Sean Lumibao | Page 59

Not being truthful, I asked if the leather seats had holes in them and if they were repaired. I took it to a specialist and he confirmed that liquid leather was used t I asked if the leather seats had holes in them and if they were repaired. I took it to a specialist and he confirmed that liquid leather was used to repair several spots in the car. I’ve asked for the car to be detailed last Friday and when I came in to pick up the car this week nothing was done inside; I have texted the person that was supposed to help me and he was telling me that yes the car looks nice and all has been taken care of. Was a bit upset since I took time off from my busy schedule at the hospital for this. Also when I asked the seals person if there was anything else missing, he said no; come to find out the antenna was missing and a piece of plastic by the windshield. If you can’t solve customers’ problems, you won’t be in the business for long. You need to be in the business of serving people by selling cars, not in the business of cars serving people. More

by VLADBTOCA Verified Customer Verified Customer

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It was a very pleading ecperience This is our third Honda in 6 years ... They took wonderful care of us ... It was efficient and easy to finish all the paper work ... We would highly r This is our third Honda in 6 years ... They took wonderful care of us ... It was efficient and easy to finish all the paper work ... We would highly recommend Manley. More

by CALABAUER Verified Customer Verified Customer

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Best car buying experience Sean was absolutely amazing! I always dread going in to dealerships because they can be extreme pushy and sometimes rude but I didn't experience that Sean was absolutely amazing! I always dread going in to dealerships because they can be extreme pushy and sometimes rude but I didn't experience that at all here. It was very laid back and I didn't feel pressured at all. These guys are awesome! More

by SH2462 Verified Customer Verified Customer

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Bill Robertson leads the pack Bill Robertson IS Manly Honda to me. And it's NOT just me! I see him greet, explain and go the extra mile with all his customers, especially older w Bill Robertson IS Manly Honda to me. And it's NOT just me! I see him greet, explain and go the extra mile with all his customers, especially older women like myself. Cars have always been a mysterious boondoggle to me, and Bill's calm reassurance and expertise and just plain old easy to understand explanations set him above. I wish everyone had an advocate like him. He's just the best there is! Sincerely, Jackee Pimental P.S. and it was fun meeting Mandi and Sean too! They add a breath of fresh air! You need another category under how to pick an employee to work with, and that doesn't come from a "bio". It's someone who will listen and respond and not make you feel foolish or uneducated or like they are in a big rush. I always pick Bill because of WHO HE IS and how he TREATS ME, with patience and kindness and expertise. Because of the WAY HE IS, I always do the work on my car he suggests, if I can afford it at that time. Want your kid to learn how to read? Ask me. Want to find out how a car runs, and get it fixed? Ask Bill Robertson. Everytime something on my car acts up, I thank God right then and there, that Bill's name pops up in my mind, and I am ON THAT PHONE TO HIM IMMEDIATELY! Now, THAT is beyond customer service! Manly's is really the winner! More

by Jackee Pea Verified Customer Verified Customer

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New lease Outstanding service start to finish. Great deal, honesty throughout. Took three trip there to do it, but was awesome. Very busy dealership. You ar Outstanding service start to finish. Great deal, honesty throughout. Took three trip there to do it, but was awesome. Very busy dealership. You are killing Toyota. Love my new car ( 2016 Accord EXL) More

by MBAILEYHBG Verified Customer Verified Customer

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Great experience buying a car This was the easiest time I have ever had buying a car. All I needed to do was select the color I wanted and my car was ordered. There was no pressure This was the easiest time I have ever had buying a car. All I needed to do was select the color I wanted and my car was ordered. There was no pressure to purchase any extras that I didn't necessarily want. This is the 4th car I've purchased from Manly Honda and I will be returning. More

by MEERYCAT Verified Customer Verified Customer

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Great service and upgrade My seventeen-year-old Civic was not driveable. Santiago was extremely helpful and arranged for a rental while my car was being assessed. When the esti My seventeen-year-old Civic was not driveable. Santiago was extremely helpful and arranged for a rental while my car was being assessed. When the estimate came back, he put me in touch with Sean at the upgrade program,and he and Beejan worked out a wonderful deal on a newer car. I really appreciate all of the Manly employees and woyld recommend them highly. More

by maggie-santarosa Verified Customer Verified Customer

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Got the deal we wanted We came in because of the upgrade program and because the new models were so nice. The team we worked with from the minute we arrived at the door was We came in because of the upgrade program and because the new models were so nice. The team we worked with from the minute we arrived at the door was great and they took a genuine effort to making sure we understood our options for a decision. We challenged the team during the negotiations and had a healthy back and forth during the deal. This motivated team stepped up to meet our requests. In the end, we agreed on what we expected as fair value for our trade in (which was a prior Manly purchase) and even closed the deal with a few perks. We'll certainly be back when the time comes to buy again. More

by JJ Verified Customer Verified Customer

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The people with whom I worked are genuinely honest. They aren't just trying to sell something. I keep wondering whether the person who began Manly Honda (Mr.Manly?) is a religious person with spiritual They aren't just trying to sell something. I keep wondering whether the person who began Manly Honda (Mr.Manly?) is a religious person with spiritual ideals which he encourages in the rest of the group. More

by BBRUINSSLOT Verified Customer Verified Customer

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Why am I always a new customer It would be great if theywould realise that my wife and I have been acustomer since 1992. It also would be great if all ofbour cars, we have 4, could It would be great if theywould realise that my wife and I have been acustomer since 1992. It also would be great if all ofbour cars, we have 4, could all be on the same accountm. They keep saying its possible but never comes to fruition. Fort the premium price we pay a little CS would be great. Lady who answes the phone is a SNOT. More

by ONEGEAR3619 Verified Customer Verified Customer

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