Sebastian Alvarez | Page 8

All I got to say Subaru is the best dealer ever the stuff work on Rye Subaru Are the best professionals team I will recommend the sorrow to all my family and friends work on Rye Subaru Are the best professionals team I will recommend the sorrow to all my family and friends More

by EDGARBLL Verified Customer Verified Customer

Report | Print

Dependable and reliable as always. Friendly service that delivers time and time again. Thank you! Friendly service that delivers time and time again. Thank you! More

by JLIBERATORE Verified Customer Verified Customer

Report | Print

Everyone was very personable and helpful. My car was done in less time than expected. Excellent service! My car was done in less time than expected. Excellent service! More

by CEEMORE100 Verified Customer Verified Customer

Report | Print

Sebastian couldn't have been nicer. He was extremely pleasant and helpful. My visit was smooth as usual. He was extremely pleasant and helpful. My visit was smooth as usual. More

by KRISPY6666 Verified Customer Verified Customer

Report | Print

First time here. This rating is for both Sebastian & Tamar. Both were very helpful explaining what was being done and gave suggested time frames for future work as op This rating is for both Sebastian & Tamar. Both were very helpful explaining what was being done and gave suggested time frames for future work as opposed to trying to cram it all in on one day. They kept informed of the time frame for that day’s service. I was listening to see how other customers were being treated by the entire staff and I felt they were helpful and not trying to push unnecessary work. I hope this experience is consistent as we move forward. More

by FRANZ_ALVAREZ Verified Customer Verified Customer

Report | Print

This will be the third time I am being asked to review the first appointment I had with Rye Subaru. My first appointment was for oil/tire rotation. I also needed service and an explanation on the cause of the first appointment I had with Rye Subaru. My first appointment was for oil/tire rotation. I also needed service and an explanation on the cause of the RT passenger electric window not seating and closing intermittently. When told service was done and car was ready, I paid bill and walked out to where I was told to find car. In previous dealers, the service adv walks you out for any additional questions. I was once with a dealer in Duchess County who washes the cars after all services were completed. Upon getting in the car, I noticed it did not have a paper floor mat that all dealers have always used. I first noticed the odor of the WD40 used to apparently retrack the electric window. I ran it up and down a few times and it seemed to work as it should. As of this writing, the electric window has been operating as it should. I was disappointed with the over spray left on the door panel. Later that afternoon, as I walked around the car, I was in awe to find several full-size Oil fingerprints at the edge of the hood where one would be to close it. So, it seems this shop is much in a hurry to complete the work requested and not take a few extra minutes to back track and do some necessary touchup cleaning. After seeing this, I am not in any hurry to come back here for service. I have two other dealerships in my area which I can easily get to more quickly. I did not get any feedback from the previous reviews I've completed. Apparently, this type of issue is not on their radar to address. During the purchase process of my Legacy, I had a good feeling about this dealership. Especially because of the area of it serves. My Sales rep was outstanding during the purchase process. I felt the service dept. would be just as good. It wasn't. More

Report | Print

Service on the car was done faster than I expected. I am glad I scheduled an appointment ahead of time and was able to wait at the location. Thanks I am glad I scheduled an appointment ahead of time and was able to wait at the location. Thanks More

by VOCATIONSFACTORY Verified Customer Verified Customer

Report | Print

Great transaction. Ronnie went out of his way to find the car with the right options that I wanted. Ronnie went out of his way to find the car with the right options that I wanted. More

by BUGSY22473 Verified Customer Verified Customer

Report | Print

Seemed to be attentive and concerned About my needs Service writer was very knowledgable About my issues Service writer was very knowledgable About my issues More

by LEMARBOB Verified Customer Verified Customer

Report | Print

Excellent service. Very professional. Rye Subaru service staff solved the problem I had very efficiently. Very professional. Rye Subaru service staff solved the problem I had very efficiently. More

by JACKIECABRERA106 Verified Customer Verified Customer

Report | Print