Sean Thomas | Page 4
Service Advisor
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
Industry Experience
21 yrs, 7 mos
743 Reviews
Write a Review743 Reviews of Sean Thomas
January 11, 2026
I have purchased three cars from Dorito Brothers Volkswagen in the last five or six years. The sales team is always helpful. The operations and financing management is also very helpful. Service acc Volkswagen in the last five or six years. The sales team is always helpful. The operations and financing management is also very helpful. Service access and customer service there has been fantastic particularly with Kevin and also Seab. As far as a car dealership goes, I feel competent that they have my interest at heart as well as their own, which is a good balance. Unfortunately, the current car I own a Volkswagen Jetta 2024 SE is having significant transmission problems. I don't blame this on the dealership at all. It's really just a Volkswagen corporate problem so I don't hold that against Dorito Brothers They have been very helpful. And trying to troubleshoot the issues, but I've been unable to do so after five months of attempts to fix it and three sessions in the shop. More
Other Employees Tagged: Kevin Hubert
January 09, 2026
They did great and prompt service and it was in affordable price. No hassle during service. affordable price. No hassle during service. More
Other Employees Tagged: Kevin Hubert, Marina Felix
December 28, 2025
I have always had a positive experience with the people in the service department and have no complaints. The ONLY negative thing I have to say is in regards to the woman who answers the phone and works t in the service department and have no complaints. The ONLY negative thing I have to say is in regards to the woman who answers the phone and works the desk where you pick up your keys and paperwork at the very end. Her customer service skills are very poor and she is extremely cold on the phone. It is incredibly off-putting and unprofessional. More
Other Employees Tagged: Shannon Sousa, friendemic friendemic
December 27, 2025
Thank you! The service, sales and finance department worked seamlessly to create a great experience. The service, sales and finance department worked seamlessly to create a great experience. More
Other Employees Tagged: John Benitez, Marina Felix, Erin Scordelis Scripillit
December 24, 2025
Dropped my car due to an emergency Prompt and courteous service. Thank you team. Much appreciated. courteous service. Thank you team. Much appreciated. More
Other Employees Tagged: Kevin Hubert, Marina Felix
December 17, 2025
Sean is great at communicating status and explaining what is going on. Everyone at the dealership is a delight to work with. is going on. Everyone at the dealership is a delight to work with. More
Other Employees Tagged: Kevin Hubert, Marina Felix
December 14, 2025
Sean was lovely and helpful! Very efficient care & service. I appreciate all the help your team provided Very efficient care & service. I appreciate all the help your team provided More
Other Employees Tagged: Marina Felix

