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Sean Thomas
Sean Thomas | Page 58
Service Manager
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
757 Reviews
Hi, I'm Sean, Service Manager @ Dirito Brothers Volkswagen. I've spent over 20 years in Volkswagen service. My goal is to make every visit easy, transparent, and stress-free. If there's ever anything I can do to improve your experience, please don't hesitate to reach out.
Read moreIndustry Experience
21 yrs, 10 mos
757 Reviews
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757 Reviews of Sean Thomas
Verified Customer
June 12, 2023
Customer service was outstanding, Marina Felix was so professional with following all the step of the way. professional with following all the step of the way. More
by EDFRANCO67
Other Employees Tagged: Kevin Hubert, Marina Felix , Tim Luong
June 10, 2023
We are Very HAPPY that Dirito Bros. Walnut Creek FIXED Our CAR! The HUGE Problem that happened to our car, and the ROTTEN Treatment that we received from VOLKSWAGEN OAKLAND...where we Walnut Creek FIXED Our CAR! The HUGE Problem that happened to our car, and the ROTTEN Treatment that we received from VOLKSWAGEN OAKLAND...where we purchased the 2017 GOLF right out of the show-room...is something that we never expected and it's almost hard to believe...but 'we lived it'. More
by justice4pedieperez
Other Employees Tagged: Kevin Hubert, Marina Felix , Tim Luong, Marina Felix and also the General Manager who spoke to us as we left...I do not remember his name. I still haven't got an opportunity to TRY to have our $260.00 refunded to us by VW Oakland.
June 09, 2023
We received a call to make an appointment right away. When we arrived to drop off the car they were expecting us. Sean took care of us. Excellent service When we arrived to drop off the car they were expecting us. Sean took care of us. Excellent service More
by ELOSO63
Other Employees Tagged: Lady in the front desk in the evening
June 07, 2023
Sean was friendly, clear, helpful, and kind -- everything, including finish time, went smoothly. We are longtime Dirito customers and only continue because it goes so well. We still miss the car w everything, including finish time, went smoothly. We are longtime Dirito customers and only continue because it goes so well. We still miss the car wash though! More
by amypitt830
June 07, 2023
This is my second time dealing with Sean. He takes the time to explain in detail if needed any service issues that are required or may be needed. He kept me updated about how the servicing He takes the time to explain in detail if needed any service issues that are required or may be needed. He kept me updated about how the servicing was proceeding. More
by R2REDFERN
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