Sean Thomas | Page 13
Service Manager
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
Hi, I'm Sean, Service Manager @ Dirito Brothers Volkswagen. I've spent over 20 years in Volkswagen service. My goal is to make every visit easy, transparent, and stress-free. If there's ever anything I can do to improve your experience, please don't hesitate to reach out.
Read moreIndustry Experience
21 yrs, 10 mos
757 Reviews
Write a Review757 Reviews of Sean Thomas
August 02, 2025
Great service and sales parts it’s fast paced but very well executed enjoyed the experience with the whole team took care a few thing all in one place was clean tea coffee water hot chocolates with wi-fi well executed enjoyed the experience with the whole team took care a few thing all in one place was clean tea coffee water hot chocolates with wi-fi TV with work stations ready to go love waiting there also was to to uber to downtown and will be free drop off and pick asap the car was ready keeping informed through the whole process given a quote before getting started honest with customer service thank you Sean in service and every one in sales also very friendly letting me absolutely parts dept. where I bought a hat too outstanding customer service thank you DiritoBrosVW W. C. Team 5 stars More
Other Employees Tagged: Jeff Rosen, Sterling Daniels, David Dirito, Augusto”Gus The Bus” Davila, John Benitez, Kevin Hubert, Shannon Sousa, Marina Felix, Erin Scordelis Scripillit
July 31, 2025
very friendly people. ..... very knowledgeable...... very helpful......... Lots of words in the English language that don't mean anything ..... very knowledgeable...... very helpful......... Lots of words in the English language that don't mean anything More
Other Employees Tagged: Marina Felix
July 30, 2025
I stopped by on a Saturday and Dan was helpful with information and scheduling me in for an appointment. Sean and the technicians got my car taken care of much faster than I expected. information and scheduling me in for an appointment. Sean and the technicians got my car taken care of much faster than I expected. More
Other Employees Tagged: Dan Rodriguez
July 29, 2025
Terrific service department. Appointments are easy to make and they are ready for you when you arrive. They are really clear on diagnostics and follow up extremely well. Appointments are easy to make and they are ready for you when you arrive. They are really clear on diagnostics and follow up extremely well. More
July 26, 2025
Needed warranty work on my id. 4. Sean coordinated my experience and it was very smooth and enjoyable. I was kept up to date, zero drama and drop-off / pick-up was a breeze. Thx 4. Sean coordinated my experience and it was very smooth and enjoyable. I was kept up to date, zero drama and drop-off / pick-up was a breeze. Thx Sean! More
July 20, 2025
Excellent service department. Marina Felix is an outstanding service rep. This time it was just a simple oil change for a 24 year old car. Dirito has taken such good care of my 20 Marina Felix is an outstanding service rep. This time it was just a simple oil change for a 24 year old car. Dirito has taken such good care of my 2003 Jetta wagon. More
Other Employees Tagged: Kevin Hubert, Shannon Sousa, Marina Felix

