

Sean Thomas
Service Advisor
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
Industry Experience
20 yrs, 8 mos
597 Reviews
Write a Review597 Reviews of Sean Thomas
May 06, 2025
Good job. Team was great, customer service was awesome. Will be back for future services. Team was great, customer service was awesome. Will be back for future services. More
Other Employees Tagged: Kevin Hubert
May 05, 2025
My interactions with both Sean and Andres were very positive; both were professional and helpful, answering all my questions. positive; both were professional and helpful, answering all my questions. More
Other Employees Tagged: Andres Garcia
May 04, 2025
Would have been a higher rating if they would have given me the online discount for the services they performed. Didn’t realize they had specials until after I paid me the online discount for the services they performed. Didn’t realize they had specials until after I paid More
May 04, 2025
Told a part was ordered. 3 weeks later told it never happened. Text to service never answered. I had to go to the parts department and have it ordered even though the repair 3 weeks later told it never happened. Text to service never answered. I had to go to the parts department and have it ordered even though the repair is under warranty. More
May 04, 2025
Thank you for your care and skill and servicing my Golf since 2013. I appreciate. since 2013. I appreciate. More
Other Employees Tagged: Kevin Hubert , Marina Felix
May 02, 2025
Sean in service was outstanding. Super communicative and helpful! My fleet vehicle needed multiple recalls completed and parts were on backorder. He stayed in touch and got the car b Super communicative and helpful! My fleet vehicle needed multiple recalls completed and parts were on backorder. He stayed in touch and got the car back to me as soon as they arrived. More
April 27, 2025
Sean at Walnut Creek Volkswagen is outstanding! He’s professional, knowledgeable, and truly cares about providing the best service experience. He made the entire process smooth and stress-free. Hig He’s professional, knowledgeable, and truly cares about providing the best service experience. He made the entire process smooth and stress-free. Highly recommend working with Sean! More
April 26, 2025
I am enjoying visiting their dealership, whenever my car needs a service, drinking coffee and working on my laptop. needs a service, drinking coffee and working on my laptop. More
Other Employees Tagged: Kevin Hubert , Marina Felix
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