Sean Johnson | Page 65

Very knowledgeable and helpful staff The service at Tucson Subaru was great! The staff were all very helpful and answered all my questions. They also helped expedite the sales experience The service at Tucson Subaru was great! The staff were all very helpful and answered all my questions. They also helped expedite the sales experience so that I didn't miss an engagement later in the day. More

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Friendly atmosphere Sean helped me to identify an outback that suited me quickly. He was polite and knowledgeable. I appreciate the time teaching me all the features. I Sean helped me to identify an outback that suited me quickly. He was polite and knowledgeable. I appreciate the time teaching me all the features. I also felt the showroom was very comfortable. Great experience. This is my third Subaru from this dealer. More

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Best Dealership Experience To Date A family member recommend Trent but he has Wednesday's off, so I first met with Sean. Sean was wonderful to work with and was responsive with followin A family member recommend Trent but he has Wednesday's off, so I first met with Sean. Sean was wonderful to work with and was responsive with following up on the questions I had after leaving the dealership. I returned with my fiancé later that day and after a second test drive, we settled on the 2018 Outback. We scheduled an appointment for Saturday to purchase the car but Sean had the day off so we were able to work with Trent after all. Trent was outstanding and a real pleasure to work with. After finalizing things with him, we finished the financing and contract with Traci. There are two items that brought this down to a four star review: 1) Our appointment with Trent was at 12pm and we didn't finish until nearly 7pm. 2) Traci introduced several options to us and we didn't feel like we had sufficient time to fully read the contracts on these items. As far as the timing is concerned, they were working with another customer and so that had some impact on their availability. Additionally, we did take approximately an hour to do one final test drive. With that said, I'm still not sure how it managed to take 7 hours to buy a car we had already decided on. As far as the extra options are concerned, by the time we were presented these, several of them "sounded good" and we opted for 4 of the multitude of options presented. At home, I took the time to fully read the contracts and reviews of these items and realized that we really didn't want 2 of the 4. Thankfully, we were able to cancel these items and it only required an extra trip to sign the revised contracts. These items aside, we really had a great time working with Sean, Trent and Traci. Trent was respectful of the fact that we had plans Saturday night and allowed us to come back for him to do the full walkthrough on all of the features. He was also wonderful at getting our tint scheduled and getting the infotainment system updated to the latest version. I feel really good about having Trent as a contact for future questions and we would happily work with him again on the purchase of a car. Trent showed a genuine interest in our needs and realizes the value in fostering a long term relationship. More

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Contact Sean! Sean was helpful and informative during the car purchasing process. His friendly and no pressure assistance made purchasing a Subaru a pleasure. I w Sean was helpful and informative during the car purchasing process. His friendly and no pressure assistance made purchasing a Subaru a pleasure. I would highly recommend contacting Sean if you are looking to purchase a Subaru! More

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Very Happy I was quite unsettled at thought of new car after 14 years with my beloved 04 Forrester XT and at my current age of 75. But needed to do this so that I was quite unsettled at thought of new car after 14 years with my beloved 04 Forrester XT and at my current age of 75. But needed to do this so that I would have benefit of all new safety features.! I used Costco buying program. Everyone I dealt with but especially both Sean Johnson (my sales manager) and Jennifer Duran (Business Coordinator) were a delight to work with. PLUS both have assured me they are available to assist as needed …. along with other support staff. I am surprised even after 2 days when I walk into my garage …. but think I have fallen in love again ! Thanks to all …. Helen Kyle More

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Great! Sean got us a great rate and followed through with every detail! Thank you Tucson Subaru for welcoming our family...including our Dog Bear! We loved t Sean got us a great rate and followed through with every detail! Thank you Tucson Subaru for welcoming our family...including our Dog Bear! We loved the friendly atmosphere! More

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Excellent, pleasant experience Sean was a most delightful person to deal with. Very knowledgeable about different features etc. highly recommend working with Sean. Everyone at the d Sean was a most delightful person to deal with. Very knowledgeable about different features etc. highly recommend working with Sean. Everyone at the dealership was professional and friendly More

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Very good Experience for a car buy Tucson Subaru and especially Robert provided us with one of the better car buying experiences we have had. Between us my wife and I have owned many ca Tucson Subaru and especially Robert provided us with one of the better car buying experiences we have had. Between us my wife and I have owned many cars over the years and have always found the steps up to the paperwork to be the fun part. The paperwork end has never been fun but, those we dealt with on this Forester did there best to make it as comfortable as possible. More

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New to Subaru This is my first experience with Tucson Subaru. Robert helped with my new to me Forester and proved very professional and prompt in answering my conc This is my first experience with Tucson Subaru. Robert helped with my new to me Forester and proved very professional and prompt in answering my concerns. All of the staff was welcoming, providing a pleasant and stressfree experience. So far I love my Forester! More

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Great car for a great price I picked out the features and specific car/packages I was interested in over the internet. I was trying to decide between an Outback and Forester. S I picked out the features and specific car/packages I was interested in over the internet. I was trying to decide between an Outback and Forester. Sean (internet sales) e-mailed me right away with the pricing and details for the two cars I was interested in. He answered all of my questions and then we scheduled an appointment for a test drive of both vehicles. I eventually chose the Forester. There was no pressure, just a pleasant experience. I especially liked being able to compare the details, features and prices of real cars on the lot even before coming to the dealership. It made the process so much easier. The special pricing during this August sale and 0% financing made it hard to say "No". So I didn't! AND they give me a fair price for my trade. I love my new Subaru! More

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