Sean Thomas | Page 42

Fast appointments and service. No complaints from me. Plan to do scheduled maintenance here when the time comes. No complaints from me. Plan to do scheduled maintenance here when the time comes. More

by ERIC.LENHART Verified Customer Verified Customer

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Shaun was terrific as were the mechanics, very satisfied with the service that i received! with the service that i received! More

by LARRY J. Verified Customer Verified Customer

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Sean had great costumer service approach when servicing and attending me as a costumer. That’s it and attending me as a costumer. That’s it More

by JCOLON22 Verified Customer Verified Customer

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They didnt perform all on the recommended service. I have a defective moonroof but they didnt even open it to check or recommend a fix. I have a detached splash guard that they didnt even notice. Rece I have a defective moonroof but they didnt even open it to check or recommend a fix. I have a detached splash guard that they didnt even notice. Receipt says attached checklist but nothing is attached. Not worth the price and the annoying sales pitch. I called management and did not even get a reply. Amazing service? More

by ronaldvictoriano Verified Customer Verified Customer

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Sean went above and beyond to ensure that my experience was perfect! Thank you for making this a great experience! was perfect! Thank you for making this a great experience! More

by tom.kodet Verified Customer Verified Customer

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Sean was very pleasant, helpful and knowledgeable. He answered all my questions. Made me feel confident with the service on my vehicle He answered all my questions. Made me feel confident with the service on my vehicle More

by cfincken62 Verified Customer Verified Customer

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Sean at VW Walnut Creek was a very professional, friendly, and courteous representative. My automotive repair needs were satisfied in a timely manner ahead of schedule which I am very thankful for. friendly, and courteous representative. My automotive repair needs were satisfied in a timely manner ahead of schedule which I am very thankful for. More

by daleytoudic Verified Customer Verified Customer

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I like going to Dirito Brothers. They take good care of my car and they are nice people. They take good care of my car and they are nice people. More

by JeffT Verified Customer Verified Customer

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service was quick and efficient. Text messaging was quick in response and I appreciated that Text messaging was quick in response and I appreciated that More

by IKEDA Verified Customer Verified Customer

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Disappointing that the cost of diagnosis was as much as the repair. It would have made more sense to just replace the parts without diagnosis for $700 rather than pay $1400 for an oil change, diagnosis and the repair. It would have made more sense to just replace the parts without diagnosis for $700 rather than pay $1400 for an oil change, diagnosis and parts. Then, parts were in but no one calls to schedule an appointment. Had to call myself. George reached out to ask about the initial service experience and explained my disappointment due to above. He said he would talk to management and advise if an adjustment could be made. Never heard back from him. Bought to many cars from Dirito to be treated like that. More

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