

Sean Thomas
Service Advisor
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
Industry Experience
20 yrs, 8 mos
604 Reviews
Write a Review604 Reviews of Sean Thomas
May 26, 2025
Good people make great employees make happy customers all of which can be found at Dirito Bros VW of which can be found at Dirito Bros VW More
Other Employees Tagged: Kevin Hubert , Marina Felix
May 15, 2025
I really appreciate you telling me that the windshield wiper thing is real. I was upset with my Gainesville dealer because acted as if they knew nothing about it. Wipers going off sometimes 100 times a da wiper thing is real. I was upset with my Gainesville dealer because acted as if they knew nothing about it. Wipers going off sometimes 100 times a day is just not normal, esp if they also don’t go off on same day right before and/after the 100 times. Hard to say it is a weather event. But thanks for being straight up and telling me VW is doing research as they recognize this as an issue. More
Other Employees Tagged: Kevin Hubert
May 15, 2025
Great customer service, took great care of me. Very honest about what was needed for my car. Very honest about what was needed for my car. More
Other Employees Tagged: Kevin Hubert , Marina Felix
May 12, 2025
As usual, the service was professional, the coffee was good, and the waiting time was reasonable! My only suggestion: Instead of having customers sign two or three copies after the service is complete, yo good, and the waiting time was reasonable! My only suggestion: Instead of having customers sign two or three copies after the service is complete, you might want to move to a paperless system where a single digital signature is sufficient, and customers get a copy by e-mail. More
May 10, 2025
Sean and all the employees at the dealership provided awesome customer service. I appreciate it. awesome customer service. I appreciate it. More
Other Employees Tagged: Kevin Hubert , Marina Felix
May 06, 2025
Good job. Team was great, customer service was awesome. Will be back for future services. Team was great, customer service was awesome. Will be back for future services. More
Other Employees Tagged: Kevin Hubert
May 05, 2025
My interactions with both Sean and Andres were very positive; both were professional and helpful, answering all my questions. positive; both were professional and helpful, answering all my questions. More
Other Employees Tagged: Andres Garcia
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