Sean Thomas
Sean Thomas at Dirito Brothers Walnut Creek Volkswagen

Sean Thomas | Page 24

Service Manager

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

Contact Me
4.9
757 Reviews

Hi, I'm Sean, Service Manager @ Dirito Brothers Volkswagen. I've spent over 20 years in Volkswagen service. My goal is to make every visit easy, transparent, and stress-free. If there's ever anything I can do to improve your experience, please don't hesitate to reach out.

Industry Experience

21 yrs, 10 mos

4.9

757 Reviews

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757 Reviews of Sean Thomas

January 30, 2025

Dealership Rating
Employee Rating

The entire team has been very friendly & helping. I was even offered water/ coffee while I was waiting! More

by debasish111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2025

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad to hear our team made your visit comfortable and provided refreshments. Take care, and thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

January 27, 2025

Dealership Rating
Employee Rating

Sean the service consultant is excellent. Phil the diesel mechanic is exceptional. Other than that I don’t know anything about the overall dealers qualities. These two men should be considere More

by BRUCEMREED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Where is the rating for the most important employees of the service department, the mechanics. Phil the diesel mechanic is excellent

Feb 03, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Hello. We are happy to know that our Service Team provided you with great service. We value your business with Dirito Brothers Walnut Creek Volkswagen and appreciate your positive rating and feedback. If you would like to discuss anything further, please do not hesitate to contact us.

January 21, 2025

Dealership Rating
Employee Rating

Sean is always so polite and helpful! This was the second year Sean helped me with service on my car. Plus all other staff was friendly and helpful with my questions. More

by MICKEYOR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your great review! We’re glad to know that your experience with our Service Department at Dirito Brothers Walnut Creek Volkswagen was positive and that our staff was both friendly and helpful. We will always be here to help, don't hesitate to reach out to us whenever needed.

January 19, 2025

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Dirito Bros Walnut Creek is a friendly, efficient, and accessible dealership and service center with a fantastic staff. More

by susanhalliday
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Jan 21, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the kind words about our team at Dirito Brothers Walnut Creek Volkswagen. We're glad you found our dealership friendly and efficient.

January 19, 2025

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Employee Rating

No wait time, professional staff, checking in and out was done quickly, and car service was completed ahead of schedule. More

by ROLLO0
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 21, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience. We're glad we could meet your expectations at Dirito Brothers Walnut Creek Volkswagen.

January 18, 2025

Dealership Rating
Employee Rating

Friendly group. All very helpful. Knowledgeable. Nice, accommodating, I will continue to come back to dirito bros. More

by THADEUS_JOHNSON
Service Price Transparency
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Recommend Dealer
Yes
Jan 21, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for your kind words and continued trust in Dirito Brothers Walnut Creek Volkswagen. We're glad that our team could assist you.

January 17, 2025

Dealership Rating
Employee Rating

Sean is awesome and has far exceeded what has been required of him in order to ensure I’ve gotten everything I need in a timely manner. More

by heidi16
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your 5-star review! We're delighted to know your experience at Dirito Brothers Walnut Creek Volkswagen went above and beyond your expectations. Providing timely and exceptional service is always our goal. If you need anything further, we’re here to help!

January 17, 2025

Dealership Rating
Employee Rating

Always a great experience working with Gus and Dirito Brothers. The transaction was fast, and price was good! More

by MEGAN.WILSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 21, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience. It's great to know that our team and Dirito Brothers Walnut Creek Volkswagen hit the mark for you. Wishing you well with your new vehicle!

January 16, 2025

Dealership Rating
Employee Rating

Friendly and efficient. Appreciate the Lyft to work. Easily corrected a door panel that was askew. More

by TAEJOON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your review. We're happy to know our service met your needs at Dirito Brothers Walnut Creek Volkswagen.

January 13, 2025

Dealership Rating
Employee Rating

They took great care of my car and performed the manufacturer recall updates in a timely manner. More

by Charlotte.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marina Felix

Jan 17, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for entrusting Dirito Brothers Walnut Creek Volkswagen with your recall repair. It's great to hear everything was handled promptly.

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