire service team genuinely want to provide customers 100% satisfaction consistently, all day...everyday! Thank you Smythe Volvo! More

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The team at Smythe Volvo genuinely care and look to solve any service related issues quickly and with a focus on customer satisfaction. I would recommend them without reservation to anyone in need of automot any service related issues quickly and with a focus on customer satisfaction. I would recommend them without reservation to anyone in need of automotive service. Thanks! More

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I am giving this rating because my recent purchase of a Volvo XC90 was so smooth and quick, I love the vehicle and I have been a customer at this dealership since 2008. The service on the prior vehicle wa Volvo XC90 was so smooth and quick, I love the vehicle and I have been a customer at this dealership since 2008. The service on the prior vehicle was painless and they went to so much trouble to make sure I was well taken care of regarding any uncovered costs. There is no stress and everyone is incredibly polite. More

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