Sean Thomas | Page 30
Service Manager
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
Hi, I'm Sean, Service Manager @ Dirito Brothers Volkswagen. I've spent over 20 years in Volkswagen service. My goal is to make every visit easy, transparent, and stress-free. If there's ever anything I can do to improve your experience, please don't hesitate to reach out.
Read moreIndustry Experience
21 yrs, 10 mos
757 Reviews
Write a Review757 Reviews of Sean Thomas
October 19, 2024
I brought my car to Service because the light came on tell me that my Front assist breaks not available so I need to find out what that was all about. I also wanted to have my Brakes checked because They tell me that my Front assist breaks not available so I need to find out what that was all about. I also wanted to have my Brakes checked because They have been a strange noise when I Apply brakes so I want to find out if they were going. As far as I can tell, they were never checked they were no mention of them in the final report that they gave me, and there was nothing mentioned about the brakes and there was nothing in their system when I asked them see if they’ve been checked and they had nothing in there. At that point, I was told by the supervisor the service supervisor was in my account, but he would call me the next day and find out anything you could find out he never called. More
Other Employees Tagged: John Benitez, Kevin Hubert
October 17, 2024
I really appreciate the attention I get at Dirito, especially from Sean Thomas in Service. This is someone who seeks solutions, is highly responsive, and actually LOVES Volkswagens, which makes a big especially from Sean Thomas in Service. This is someone who seeks solutions, is highly responsive, and actually LOVES Volkswagens, which makes a big difference! He also takes time to ask how things are going, what I like about the car, what I'm thinking about my next purchase (likely an ID Buzz), and how Dirito is doing on the wider dealership. Sean just really cares. More
Other Employees Tagged: Andres Garcia
October 14, 2024
Kevin was very helpful and informative on my latest visit for an injection pump recall. He kept up-to-date throughout the process as I waited locally for the repair. for an injection pump recall. He kept up-to-date throughout the process as I waited locally for the repair. More
Other Employees Tagged: Kevin Hubert, Marina Felix
October 12, 2024
Excellent service. Advisor Sean very helpful. This dealership is trustworthy. I have purchased over the years approximately eight cars from them. Always good service. Advisor Sean very helpful. This dealership is trustworthy. I have purchased over the years approximately eight cars from them. Always good service. More
October 11, 2024
Always top Notch Service at The Dirito Brothers ! They are Legendary ! The STAFF IS AMAZING ! James T here ! They are Legendary ! The STAFF IS AMAZING ! James T here ! More
Other Employees Tagged: Kevin Hubert, Marina Felix
October 10, 2024
They are great. Very good customer service and they communicate with their customers very well. Very good customer service and they communicate with their customers very well. More
Other Employees Tagged: Kevin Hubert, Marina Felix
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