Sean Thomas
Sean Thomas at Dirito Brothers Walnut Creek Volkswagen

Sean Thomas | Page 23

Service Manager

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

Contact Me
4.9
757 Reviews

Hi, I'm Sean, Service Manager @ Dirito Brothers Volkswagen. I've spent over 20 years in Volkswagen service. My goal is to make every visit easy, transparent, and stress-free. If there's ever anything I can do to improve your experience, please don't hesitate to reach out.

Industry Experience

21 yrs, 10 mos

4.9

757 Reviews

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757 Reviews of Sean Thomas

February 12, 2025

Dealership Rating
Employee Rating

I have had my cars serviced here for over 20 years, My GTI and my "R" I have always had top notch service, the cars run great and keeping up on your service is the most important part. More

by 62otto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Feb 13, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your loyalty over the years. It's great to hear how well your Volkswagen GTI and Golf R are running with our service here at Dirito Brothers Walnut Creek Volkswagen. Take care and drive safe!

February 09, 2025

Dealership Rating
Employee Rating

Sean was amazing! He went above and beyond with scheduling my car into get serviced. He was able to set the expectation on a potential lengthy repair and was even ab More

by ALYCIAANDALBERT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with our team. We appreciate your kind words and are glad to hear that everything went smoothly during the repair process at Dirito Brothers Walnut Creek Volkswagen.

February 09, 2025

Dealership Rating
Employee Rating

Maintenance is not a matter of if you need it, but when you need it. When I need expereinced service and sales, I know Dirito Bros is reliably consistent and trustworthy, every time. More

by chriskostal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for trusting Dirito Brothers Walnut Creek Volkswagen for your service and sales needs. We appreciate your continued support and kind words. Wishing you safe travels ahead.

February 08, 2025

Dealership Rating
Employee Rating

Sean was friendly, efficient and knowledgeable about the work to be done. Having the car washed before pickup was a nice bonus. More

by larrykeiffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words. We're pleased to hear about your experience with our team at Dirito Brothers Walnut Creek Volkswagen, and we're glad you enjoyed the car wash. Take care!

February 07, 2025

Dealership Rating
Employee Rating

I was very satisfied with the service I received at Dirito Brothers Walnut Creek Volkswagen. I felt that they were thorough, met my needs and went above my expectations. More

by hollykapp82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad our team at Dirito Brothers Walnut Creek Volkswagen met your expectations. We appreciate your feedback and wish you well.

February 06, 2025

Dealership Rating
Employee Rating

Sean was very helpful and set me at ease about what needed to be done. I was able to pick up my car same day and am mostly satisfied with the work. More

by doug.asbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with Dirito Brothers Walnut Creek Volkswagen. I'm glad that our Service Team was helpful and able to address your needs promptly.

February 04, 2025

Dealership Rating
Employee Rating

The Staff was knowledgeable and friendly, I was advised on every aspect of the service being provided regarding my vehicle. More

by gregorybivens1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Shannon Sousa, Marina Felix , Stars for the staff that I interacted with.

Feb 06, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback. It's great to hear that our team provided you with a thorough and friendly service experience. All the best from everyone at Dirito Brothers Walnut Creek Volkswagen!

February 03, 2025

Dealership Rating
Employee Rating

wonderful pleasant to deal with as always, knowledgeable getting me what i needed on my vehicle. deeply appreciate it. thanks Sean More

by MA-001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Benitez

Feb 06, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Glad to hear our team provided what you needed for your vehicle. We deeply appreciate the kind words and your support of Dirito Brothers Walnut Creek Volkswagen.

February 01, 2025

Dealership Rating
Employee Rating

Sean is always helpful when I bring in my car. Let's me know what needs to be done and is great! More

by mikehawth
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback. It's great to hear that our team continues to assist you well at Dirito Brothers Walnut Creek Volkswagen.

January 31, 2025

Dealership Rating
Employee Rating

Great Service, appreciated not being "up-sold" when just getting a recall taken care of. More

by pauljbold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Feb 02, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for choosing Dirito Brothers Walnut Creek Volkswagen. We're glad to hear you were satisfied with the recall service. Wishing you safe travels.

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