Sebastian Alvarez
Sebastian Alvarez at Rye Subaru

Sebastian Alvarez | Page 9

Service Coordinator

Rye Subaru

1175 Boston Post Road
Rye, NY 10580

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4.9
191 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

191 Reviews

Write a Review

191 Reviews of Sebastian Alvarez

November 07, 2024

Dealership Rating
Employee Rating

Great transaction. Ronnie went out of his way to find the car with the right options that I wanted. More

by BUGSY22473
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 10, 2024

Rye Subaru responded

Thanks for sharing about your experience with Rye Subaru. Ronnie and our team appreciate your business and hope to see you again soon!

November 07, 2024

Dealership Rating
Employee Rating

Seemed to be attentive and concerned About my needs Service writer was very knowledgable About my issues More

by LEMARBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2024

Rye Subaru responded

Bob, Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

November 03, 2024

Dealership Rating
Employee Rating

Excellent service. Very professional. Rye Subaru service staff solved the problem I had very efficiently. More

by JACKIECABRERA106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Rye Subaru responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rye Subaru. We look forward to having you as one of our valued customers for many more years to come!

November 02, 2024

Dealership Rating
Employee Rating

Sebastian Alvarez was friendly, courteous, and professional. I got my car serviced (routine maintenance) in one hour. More

by LNATHAN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Rye Subaru responded

We are very happy Sebastian provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 31, 2024

Dealership Rating
Employee Rating

Service was great, my car was done promptly. My only issue was the miscommunication with the dealership and the maintenance department. I was under the impression I was not going to be charged. More

by LAURAJANAYA1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2024

Rye Subaru responded

Thank you, Laura, for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 21, 2024

Dealership Rating
Employee Rating

Very efficient and friendly staff. They got my oil change done in a timely manner. Even before the given time it would take! More

by TJMKFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Mejia

Oct 21, 2024

Rye Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 05, 2024

Dealership Rating
Employee Rating

I felt that Farid worked hard to get me a good deal on my Crosstrek, and was helpful in answering my questions. More

by DBRSCHNEIDER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Garry Davis, Farid Ahmed

Oct 07, 2024

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that Farid and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Congratualtions on your new Crosstrek! Please don't hesitate to reach out if you need anything else.

October 04, 2024

Dealership Rating
Employee Rating

Mr Alvarez is an outstanding service writer. He really seeks to understand the issues I have with my car and work to rectify them. More

by DLROTH1441
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Ciccone, Joe Staropoli

Oct 04, 2024

Rye Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sebastian met your expectations. Thank you again for choosing Rye Subaru. We look forward to having you as one of our valued customers for many more years to come!

September 04, 2024

Dealership Rating
Employee Rating

They are so professional and kind. So helpful in any way possible, I did not have to wait and I got a loan car right away. A big Plus when you depend on your car Thank you, Tamar an More

by JAQUIVALDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tamar Thomas

Sep 04, 2024

Rye Subaru responded

Thank you, Jaqui! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tamar met your expectations. Thank you again for choosing Rye Subaru. We look forward to having you as one of our valued customers for many more years to come!

August 22, 2024

Dealership Rating
Employee Rating

Tamara was responsive and accommodating with my inquiries and concerns. Service department was truthful and detailed with their description of work. More

by LONGODIANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tamar Thomas

Aug 23, 2024

Rye Subaru responded

Thank you so much for your excellent review, Diane! We are so glad that Tamar had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rye Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

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