Sebastian Alvarez
Sebastian Alvarez at Rye Subaru

Sebastian Alvarez

Service Coordinator

Rye Subaru

1175 Boston Post Road
Rye, NY 10580

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4.9
154 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

154 Reviews

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154 Reviews of Sebastian Alvarez

June 25, 2025

Dealership Rating
Employee Rating

Great service on my 2017 Forester XT. Convenient, fast professional. Accurately suggest what is required. More

by NWPHILIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Mejia, Glenn Bollinger

Jun 25, 2025

Rye Subaru responded

Thanks for sharing about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

June 25, 2025

Dealership Rating
Employee Rating

The soft white rug that I sit on in the driver's seat (instead of car seat covers) had dark grey blackish stains when I got my car back. Maybe have your mechanics have cleaner uniforms for inspections. More

by KARENOT10
Recommend Dealer
No

Other Employees Tagged: Lauren Hirshowitz, Paula Mejia

Jun 28, 2025

Rye Subaru responded

Karen, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Please contact me directly, Eric Pagan, General Manager. (914) 967 6300 or by email eric@ryesubaru.com.

June 17, 2025

Dealership Rating
Employee Rating

Great team answered all y questions Good deal on the car and explained all the available options and programs More

by afsfja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2025

Rye Subaru responded

Thanks for sharing about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

June 13, 2025

Dealership Rating
Employee Rating

Courteous and responsive to customer needs with useful suggestions as to desirable upgrades beyond Customer requests as necessary. More

by SVENDHANSEN4
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 13, 2025

Rye Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 10, 2025

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Great, speedy courteous service. Enjoyed walking around the very nice Rye town center while waiting for the service. More

by FRANKP56
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 10, 2025

Rye Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 09, 2025

Dealership Rating
Employee Rating

Service is courteous, efficient, helpful, and professional. As am elder, I really appreciate the respect & promptness. This is my 2nd Subaru w/Neil. More

by MERYLL333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Mejia, Tamar Thomas , Tamar Thomas

Jun 09, 2025

Rye Subaru responded

Thank you for choosing Rye Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 07, 2025

Dealership Rating
Employee Rating

Courteous and kind. He made every effort to accommodate my need to Have a speedy service in order to get to a doctor appointment. More

by Dolgag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Glenn Bollinger

Jun 07, 2025

Rye Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 04, 2025

Dealership Rating
Employee Rating

Neil Downing was very professional and very friendly. He followed up regularly when car wax on order. And very helpful even after the sale. More

by SBABYAR
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 06, 2025

Rye Subaru responded

Thank you for choosing Rye Subaru. Your feedback and rating mean a lot to us. We're glad to hear that Neal was able to help, and we hope to see you again.

May 28, 2025

Dealership Rating
Employee Rating

Very disappointing, there are some good people who work here but the management needs to be replaced More

by HANZOSAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paula Mejia, Anthony Ciccone

May 28, 2025

Rye Subaru responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Please contact me directly, Louis Rivera, General Manager. (914) 967 6300 or by email Louis@ryesubaru.com.

May 26, 2025

Dealership Rating
Employee Rating

This is the ONLY place I bring my Subaru to for service! They are always professional, courteous, knowledgeable and thorough. Excellent service! More

by LKAUF1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Glenn Bollinger

May 26, 2025

Rye Subaru responded

Thanks for sharing your thoughts about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

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