Sean Thomas
Sean Thomas at Dirito Brothers Walnut Creek Volkswagen

Sean Thomas | Page 6

Service Manager

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

Contact Me
4.9
758 Reviews

Hi, I'm Sean, Service Manager @ Dirito Brothers Volkswagen. I've spent over 20 years in Volkswagen service. My goal is to make every visit easy, transparent, and stress-free. If there's ever anything I can do to improve your experience, please don't hesitate to reach out.

Industry Experience

21 yrs, 10 mos

4.9

758 Reviews

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758 Reviews of Sean Thomas

December 24, 2025

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Employee Rating

Dropped my car due to an emergency Prompt and courteous service. Thank you team. Much appreciated. More

by Fkhan
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Dec 25, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words. We're glad our team could assist you promptly during your emergency. We appreciate your trust in Dirito Brothers Walnut Creek Volkswagen.

December 17, 2025

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I have decided to continue with Dirito Brothers, as their services are both hassle-free and highly convenient. More

by TAYO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 18, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your continued trust in Dirito Brothers Walnut Creek Volkswagen. Our team strives to provide convenient and seamless service. Thank you for sharing your experience.

December 17, 2025

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Employee Rating

Sean is great at communicating status and explaining what is going on. Everyone at the dealership is a delight to work with. More

by allan.miller
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Dec 18, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Our team at Dirito Brothers Walnut Creek Volkswagen appreciates your kind words about the communication and service. We’re glad you had a positive experience with us. Thank you for sharing your thoughts.

December 14, 2025

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Sean was lovely and helpful! Very efficient care & service. I appreciate all the help your team provided More

by CARLYBITTNER
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Marina Felix

Dec 14, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind words and are glad our team could assist you efficiently. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

December 13, 2025

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Great Service and attention to customers. Kept me informed at all times on the status of my car. More

by masr291270
Service Price Transparency
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Recommend Dealer
Yes
Dec 14, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback about our service and communication. Our team at Dirito Brothers Walnut Creek Volkswagen values keeping customers informed throughout the process. Thank you for choosing us.

December 10, 2025

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The dealership has always been a friendly environment and that was the case again this time More

by CWILLYF15
Service Price Transparency
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Recommend Dealer
Yes
Dec 11, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate you recognizing the friendly atmosphere at Dirito Brothers Walnut Creek Volkswagen. Thank you for your continued trust in us.

December 10, 2025

Dealership Rating
Employee Rating

Sean is always kind and efficient and makes sure everything is taken care of. He lets me know if things need to be taken care of in the future. I also appreciate the man who brought my car out to me More

by ALLIEWHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback about our team's service at Dirito Brothers Walnut Creek Volkswagen. It's great to hear your experience was smooth and helpful. Thank you for sharing.

December 09, 2025

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Employee Rating

Honest and trustworthy team that is always happy to help address any questions or concerns I have ever had about my VWs. More

by chriskostal
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 10, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your trust in our team at Dirito Brothers Walnut Creek Volkswagen. It's good to know we're meeting your expectations. Thank you for sharing your experience.

December 09, 2025

Dealership Rating
Employee Rating

Amazon from beginning to end keeping me informed about what needed to be done how long getting updates always helps to know they are working on the car. Thanks you again for everything service 5 stars More

by Jetta Man
Service Price Transparency
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Recommend Dealer
Yes
Dec 09, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your positive feedback on your service experience at Dirito Brothers Walnut Creek Volkswagen. Keeping you informed is important to our team. Thank you for choosing us.

December 07, 2025

Dealership Rating
Employee Rating

I must say, the drop off and pickup were seamless. The service reps were extraordinarily helpful. I loved the ability to stay in touch via text. More

by DAVID@MEHARGS.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Dec 08, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback on our drop off and pickup process. It's good to know our team’s communication via text made things convenient. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

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