Sean Thomas | Page 60

Dirito Brothers Walnut Creek Volkswagen responded

Hello. Your high rating and review are greatly appreciated. We are grateful for you leaving us a five-star review. We know the importance of having an excellent experience when servicing your vehicle, thanks for choosing Dirito Brothers Walnut Creek Volkswagen to help.

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we are honored that you left us a five-star review. It is satisfying to know that our Service Team was able to assist you with your vehicle in a timely manner and that you enjoyed your experience at Dirito Brothers Walnut Creek Volkswagen. You can always count on us for your automotive needs.

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your feedback in your 5-star review! We at Dirito Brothers Walnut Creek Volkswagen greatly appreciate it. We are pleased to have been able to assist you when you had to have the entire gas tank replaced. We're glad to see that your warranty covered all the necessary repairs, the rental car, and even the gas. It's wonderful to know that our Service Team provided great assistance and displayed professionalism throughout the process. We acknowledge and appreciate your kind words. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to let us know. We look forward to serving you again with the same level of helpfulness and professionalism!

Dirito Brothers Walnut Creek Volkswagen responded

Dave, Thank you for sharing your review with us at Dirito Brothers Walnut Creek Volkswagen. We are glad you enjoyed the level of communication you received from our team. If you would like to discuss the timeliness of your service experience, please feel free to contact me. Best regards, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

Dirito Brothers Walnut Creek Volkswagen responded

Our team here at Dirito Brothers Walnut Creek Volkswagen is proud to read that you had a quick and courteous experience with us, Kong! Please feel free to reach out if we can do anything else to assist you.

Dirito Brothers Walnut Creek Volkswagen responded

Our Sales Team at Dirito Brothers Walnut Creek Volkswagen appreciates you taking the time to leave us this wonderful review. We are ecstatic to know that you had such a pleasant experience with us. We thank you for your recommendation.

Dirito Brothers Walnut Creek Volkswagen responded

We are glad you enjoyed a great experience working with our Sales Team at Dirito Brothers Walnut Creek Volkswagen. Thank you for your positive review and for trusting us with all of your purchasing needs. We are here if you need any further assistance.

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the 5-star review. We’re happy to know that you always have a nice and friendly experience with our Service Department. We greatly appreciate you as a loyal customer and we hope you continue to choose us here at Dirito Brothers Walnut Creek Volkswagen. Take care.

Dirito Brothers Walnut Creek Volkswagen responded

Its great to know that our Service Team provided you with an enjoyable experience and that they took great care of you. We here at Dirito Brothers Walnut Creek Volkswagen are glad you enjoyed the text message and thank you for your kind review. If there is anything else that we can do for you do not hesitate to contact us.

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for your five-star review. We are glad we could make your experience something to remember. Our Service Team here at Dirito Brothers Walnut Creek Volkswagen is here for you when you need us.