Sean Thomas | Page 5
Service Manager
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
Hi, I'm Sean, Service Manager @ Dirito Brothers Volkswagen. I've spent over 20 years in Volkswagen service. My goal is to make every visit easy, transparent, and stress-free. If there's ever anything I can do to improve your experience, please don't hesitate to reach out.
Read moreIndustry Experience
21 yrs, 10 mos
757 Reviews
Write a Review757 Reviews of Sean Thomas
January 20, 2026
This is the finest dealership I've done business with. Great job always. Very good work. Great job always. Very good work. More
Other Employees Tagged: Kevin Hubert, Marina Felix
January 19, 2026
Everything was great. No complaints at all repairs done quickly- kept in the loop the whole way No complaints at all repairs done quickly- kept in the loop the whole way More
Other Employees Tagged: Kevin Hubert, Marina Felix
January 15, 2026
Dirito service was its usual excellent standard. Had all 4 tires replaced. Car was ready next day, Had all 4 tires replaced. Car was ready next day, More
Other Employees Tagged: Kevin Hubert, Shannon Sousa, Marina Felix
January 12, 2026
Seems like a well run dealership generally. For service I have worked with a particularly good service advisor and it’s the best dealership experience I’ve had. For service I have worked with a particularly good service advisor and it’s the best dealership experience I’ve had. More
Other Employees Tagged: Shannon Sousa
January 11, 2026
I have purchased three cars from Dorito Brothers Volkswagen in the last five or six years. The sales team is always helpful. The operations and financing management is also very helpful. Service acc Volkswagen in the last five or six years. The sales team is always helpful. The operations and financing management is also very helpful. Service access and customer service there has been fantastic particularly with Kevin and also Seab. As far as a car dealership goes, I feel competent that they have my interest at heart as well as their own, which is a good balance. Unfortunately, the current car I own a Volkswagen Jetta 2024 SE is having significant transmission problems. I don't blame this on the dealership at all. It's really just a Volkswagen corporate problem so I don't hold that against Dorito Brothers They have been very helpful. And trying to troubleshoot the issues, but I've been unable to do so after five months of attempts to fix it and three sessions in the shop. More
Other Employees Tagged: Kevin Hubert
January 09, 2026
They did great and prompt service and it was in affordable price. No hassle during service. affordable price. No hassle during service. More
Other Employees Tagged: Kevin Hubert, Marina Felix
December 28, 2025
I have always had a positive experience with the people in the service department and have no complaints. The ONLY negative thing I have to say is in regards to the woman who answers the phone and works t in the service department and have no complaints. The ONLY negative thing I have to say is in regards to the woman who answers the phone and works the desk where you pick up your keys and paperwork at the very end. Her customer service skills are very poor and she is extremely cold on the phone. It is incredibly off-putting and unprofessional. More
Other Employees Tagged: Shannon Sousa, friendemic friendemic
December 27, 2025
Thank you! The service, sales and finance department worked seamlessly to create a great experience. The service, sales and finance department worked seamlessly to create a great experience. More
Other Employees Tagged: John Benitez, Marina Felix, Erin Scordelis Scripillit
December 24, 2025
Dropped my car due to an emergency Prompt and courteous service. Thank you team. Much appreciated. courteous service. Thank you team. Much appreciated. More
Other Employees Tagged: Kevin Hubert, Marina Felix

