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Sean Thomas
Sean Thomas at Dirito Brothers Walnut Creek Volkswagen

Sean Thomas | Page 59

Service Manager

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

Contact Me
4.9
757 Reviews

Hi, I'm Sean, Service Manager @ Dirito Brothers Volkswagen. I've spent over 20 years in Volkswagen service. My goal is to make every visit easy, transparent, and stress-free. If there's ever anything I can do to improve your experience, please don't hesitate to reach out.

Industry Experience

21 yrs, 10 mos

4.9

757 Reviews

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757 Reviews of Sean Thomas

May 27, 2023

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Employee Rating

Excellent service in terms of communication, knowledge and just overall experience. Sean was extremely helpful and I would highly recommend this dealer More

by PMODERN
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Recommend Dealer
Yes
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May 28, 2023

Dirito Brothers Walnut Creek Volkswagen responded

We are glad to read that our team here at Dirito Brothers Walnut Creek Volkswagen provided an excellent experience, and you were pleased with their knowledge and communication. Thank you for your perfect review, and recommendation of our dealership.

May 26, 2023

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Handled my issues quickly and professionally. Listened and made sure all my concerns were resolved. Thank you again :) More

by kellyheather2016
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Recommend Dealer
Yes
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May 27, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the great rating and review. We are happy to see our Service Team at Dirito Brothers Walnut Creek Volkswagen was very professional while listening to your concerns and resolving your issues. We thank you for your business.

May 24, 2023

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Friendy service . No hard push.Highly recommend. But I will wish to have a free car wash lol. More

by ONCITYCE
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix , Tim Luong, Nanika

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May 25, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the glowing review. Our team here at Dirito Brothers Walnut Creek Volkswagen is proud to read that you had a friendly and great experience with us. Please feel free to contact us again if we can do anything else to assist you.

May 24, 2023

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Although my Atlas air conditioning system is still a mystery as it is not known where the leak originated, service was considerably efficient- letting me know timeline and worked with my work schedule a More

by LLROMBO1
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Recommend Dealer
Yes
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May 25, 2023

Dirito Brothers Walnut Creek Volkswagen responded

We're glad you found our Service Department to be so supportive during your visit here at Dirito Brothers Walnut Creek Volkswagen. Our Service Team strives to deliver an excellent experience, and we're glad you found this to be the case during your visit. If you have further automotive needs or questions, please reach out.

May 21, 2023

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Employee Rating

Sean was very helpful and communicative. I would highly recommend Dirito Brothers in Walnut Creek. More

by SKEPDEV
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix , Tim Luong

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May 22, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to leave us a 5-star review. It brings us joy knowing that our team was helpful and communicative during your visit. We greatly appreciate the recommendation. Should you need any further assistance, please do not hesitate to reach out to us at Dirito Brothers Walnut Creek Volkswagen. Take care.

May 21, 2023

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Sean at dirito brothers is fantastic. Responsive and clear, always goes the extra mile to be helpful. I drive out of my way to be serviced by dirito. More

by DSTEUER
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Recommend Dealer
Yes
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May 22, 2023

Dirito Brothers Walnut Creek Volkswagen responded

We are excited to read that our Service Team was responsive and helpful ensuring you had a great experience. Thank you for your positive review and for trusting us with all of your automotive needs. We are here if you need any further assistance here at Dirito Brothers Walnut Creek Volkswagen.

May 20, 2023

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Always great service. Nice work Walnut Creek vw. I look forward to my next service. More

by LARRY777777
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Recommend Dealer
Yes
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May 20, 2023

Dirito Brothers Walnut Creek Volkswagen responded

We are glad you enjoyed a great experience working with our Service Team at Dirito Brothers Walnut Creek Volkswagen. Thank you for your positive review and for trusting us with all of your automotive needs. We are here if you need any further assistance.

May 19, 2023

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Always great service, done by time stated, nice service administrators, great coffee for free. Have stayed open late for service drop off for me. More

by CHARLESROECKEN
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert

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May 19, 2023

Dirito Brothers Walnut Creek Volkswagen responded

We take our reviews to heart and are delighted to learn about your 5-star visit with our Service Department. Please let us know if you have any additional questions about the service on your vehicle and thank you again for choosing Dirito Brothers Walnut Creek Volkswagen.

May 18, 2023

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Everything was great. The staff was super helpful and attentive. I definitely recommend this dealership. More

by 5.ROUZBEH
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Recommend Dealer
Yes
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May 19, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Hello and thank you so much for sharing your positive review about our team at Dirito Brothers Walnut Creek Volkswagen. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day.

May 15, 2023

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Employee Rating

Sean was great to work with and provided good service. He communicated, early, accurately and often. Thank you. More

by toddcmercer
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Workmanship
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Recommend Dealer
Yes
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May 15, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Hello and thank you for your highly-rated review. We strive to deliver a great experience to all of our valued customers, and we're happy to see that your visit here at Dirito Brothers Walnut Creek Volkswagen was excellent.

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