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Sean Flanagan
243 Reviews
I have over thirty years of service here at Smythe Volvo. When I started here, I was pulling weeds, dumping oil buckets and doing general facility maintenance. Eventually I progressed from a Technician to a Master Technician, Service Advisor, Service Manager then Service Director. My favorite part of working here at Smythe Volvo is that we invest our business energy into safety. Over the years, we've had many customers who survived accidents because they were in a Volvo. Additionally, we've had many police officers who come in and bought a Volvo because they've been at the scene of an accident and seen how a Volvo saved a person's life. In my spare time, I enjoy being with my family, specifically going for walks with my three sons.
Read moreDealership Experience
38 yrs, 10 mos
Industry Experience
38 yrs, 10 mos
Languages Spoken
English
243 Reviews
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243 Reviews of Sean Flanagan
November 11, 2013
Tony Plesh was able to help me reschedule and handled my service in a timely manner. Sean Flanagan saw there were some stains on my seats, went back inside, came out with a cleaner and rag and proceeded to service in a timely manner. Sean Flanagan saw there were some stains on my seats, went back inside, came out with a cleaner and rag and proceeded to remove the stains from the car. More
by seamus62
Other Employees Tagged: Tony Plesh
October 23, 2013
This is my fourth car I've purchased from Smythe Volvo & I can't say enough about the people that work there. Whenever I walk in they are all eager to help out & give their honest opinion. I continu Volvo & I can't say enough about the people that work there. Whenever I walk in they are all eager to help out & give their honest opinion. I continue to go to Smythe because of their great customer service & great cars. I can rely on them & trust them. It's a pleasure buying a car from them! More
by LCClark
Other Employees Tagged: Kevin Flanagan , Alex Kattwinkel, Craig Melquist, Tony Plesh
October 22, 2013
Sean was very helpful. He listened to my concerns and tried to get the work done quickly. When I picked up the car, I had prepaid for parts that I did not need and Sean made sure this was credited to my tried to get the work done quickly. When I picked up the car, I had prepaid for parts that I did not need and Sean made sure this was credited to my bill. If he hadn't said anything, I wouldn't have even known. Pleasant experience and car runs great! More
by sdevlin958
October 02, 2013
Okay. We all know that taking the car to service is a huge groan. The folks at Smythe Volvo are the exception to the rule. My appointment was for first thing on a Monday morning (What was I thinking?) huge groan. The folks at Smythe Volvo are the exception to the rule. My appointment was for first thing on a Monday morning (What was I thinking?), and I'd asked for a loaner. I figured the transition was going to take a while and advised my boss I'd be late to work. To my pleasant surprise, the necessary paperwork was already prepared and organized; all I had to do was sign and hand over the key. The loaner car was fueled, ready, and waiting with the door open and the engine running; all I had to do was hop in and leave. The drop-off process could not have been smoother, more efficient, or pleasant. BTW, I was on time for work and my boss thinks I'm a genius. (Um, I flat out deny I took all the credit.) Pick-up at end of day was just as quick, except there was time for a short Q&A about the car, a bit of small talk and some fun banter. My car is purring like a kitten. What more could I possibly want? Thanks Nick, Sean, and Smythe Volvo technicians! You guys rock! More
by camarsella
Other Employees Tagged: Nick Pavano
June 25, 2013
Smythe Volvo's service department is second to none. Sean, Tony, Tom and Nick provide great service, advice and continually go above and beyond our expectations. When true customer service seems to be Sean, Tony, Tom and Nick provide great service, advice and continually go above and beyond our expectations. When true customer service seems to be a thing of the past they are the exception. The Smythe team always leaves us satisfied. More
by vibennet
Other Employees Tagged: Tom Coward , Tony Plesh
June 13, 2013
The Smythe Volvo service department is a highly professional and friendly group of technicians. They are thorough, prompt, and always get the job done! I highly recommend them. professional and friendly group of technicians. They are thorough, prompt, and always get the job done! I highly recommend them. More
by maryannmoore
Other Employees Tagged: Tom Coward, Doug MacAdam , Nick Pavano
June 10, 2013
I've been a customer for over ten years. The sales people are friendly but not pushy. They function as a team and are not competitive with each other. They treat you like family. The service people people are friendly but not pushy. They function as a team and are not competitive with each other. They treat you like family. The service people are friendly and cost conscious. They treat your car like their car. More
by homernoodle
Other Employees Tagged: Kevin Flanagan, Tom Coward , Stephen Bergamo, Alex Kattwinkel, Tom Rzasa
June 10, 2013
Smythe Volvo Service in Summit NJ is excellent at everything they do. They are extremely friendly, helpful, trustworthy and honest. They go above and beyond to service and repair your car. I recommen everything they do. They are extremely friendly, helpful, trustworthy and honest. They go above and beyond to service and repair your car. I recommend them 100% More
by GinnyButera
Other Employees Tagged: Nick Pavano
June 06, 2013
This is the sixth consecutive time I have purchased a Volvo from Smythe Volvo and from Kevin Flanagan. Each time the service has been excellent. It is always a pleasure doing business with Kevin. He is Volvo from Smythe Volvo and from Kevin Flanagan. Each time the service has been excellent. It is always a pleasure doing business with Kevin. He is professional, helpful, friendly, and very efficient. In all these years of working with Kevin there has never been a glitch or a problem. Each time I have picked up my car Kevin has patiently explained all the new features on the new car and sends me off a very happy customer. I will definitely return to Smythe Volvo and Kevin the next time I am in the market for a new car. More
by sbirosak
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