Sean Preston | Page 37

Sean is a very good advisor Like the service department. Sean Preston is a very good advisor. He listen to my concern and always fixed it right. Thank you very much Sean. Like the service department. Sean Preston is a very good advisor. He listen to my concern and always fixed it right. Thank you very much Sean. More

by Hstreets Verified Customer Verified Customer

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Toyota Service Department Service Department's Mr. Sean Preston has always provided excellent service whatever our needs - A very thorough detailed review is always provided - Service Department's Mr. Sean Preston has always provided excellent service whatever our needs - A very thorough detailed review is always provided - Mr. Preston is a true asset - THANK YOU! More

by waynenkerry Verified Customer Verified Customer

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The dealership responded to my concerns about my car and we were happy with the results We will have our car serviced here in the future we were happy with the results We will have our car serviced here in the future More

by BAGWING21 Verified Customer Verified Customer

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They were fast and efficient, I had an appointment at 9:00am. They greeted me when I pulled up and went and got my service person. He was friendly and informative, got me in and out in an hour. 9:00am. They greeted me when I pulled up and went and got my service person. He was friendly and informative, got me in and out in an hour. More

by golf nutt Verified Customer Verified Customer

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I came in with the check engine light on, thankfully they were able to repair it for not very much money out of my pocket. I usually get my oil change at the guys that I thought were cheaper, but when I got were able to repair it for not very much money out of my pocket. I usually get my oil change at the guys that I thought were cheaper, but when I got a price from them I realize they were actually much cheaper than them. You have a customer for life, keep up the great work! More

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Sean always reviews the comments of the service technician and why additional work maybe required. Sean is always professional and is asset Toyota of Lancaster ca. technician and why additional work maybe required. Sean is always professional and is asset Toyota of Lancaster ca. More

by Ojohn Verified Customer Verified Customer

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Dealership is wonderful. I love how they are able to take care of my oil changes. It is confident having the van dip and pick me up. care of my oil changes. It is confident having the van dip and pick me up. More

by EVANDOOLING Verified Customer Verified Customer

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Friendly service advisor. Service was very thorough. I love that Toyota has Extra Care for free for the 1st 2 years. However, the check-in process needs to be more effficient for scheduled appointments. love that Toyota has Extra Care for free for the 1st 2 years. However, the check-in process needs to be more effficient for scheduled appointments. More

by shelsley Verified Customer Verified Customer

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The best service From the time I bought my car; the salesperson, the manager, the service center crew/staff, the mechanics, the coffee, the food... everything is the b From the time I bought my car; the salesperson, the manager, the service center crew/staff, the mechanics, the coffee, the food... everything is the best! They really treat you like VIP! I love TOYOTA OF LANCASTER! You are the best in every angle, thank you very very much! More

by melajean.abella Verified Customer Verified Customer

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Lifesaver with minor glitches I drove my car to Toyota after another mechanical institution that I shall not mention charged me $90 for a diagnosis and then told me I needed a whol I drove my car to Toyota after another mechanical institution that I shall not mention charged me $90 for a diagnosis and then told me I needed a whole new engine. While driving Sat morning, my check engine light went on for the first time in 6yrs. I had just gone over 200,000 on my RAV4, which was my first Toyota I actually bought someplace other than Lancaster Toyota :) Got it in OC. I had to scurry that Sat afternoon and get a rental car. Made appointment for Tues morn at Toyota and I informed PB! that I would drive my car over to Toyota. The shady manager told me my car was making noise. I told him it wasn't making any noise when I drove it in. On Tues morn armed with coffee I drove 40mph from Palmdale Blvd to Lancaster Toyota. The engine light was off and no noise. Toyota did keep the car for two (2) days and on a slightly bad note, the Service Manager Chanin did not get back to me all day when I called 4x because the other Rep I checked in with was out. But by Thurs morn I was informed that there was only a slight error message in the computer and nothing wrong with my car and I was actually not charged for the diagnostic. They drove it 45mi on the freeway at 65mph. Did think it is weird that they do not need express permission for that? After I returned rental down the street and walked over there, have had no issues with my car since then. No light or noises. And would like to special mention many thanks to the Shuttle driver who took me back to PB in Palmdale where I left the rental and then I accidently left my cell phone in the back and he rescued it for me and turned it into the service desk. More

by ANNARYAN68 Verified Customer Verified Customer

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