Sean Thomas
Sean Thomas at Dirito Brothers Walnut Creek Volkswagen

Sean Thomas | Page 13

Service Advisor

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

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4.9
743 Reviews

Industry Experience

21 yrs, 7 mos

4.9

743 Reviews

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743 Reviews of Sean Thomas

July 12, 2025

Dealership Rating
Employee Rating

The service here was beyond any experience I have ever had at a dealership. All of the staff were amazing. From the very beginning Sean was amazing and kept me updated on what was going on. They went abov More

by ADAMMORRIS50
Service Price Transparency
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Recommend Dealer
Yes
Jul 12, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the kind words. We're glad to hear our team made a positive impression. We appreciate your support and look forward to serving you again at Dirito Brothers Walnut Creek Volkswagen.

July 10, 2025

Dealership Rating
Employee Rating

This dealership staff excels at providing the highest quality, most courteous and competent service for both sales and maintenance. My service technician, Alfredo, exceptionally facilitated same day diag More

by vplilac
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Jul 11, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with Dirito Brothers Walnut Creek Volkswagen. We're pleased to hear that our team provided exceptional service for your VW Jetta Sport and made all interactions superior over the past 18 months. Wishing you continued satisfaction with your vehicle.

July 10, 2025

Dealership Rating
Employee Rating

Great service, prompt communication, and timely completion service — ease in setting appt online and no delay in starting service on time More

by WM
Service Price Transparency
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Recommend Dealer
Yes
Jul 14, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear about your positive experience with our service and online appointment system. Thank you for sharing your thoughts.

July 04, 2025

Dealership Rating
Employee Rating

It was all fine and Sean is good to deal with . It’s just that the prices for the parts is shockingly high. More

by TOMTAIT415
Service Price Transparency
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Recommend Dealer
Yes
Jul 16, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback. We are happy to know that our team was helpful, and if you would like to discuss your review further in regards to pricing, please contact us at Dirito Brothers Walnut Creek Volkswagen.

July 04, 2025

Dealership Rating
Employee Rating

As usual Sean was a pleasure to deal with. He is quite knowledgable about the vehicle and is super friendly! More

by R2REDFERN
Service Price Transparency
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Recommend Dealer
Yes
Jul 04, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words. Our team is happy to assist with any questions about vehicles at Dirito Brothers Walnut Creek Volkswagen.

June 29, 2025

Dealership Rating
Employee Rating

Sean was my adviser and I was able to get in and out just under 3 hours. But I was able to work in the waiting room while my car was being serviced. More

by DEIDREOWatkins
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Recommend Dealer
Yes
Jun 29, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your review. It's great to know everything went smoothly, and our team could help you work comfortably. Take care.

June 29, 2025

Dealership Rating
Employee Rating

Well oiled machine no pun intended… Sean and team are always courteous. Than you Team! More

by rglez50
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 29, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your review. We appreciate your kind words about our team at Dirito Brothers Walnut Creek Volkswagen.

June 29, 2025

Dealership Rating
Employee Rating

Sean was great trying to work out on ongoing problem towards resolution. Thanks Sean for help. More

by MONA5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for sharing your experience with our team at Dirito Brothers Walnut Creek Volkswagen. We wish you well.

June 27, 2025

Dealership Rating
Employee Rating

Quick check-in, always friendly, clear communications throughout 2 day servicing. Just exceptional! Great service advisor! More

by KEVIN.SURFREV.MURPHY
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Jun 27, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with our team at Dirito Brothers Walnut Creek Volkswagen. We appreciate your positive feedback and wish you well.

June 26, 2025

Dealership Rating
Employee Rating

This dealership has always had a professional and friendly atmosphere along with great staff. Four stars now because you want me to write 15-word review. LOL More

by ONLYONEDARIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Jun 26, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're happy to hear you appreciate our professional and friendly atmosphere at Dirito Brothers Walnut Creek Volkswagen. We'll consider your feedback on the review length and wish you all the best.

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