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Sean Flanagan
238 Reviews
I have over thirty years of service here at Smythe Volvo. When I started here, I was pulling weeds, dumping oil buckets and doing general facility maintenance. Eventually I progressed from a Technician to a Master Technician, Service Advisor, Service Manager then Service Director. My favorite part of working here at Smythe Volvo is that we invest our business energy into safety. Over the years, we've had many customers who survived accidents because they were in a Volvo. Additionally, we've had many police officers who come in and bought a Volvo because they've been at the scene of an accident and seen how a Volvo saved a person's life. In my spare time, I enjoy being with my family, specifically going for walks with my three sons.
Read moreDealership Experience
38 yrs, 5 mos
Industry Experience
38 yrs, 5 mos
Languages Spoken
English
238 Reviews
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238 Reviews of Sean Flanagan
December 21, 2011
Smythe's Service Dept remains the best in the business. Sean, Doug & the guys do quality work, on-time and at a reasonable price. They respect thier customers & know how to treat them right. They willingly Sean, Doug & the guys do quality work, on-time and at a reasonable price. They respect thier customers & know how to treat them right. They willingly have gone out of thier way to assist my familys needs in the past and never make you feel like it was a burden. These guys are Pro's. More
by tm85
Other Employees Tagged: Doug MacAdam , Sean Flanigan & Doug McAdam
November 21, 2011
We just had another great experience with the service department at Smythe Volvo. This time I worked with Sean Flanagan and Tony Plesh. This team is open and honest about the required service of the ca department at Smythe Volvo. This time I worked with Sean Flanagan and Tony Plesh. This team is open and honest about the required service of the car. Never do I leave Smythe and second guess what they have done to the car, or the charges associated with the visit. More
by whaemmer
Other Employees Tagged: Tony Plesh, Tony Plesh, Sean Flanagan
November 14, 2011
From the purchase to the service I am treated as if I am #1. They go out of their way to accommodate you. I drove in yesterday for a replacement part and expected to be given a date for the service. They #1. They go out of their way to accommodate you. I drove in yesterday for a replacement part and expected to be given a date for the service. They took me right away explaining that it was a 5 minute issue. It was great. This is my third Volvo. More
by DPrus
Other Employees Tagged: Tom Coward, Doug MacAdam , Nick Pavano, Tony Plesh, I don't remember but they were all great
November 04, 2011
Smythe clearly understands that the customer comes first. They employ staff who are knowledgeable, efficient, professional, and become friends. Top notch experience. Highly recommend this dealer. They employ staff who are knowledgeable, efficient, professional, and become friends. Top notch experience. Highly recommend this dealer. More
by germ
Other Employees Tagged: Tom Coward , Chris Henriksen, Nick Pavano, Tony Plesh, Gary, Tom, Nick, Tony, Shawn, Chris
October 15, 2011
I have been a Smythe Volvo customer for over 30 years. My experience with Smythe has always been exceptional. They know me by name and treat me with respect. They are always accommodating if I have an em My experience with Smythe has always been exceptional. They know me by name and treat me with respect. They are always accommodating if I have an emergency repair. The quality of the service is impeccable. Repairs are always done correctly the first time. With advance notice I am provided with a loaner so I can get to work. I am not young and I have had a lot of experience dealing with all kinds of service professionals. Smythe Volvo is the platinum standard in customer service and should be involved with teaching other service professionals how it is done. More
by BarbaraKoch
Other Employees Tagged: Kevin Flanagan, Tom Coward, Doug MacAdam , Nick Pavano, Tony Plesh, Kevin Flanagan, Sean Flanagan, Doug McCallum, Tony Pleshe, Tom Coward, Nick
September 30, 2011
Everyone at Smythe Volvo deserves recognition because of their handling of all types of customers. If you have ever question yourself about the repairs and work on your auto actually being done- DON'T- bec their handling of all types of customers. If you have ever question yourself about the repairs and work on your auto actually being done- DON'T- because Sean and his Team (Tony, Tom, Gary, Nick) make sure that it is done. We had a very unfortunate incident with our XC70 and the professionalism of our Salesperson (Craig Melquist) went beyond what I had even imagine would happen in resolving our situation. But that is the way everyone that I have come into contact with at Symthe Volvo has been. We have owned and purchased 6 Volvos 2 of which are still in the family somewhere in Minnesota and Colorado. Smythe Volvo is not a "Typical" dealer but a dealer that genuinely listens, acts and produces. If you want to be treated like someone rather than a number visit this establishment take a test drive and see what I am talking about. More
by jmalfetti
Other Employees Tagged: Kevin Flanagan, Tom Coward , Craig Melquist, Nick Pavano, Tony Plesh, Craig Melquist, Sean, Tony and Kevin
January 21, 2010
I have been with Smythe for 4 cars now and couldn't be happier. They have been the best in both service and sales. My experiences with other car dealerships have always driven me back to Smythe. The servi happier. They have been the best in both service and sales. My experiences with other car dealerships have always driven me back to Smythe. The service advisors are extremely knowledgeable and go the extra mile when it is needed. The proximity to the Midtown Direct (2 blocks) train is really convenient. The sales department is very low pressure and I like that you deal with one person (my guy is Craig) from start to finish. When I bought my last Non-Volvo I spent 2 hours in the Finance Managers office as he tried to sell me everything under the sun. You won't find this at Smythe. One Salesperson from start to finish. It is truly run as a family owned business. I highly recommend Smythe Volvo! You guys are the best! More
by mcbriar33
Other Employees Tagged: Kevin Flanagan, Tom Coward, Doug MacAdam, Scott Jackson , Stephen Bergamo, Chris Henriksen, Craig Melquist, Nick Pavano, Tony Plesh, Tom Rzasa, Everyone
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