Sean Thomas | Page 71
Service Manager
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
Hi, I'm Sean, Service Manager @ Dirito Brothers Volkswagen. I've spent over 20 years in Volkswagen service. My goal is to make every visit easy, transparent, and stress-free. If there's ever anything I can do to improve your experience, please don't hesitate to reach out.
Read moreIndustry Experience
21 yrs, 10 mos
757 Reviews
Write a Review757 Reviews of Sean Thomas
June 02, 2022
Service was excellent. I called on a Friday evening with a front headlight out: Sean was able to fit me in at 7am Saturday -- met me there and had the service completed w I called on a Friday evening with a front headlight out: Sean was able to fit me in at 7am Saturday -- met me there and had the service completed within one hour. Excellent service, great price, and really friendly and professional. Thank you Sean! More
May 21, 2022
Great service! Convenient, well organized and they communicate very well every step of the way. Convenient, well organized and they communicate very well every step of the way. More
Other Employees Tagged: Sterling Daniels
May 17, 2022
Great service dept. Sean was very helpful. Not rushed, and very mindful of my time and expense. Overall, an excellent experience. Kevin was also great, and jumped in Sean was very helpful. Not rushed, and very mindful of my time and expense. Overall, an excellent experience. Kevin was also great, and jumped in to help when Sean was tied up. A well greased Service team! More
Other Employees Tagged: Kevin Hubert
May 17, 2022
Smooth visit to the dealer for tires and service. They were ready for me, they finished on time (and contacted me). There was a bit of confusion over some sale and promotion dates; another dealer mi They were ready for me, they finished on time (and contacted me). There was a bit of confusion over some sale and promotion dates; another dealer might have made it a hassle, but not Dirito Brothers. I was happy to have bought my car there. The happiness with my choice builds with each additional visit. More
Other Employees Tagged: The person who stocks the coffee in the waiting room.
May 04, 2022
The guys behind the counter were rude and unprofessional. They seemed mad I interrupted them while they were eating cupcakes. But the guy behind the desk was great. The stars are all for him not clowns behin They seemed mad I interrupted them while they were eating cupcakes. But the guy behind the desk was great. The stars are all for him not clowns behind the counter. More
May 04, 2022
I was very happy with my service appointment. Everything was on time, and handled with professionalism and courtesy, especially Sean. Would recommend Dirito Bros to anyone driving a Volkswagen. Everything was on time, and handled with professionalism and courtesy, especially Sean. Would recommend Dirito Bros to anyone driving a Volkswagen. More
April 28, 2022
The issue was not addressed at the 20k service, even though I brought it up. And it is on-going following the service work on 4/26. though I brought it up. And it is on-going following the service work on 4/26. More
Other Employees Tagged: Kevin Hubert, Marina Felix , Tim Luong

