Sean Flanagan | Page 19

This dealership is wonderful. The service department is an A+ in every way. Brad and Sean always go above and beyond to make servicing your car convenient and pleasant. I am with them for 8 years and have an A+ in every way. Brad and Sean always go above and beyond to make servicing your car convenient and pleasant. I am with them for 8 years and have only had good experiences. More

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Smythe and Sean's team provided great service as usual. I took the 2008 XC90 in without an appointment to have a new low-beam unit installed. They took me immediately, found two more lights that needed to I took the 2008 XC90 in without an appointment to have a new low-beam unit installed. They took me immediately, found two more lights that needed to be replaced and completed the work in 40 minutes. More

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I had a terrific experience! I will most definitely return to Smythe for my next purchase and would refer them to all my family and friends! return to Smythe for my next purchase and would refer them to all my family and friends! More

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I had a problem with the seat of the new Volvo that I had just purchased. These three men made sure that seat wa replaced even though nobody including myself could figure out what caused the problem. just purchased. These three men made sure that seat wa replaced even though nobody including myself could figure out what caused the problem. More

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I have moved from Summit to CT and I couldn't possibly take my beloved Volvo anywhere else to be looked after. I call ahead for an appointment and always ask for John because I consider him to be an outs take my beloved Volvo anywhere else to be looked after. I call ahead for an appointment and always ask for John because I consider him to be an outstanding mechanic. My car is 16 years old now, and is in excellent condition, thanks to John. I trust his advice implicitly, and whatever he recommends should be done to the car I accept without question. I always feel like I have arrived "home" when I go to Smythe Volvo because all at the service desk are so welcoming and eagerly make me feel at home. If ever I need to replace my car, of course I would only go to Smythe Volvo, although I have seen a Volvo dealer in Danbury, CT which is about 30 min. from my present home. As long as I lived in NJ, I had to get a loaner to get to work. Even when I go down to have the car serviced, they offer me a loaner. Most of the time I do not need one because a friend will pick me up. I am grateful to have had the pleasure of knowing those with whom I have done business these many years. How lucky I am! More

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In shopping for a new car, I found the folks at Smythe plenty helpful and pleasant to work with. From the start, I had a candid conversation about making a buying decision within the next week, asking th plenty helpful and pleasant to work with. From the start, I had a candid conversation about making a buying decision within the next week, asking that he provide me with an aggressive price so that I would not have to spend so much time shopping around. He and his team did just that. As a first time car buyer, they did not skip any step in the process and made sure that I was purchasing the right car and choosing the correct financing options while helping me get the package that I wanted without sacrafice. I've been back for my first service and received much of the same great customer service. I plan on taking my car to their service shop even beyong the warranty. Would and have suggested to anyone within earshot that is looking to purchase a car, great brand/product and great service at Smythe Volvo in Summit. More

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I have purchased seven (7) new Volvo's over the last 13 years from Smythe Volvo and would not consider another dealership. My first Volvo was purchased at another dealership and there is no comparison. T years from Smythe Volvo and would not consider another dealership. My first Volvo was purchased at another dealership and there is no comparison. They, Smythe Volo, treat you like family. Over the many years I have dealt with everyone noted above and they are all courteous, friendly and knowledgeable people. I highly recommend them to friends. More

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Every experience I've had with Smythe Volvo has been positive. Even though the service team was backed up all day Sean and Tony were able to make time to diagnose and resolve the inconvenience I had wi positive. Even though the service team was backed up all day Sean and Tony were able to make time to diagnose and resolve the inconvenience I had with a dead battery. I was impressed with their customer service, but have learned to expect nothing less over the past year. Todd More

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Sales folks willing to spend time with me: answering questions, reviewing cars available, test drives - no pressure, and they are readily available to answer questions by phone. Service: Courteous, p questions, reviewing cars available, test drives - no pressure, and they are readily available to answer questions by phone. Service: Courteous, polite, knowledgeable, they explain why actions were taken; they are very efficient at getting me in and out - and the loaner policy is outstanding. Also, I've on occasion dropped of a car *without* an appointment, due to some unexpected issue -- they are *very* accommodating here -- in most cases I got the car back the same day, and in worst case, no more than two or three days. For scheduled service appointments, car is ready when promised, if not sooner; and when I drop off the car, and haven't asked for a loaner, they always ask if I need a ride back home. Overall Volvos have been very reliable for us (driving them exclusively since 1987) - but more than that, it's Smythe that keep us coming back to the brand More

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I'm on my fourth Volvo XC70 and have bought and had them serviced at Smythe Volvo over these many years. What sets Smythe apart are the people. From Kevin in the front and Sean in the back, and especially N serviced at Smythe Volvo over these many years. What sets Smythe apart are the people. From Kevin in the front and Sean in the back, and especially Nick, Tony, Tom and Doug at the service desk. Everyone is always very pleasant and more importantly helpful. This past winter while I was in Florida having my car servicesd at Germain Volvo in Bonita Springs I was told a needed a sigificant and costly part replaced. While I had confidence in the people at Germain I have more confidence in the people at Smythe, so I immediately got on the phone with them. I had Doug speak with the mechanic at Germain and confirm what needed to done. I worked closely with Kevin, Sean, Doug and Tony to resolve my problem and to minimize the cost of the repair. I wouldn't buy or have my volvo serviced at any other Volvo dealer in New Jersey. More

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