Sean Thomas
Sean Thomas at Dirito Brothers Walnut Creek Volkswagen

Sean Thomas | Page 31

Service Manager

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

Contact Me
4.9
757 Reviews

Hi, I'm Sean, Service Manager @ Dirito Brothers Volkswagen. I've spent over 20 years in Volkswagen service. My goal is to make every visit easy, transparent, and stress-free. If there's ever anything I can do to improve your experience, please don't hesitate to reach out.

Industry Experience

21 yrs, 10 mos

4.9

757 Reviews

Write a Review

757 Reviews of Sean Thomas

October 10, 2024

Dealership Rating
Employee Rating

I was treated well and have no complaints. The dealership was very clean and very professional. More

by DANBURNS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your review. We're pleased to hear about your experience at Dirito Brothers Walnut Creek Volkswagen. Wishing you all the best with your vehicle travels from here on out!

October 07, 2024

Dealership Rating
Employee Rating

First time taking in VW for service & was met with professionalism. Marina was very warm & friendly & explained everything in great detail. She texted me updates & always kept me in the loop. More

by LVMARC4EVR97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Oct 11, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with Dirito Brothers Walnut Creek Volkswagen. It's great that our team made sure you were informed throughout the service of your VW. Feel free to reach out if there's anything else we can do for you.

October 05, 2024

Dealership Rating
Employee Rating

Marina was great. Service was great! Thank you! Always great service at Dirito Brothers. Will always get our cars from you. More

by LIZNpincA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Oct 11, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We truly appreciate your kind words and ongoing support of Dirito Brothers Walnut Creek Volkswagen. Thank you for choosing us for your car purchases.

October 04, 2024

Dealership Rating
Employee Rating

Everyone was super helpful - from the first call, through drop off, the actual work, and pick up. Communication was done through text (fantastic!), and Bubbles was detailed when I picked her up. Thanks for More

by msj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the kind review of your experience with Dirito Brothers Walnut Creek Volkswagen. We appreciate you sharing these details. Take care!

October 04, 2024

Dealership Rating
Employee Rating

Sean Thomas is awesome every time we need help with Dorito! Fast and so easy to work with. More

by maria.wentworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for appreciating our team’s efforts at Dirito Brothers Walnut Creek Volkswagen. We're glad the process was quick and smooth for you.

September 30, 2024

Dealership Rating
Employee Rating

Excellent, fast and prompt service. This time the team was able to schedule the 20UF recall quickly and complete it in one morning. Very happy with how they have kept my 2016 GTI runnin More

by DKATSIS70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Dirito Brothers Walnut Creek Volkswagen is glad to hear you've been pleased with the 20UF recall service on your GTI. It's always a pleasure ensuring your vehicle runs smoothly for many years and miles. Wish you continued great driving experiences!

September 29, 2024

Dealership Rating
Employee Rating

For over twenty years I have used Dirito Brothers for my Jetta and Passat. Always friendly, thorough and educational. Never a team trying to sell my car for a new model. Professional and I trust the workers More

by sandykrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert

Oct 11, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Glad to hear you've had a positive experience with Dirito Brothers Walnut Creek Volkswagen. We appreciate your long-term trust in our team. Have a wonderful day!

September 29, 2024

Dealership Rating
Employee Rating

Sean Thomas was great in listening to my points about the car and tried his best to expedite the process More

by SANTOSH.KADKOL
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Oct 11, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Glad to hear you had a good experience with our team at Dirito Brothers Walnut Creek Volkswagen. Wishing you safe travels in your new car.

September 21, 2024

Dealership Rating
Employee Rating

Great customer service in both sales and service! I am satisfied with all services rendered More

by C.SLATON95
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix , AB

Sep 23, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your satisfaction with the sales and service at Dirito Brothers Walnut Creek Volkswagen. Your business is appreciated.

September 21, 2024

Dealership Rating
Employee Rating

Fast diagnosis and quick turnaround what's the maintenance of my vehicle for repairs and recall More

by wtm707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert

Sep 23, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Dirito Brothers Walnut Creek Volkswagen appreciates your feedback and is glad to hear you're satisfied with our maintenance service. Have a great day!

...
31
...

Dealership Inventory (190 Vehicles)

new 2026 Volkswagen Tiguan car, priced at $41,408
2026 Volkswagen Tiguan
new
Sandstone w/ Deep Black Roof exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Tiguan car, priced at $33,072
2026 Volkswagen Tiguan
new
platinum gray metallic exterior
Automatic
Front-wheel Drive
new 2026 Volkswagen Jetta car, priced at $25,720
2026 Volkswagen Jetta
new
Pyrite Silver Metallic exterior
Automatic
Front-wheel Drive
new 2026 Volkswagen Golf GTI car, priced at $42,949
2026 Volkswagen Golf GTI
new
Alpine Silver Metallic exterior
Automatic
Front-wheel Drive
new 2026 Volkswagen Taos car, priced at $34,290
2026 Volkswagen Taos
new
Monterey Blue Pearl exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Jetta car, priced at $25,651
2026 Volkswagen Jetta
new
Pure White exterior
Automatic
Front-wheel Drive