Sean Thomas
Sean Thomas at Dirito Brothers Walnut Creek Volkswagen

Sean Thomas | Page 5

Service Manager

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

Contact Me
4.9
758 Reviews

Hi, I'm Sean, Service Manager @ Dirito Brothers Volkswagen. I've spent over 20 years in Volkswagen service. My goal is to make every visit easy, transparent, and stress-free. If there's ever anything I can do to improve your experience, please don't hesitate to reach out.

Industry Experience

21 yrs, 10 mos

4.9

758 Reviews

Write a Review

758 Reviews of Sean Thomas

January 22, 2026

Dealership Rating
Employee Rating

Came in for an oil change/routine maintenance on my GTI. Sean got me all squared away with what I needed done and everything went smoothly. Everything was great with the car when I got it back. I will defin More

by SPUDBOY1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2026

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate you choosing Dirito Brothers Walnut Creek Volkswagen for your GTI's maintenance. Our team is glad to hear everything went smoothly. Looking forward to assisting you again in the future.

January 20, 2026

Dealership Rating
Employee Rating

This is the finest dealership I've done business with. Great job always. Very good work. More

by eric.throne.csr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Jan 20, 2026

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind words and are glad you had a positive experience with Dirito Brothers Walnut Creek Volkswagen. Thank you for choosing us for your automotive needs.

January 19, 2026

Dealership Rating
Employee Rating

Everything was great. No complaints at all repairs done quickly- kept in the loop the whole way More

by sonnypeek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Jan 20, 2026

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback about our repair service. Keeping you informed is important to our team at Dirito Brothers Walnut Creek Volkswagen. Thank you for choosing us.

January 15, 2026

Dealership Rating
Employee Rating

Dirito service was its usual excellent standard. Had all 4 tires replaced. Car was ready next day, More

by TMULIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recognizing our service quality. We appreciate you choosing Dirito Brothers Walnut Creek Volkswagen for your tire replacement. We're here whenever you need us.

January 12, 2026

Dealership Rating
Employee Rating

Seems like a well run dealership generally. For service I have worked with a particularly good service advisor and it’s the best dealership experience I’ve had. More

by Cw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Sousa

Jan 13, 2026

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate you recognizing the efforts of our service team. Thank you for sharing your positive experience with Dirito Brothers Walnut Creek Volkswagen. Your feedback means a lot to us.

January 11, 2026

Dealership Rating
Employee Rating

I have purchased three cars from Dorito Brothers Volkswagen in the last five or six years. The sales team is always helpful. The operations and financing management is also very helpful. Service acc More

by BBRITZ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert

Jan 11, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your continued trust in Dirito Brothers Walnut Creek Volkswagen. We appreciate your understanding regarding the vehicle issues and are committed to assisting you as much as possible. Please feel free to reach out if you need further support.

January 09, 2026

Dealership Rating
Employee Rating

They did great and prompt service and it was in affordable price. No hassle during service. More

by JSLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Jan 09, 2026

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind words about our prompt and affordable service. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen. We're glad the experience was smooth for you.

January 02, 2026

Dealership Rating
Employee Rating

Sean is always very helpful and professional. Making an appt was easy too. Thank you More

by del.barcosf
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2026

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind words about our team at Dirito Brothers Walnut Creek Volkswagen. It's good to know that scheduling was easy and our support met your expectations. Thank you for sharing your experience.

December 28, 2025

Dealership Rating
Employee Rating

I have always had a positive experience with the people in the service department and have no complaints. The ONLY negative thing I have to say is in regards to the woman who answers the phone and works t More

by ANNEODREYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with us. We appreciate your positive comments about our Service Department and will review your feedback regarding the front desk to improve. Your input helps us at Dirito Brothers Walnut Creek Volkswagen provide better service.

December 27, 2025

Dealership Rating
Employee Rating

Thank you! The service, sales and finance department worked seamlessly to create a great experience. More

by amy.elizabeth527
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your recognition of our team's effort at Dirito Brothers Walnut Creek Volkswagen. It means a lot to us. Thank you for choosing us.

...
5
...

Dealership Inventory (192 Vehicles)

new 2026 Volkswagen Jetta GLI car, priced at $37,366
2026 Volkswagen Jetta GLI
new
Pure White w/Deep Black Roof exterior
Automatic
Front-wheel Drive
new 2026 Volkswagen Golf R car, priced at $52,419
2026 Volkswagen Golf R
new
lapiz blue metallic exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Jetta car, priced at $25,651
2026 Volkswagen Jetta
new
Pure White exterior
Automatic
Front-wheel Drive
new 2026 Volkswagen Taos car, priced at $28,356
2026 Volkswagen Taos
new
Pure White exterior
Automatic
Front-wheel Drive
new 2026 Volkswagen Taos car, priced at $34,290
2026 Volkswagen Taos
new
Monterey Blue Pearl exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Atlas car, priced at $51,598
2026 Volkswagen Atlas
new
Opal White Pearl exterior
Automatic
All-wheel Drive