Dealership Experience
17 yrs, 8 mos
Industry Experience
22 yrs, 5 mos
419 Reviews
Write a Review419 Reviews of Sergei Potapoff
January 29, 2019
Black Beauty Sergei Potapoff was awesome to work with! The process was quick & easy but detailed & professional. He explained all options and even set my vehicle u Sergei Potapoff was awesome to work with! The process was quick & easy but detailed & professional. He explained all options and even set my vehicle up for me before I left. More
Other Employees Tagged: Kelly Oneill
January 21, 2019
Friendly experience Sergei was very helpful! He made the buying of our Acura RDX experience not so bad! He was very knowledgeable and helpful without being too terrible Sergei was very helpful! He made the buying of our Acura RDX experience not so bad! He was very knowledgeable and helpful without being too terrible pushy. More
January 14, 2019
Great, fast, happy Sergei was and is always great. We set an appointment for Saturday afternoon to lease a RDX and I was in and out in less than 2 hours. It as easy hass Sergei was and is always great. We set an appointment for Saturday afternoon to lease a RDX and I was in and out in less than 2 hours. It as easy hassle free and a great deal. Thank you Sergei. More
Other Employees Tagged: Joey Andrews
January 11, 2019
Purchase of new 2019 TLX V6. My test drive with Bob was very helpful with his extensive knowledge of the car’s features. Sergei was an excellent salesman - very thorough and detai My test drive with Bob was very helpful with his extensive knowledge of the car’s features. Sergei was an excellent salesman - very thorough and detail oriented. His demonstration of the Navigation and Audio systems was great. More
Other Employees Tagged: Joey Andrews
January 04, 2019
servicing I had my vehicle serviced at Jackson Acura recently. My experience with Service staff was great. They clearly explained what are the services required I had my vehicle serviced at Jackson Acura recently. My experience with Service staff was great. They clearly explained what are the services required for maintenance alert. (B123). The only thing i dint like is the price that they are charging for the regular maintenance services which is on the higher side. More
Other Employees Tagged: Cody Johnson
January 04, 2019
New 2019 RDX Turned in our leased 2016 RDX and was pleasantly surprised with the changes and upgrades to the 2019. Very user friendly and lots of safety features. Turned in our leased 2016 RDX and was pleasantly surprised with the changes and upgrades to the 2019. Very user friendly and lots of safety features.As always, Sergi was able to compromise with our payment expectations. Thanks to Joey for handling the the actual lease process in a smooth and efficient manner. And thanks to Bob for in depth explanation of all the features of the car. In all, we are very satisfied with this dealership and the employees who have helped us. We have serviced all our Acuras at Jackson and have had excellent service from Nick. Thank you, Sergei, for keeping us in Acura cars for at least 10 years. More
Other Employees Tagged: Nick Covino, Joey Andrews
December 31, 2018
Thanks, Brittiany for another great Jackson moment. Once again, I had, not only a stress-free service visit to Jackson Acura, but actually a pleasant one! Even though the drive to the dealership is over Once again, I had, not only a stress-free service visit to Jackson Acura, but actually a pleasant one! Even though the drive to the dealership is over an hour, I don’t dread it....Brittiany always makes me feel comfortable and at ease with what is happening with my car. She makes her customers feel important and welcome. She is efficient in getting things going but is also interested in having a pleasant conversation. She makes sure I understand what is going on with the service of my car and even is willing to take my car in for me. Brittiany ALWAYS makes a visit to Jackson Acura extremely positive. I was also able to speak to Sergei who sold me my RDX in June, 2017. He took the time to stop and say hello and catch up on life. Jackson Acura has two wonderful people in both Brittiany and Sergei. More
Other Employees Tagged: Brittiany Byas
December 27, 2018
Above and beyond! Ran over a curb and blew a tire and live in Buckhead. My car was in a place where a tow truck could not enter and Of course there are no spare tires Ran over a curb and blew a tire and live in Buckhead. My car was in a place where a tow truck could not enter and Of course there are no spare tires in the newer cars! They brought a tire off a loaner down to me from Alpharetta and put it on my car. Took my rim and tire back to the dealership and and put my new tire on. I just drove to the dealership and they put my new tire and old rim back on. What service! More
Other Employees Tagged: Rodney Jones, Yvonne Russell
December 20, 2018
Great service and surroundings while you wait! I drive 20 miles to get my car serviced here. No other dealership stacks up against their professionals, service and environment. Highly recommended f I drive 20 miles to get my car serviced here. No other dealership stacks up against their professionals, service and environment. Highly recommended for the overall quality and experience! More
Other Employees Tagged: Yvonne Russell
December 19, 2018
MDX 2019 purchase The whole team at Jackson Acura is great. Sergei, the salesman who helped us, is absolutely a delight! He is extremely courteous, very respectful plus The whole team at Jackson Acura is great. Sergei, the salesman who helped us, is absolutely a delight! He is extremely courteous, very respectful plus he knows what he is talking about! Kelly works in finance; she makes everything clear and as simple as can be. Very smooth experience! I used this dealership 10 years ago, yet when I recently went back nothing has changed. Still amazing team! More
Other Employees Tagged: Kelly Oneill