Sean Thomas
Sean Thomas at Dirito Brothers Walnut Creek Volkswagen

Sean Thomas

Service Advisor

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

Contact Me
4.9
704 Reviews

Industry Experience

21 yrs, 3 mos

4.9

704 Reviews

Write a Review

704 Reviews of Sean Thomas

December 10, 2025

Dealership Rating
Employee Rating

Sean is always kind and efficient and makes sure everything is taken care of. He lets me know if things need to be taken care of in the future. I also appreciate the man who brought my car out to me More

by ALLIEWHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 10, 2025

Dealership Rating
Employee Rating

The dealership has always been a friendly environment and that was the case again this time More

by CWILLYF15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 09, 2025

Dealership Rating
Employee Rating

Amazon from beginning to end keeping me informed about what needed to be done how long getting updates always helps to know they are working on the car. Thanks you again for everything service 5 stars More

by Jetta Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your positive feedback on your service experience at Dirito Brothers Walnut Creek Volkswagen. Keeping you informed is important to our team. Thank you for choosing us.

December 09, 2025

Dealership Rating
Employee Rating

Honest and trustworthy team that is always happy to help address any questions or concerns I have ever had about my VWs. More

by chriskostal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your trust in our team at Dirito Brothers Walnut Creek Volkswagen. It's good to know we're meeting your expectations. Thank you for sharing your experience.

December 07, 2025

Dealership Rating
Employee Rating

I must say, the drop off and pickup were seamless. The service reps were extraordinarily helpful. I loved the ability to stay in touch via text. More

by DAVID@MEHARGS.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix

Dec 08, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback on our drop off and pickup process. It's good to know our team’s communication via text made things convenient. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

December 07, 2025

Dealership Rating
Employee Rating

I was kept up to date on what was being done, and work was done on time. Very nice to be able to count on it. More

by WENDYJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix

Dec 07, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your trust in Dirito Brothers Walnut Creek Volkswagen. Staying informed and timely service are important to us. Thank you for sharing your experience.

December 04, 2025

Dealership Rating
Employee Rating

Sean did a great job from his terrific product knowledge and perfect "front of the house" demeaner. There's one follow-up item to be completed, but I'm sure that will also be handled fine... More

by paulrunge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recognizing our team's product knowledge and service. We appreciate your confidence in us and will ensure your follow-up is addressed. Your experience at Dirito Brothers Walnut Creek Volkswagen matters to us.

November 30, 2025

Dealership Rating
Employee Rating

This dealership does an excellent job of customer service. They noted that my belt drive needed to be replaced, made a convenient appointment and replaced it. I definitely give them five stars. More

by PKOFMAN3
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix

Nov 30, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recognizing our customer service at Dirito Brothers Walnut Creek Volkswagen. We're glad the belt drive replacement was smooth and convenient. We appreciate your five-star rating.

November 28, 2025

Dealership Rating
Employee Rating

Great service experience! Everyone is so friendly and attentive to customer needs. It was nice to be cared for by this team. More

by TRAYSILLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind words about our team's service at Dirito Brothers Walnut Creek Volkswagen. It's good to hear you felt well taken care of. Thank you for sharing your experience.

November 23, 2025

Dealership Rating
Employee Rating

Quick service with good communication; friendly and accommodative service department; all repairs done under warranty More

by JKOT3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 23, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback on our service and communication. Our team at Dirito Brothers Walnut Creek Volkswagen is committed to providing quality warranty repairs. Thank you for choosing us.

1
...

Dealership Inventory (180 Vehicles)

new 2026 Volkswagen Tiguan car, priced at $41,323
2026 Volkswagen Tiguan
new
Sandstone w/ Deep Black Roof exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Tiguan car, priced at $37,442
2026 Volkswagen Tiguan
new
monterey blue pearl exterior
Automatic
All-wheel Drive
new 2025 Volkswagen Taos car
2025 Volkswagen Taos
new
N/A exterior
Automatic
Front-wheel Drive
new 2026 Volkswagen Tiguan car, priced at $38,187
2026 Volkswagen Tiguan
new
platinum gray metallic exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Jetta car, priced at $36,876
2026 Volkswagen Jetta
new
Pyrite Silver Metallic exterior
Automatic
Front-wheel Drive
new 2026 Volkswagen Atlas car, priced at $41,598
2026 Volkswagen Atlas
new
deep black pearl exterior
Automatic
Front-wheel Drive