Sergey Marinin | Page 14

Service Center reps are hit or miss. Current rep was good but only after complaining about complete incompetence from my first who wasted months of time pointing me to other facilities a Current rep was good but only after complaining about complete incompetence from my first who wasted months of time pointing me to other facilities and not wanting to help. More

by SEAN.LEE0 Verified Customer Verified Customer

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This is it a high quality dealership, and Sergey Marinin as a great service advisor. as a great service advisor. More

by svinitsky Verified Customer Verified Customer

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I need a simple plastic flap that covers the make up mirror. Quoted $800.00. Outrageous!! mirror. Quoted $800.00. Outrageous!! More

by KENNETH9 Verified Customer Verified Customer

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My 90,000 mile service was fine less the wait to be checked in. However, because my cel illuminated I scheduled a diagnostic appointment which went sour and left a bad taste in my mouth. checked in. However, because my cel illuminated I scheduled a diagnostic appointment which went sour and left a bad taste in my mouth. More

by NATASHA0227 Verified Customer Verified Customer

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Was unhappy with my service person. Displayed unprofessional character while at the same time trying to display phoney kindness. I will elect to change my service person next visit. Displayed unprofessional character while at the same time trying to display phoney kindness. I will elect to change my service person next visit. More

by Louvenia Verified Customer Verified Customer

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Excellent Service on my vehicle. Received my standard annual service. They began service on my vehicle immediately as I arrived. They also returned it at the time they promised. They Received my standard annual service. They began service on my vehicle immediately as I arrived. They also returned it at the time they promised. They lost 1 star, in my book, because they gave me the, typical, mechanic visit after-feeling. They said they found a broken head bolt that would cost over $1,000 to replace. Turn off for me. Don't like that but, overall, vehicle is running fine. More

by SECURITYMYKE Verified Customer Verified Customer

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My wife brought her Cayenne for a tire replacement and prior to meeting with her assigned service advisor she was made to feel like she did not belong. Noone met her outside and when she walked inside th prior to meeting with her assigned service advisor she was made to feel like she did not belong. Noone met her outside and when she walked inside those who helped her way find did not make eye contact or show politeness in any way. On the other hand, her service advisor was very polite and engaging. I brought the same car for another tire replacement only a few days earlier and my experience was mostly positive. This is why my wife left your establishment feeling unrecognized and diminished. More

by jamessarvis Verified Customer Verified Customer

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I really appreciate the service and attention. Sergey is a great representative for your business! Sergey is a great representative for your business! More

by IJGROSSMAN Verified Customer Verified Customer

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Mechanic's audio-visual review of car's condition was excellent. Service rep assigned to vehicle owner was less than attentive and less than responsive when female owner stood waiting for assistance on m excellent. Service rep assigned to vehicle owner was less than attentive and less than responsive when female owner stood waiting for assistance on multiple occasions while service rep chatted sports to male who didn't appear to be a vehicle owner. More

by visas4usa Verified Customer Verified Customer

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I've been taking my Cayman to Porsche Atlanta Perimeter since 2016. Sergey is always reliable and clear on explaining the job is needed to be done and the options available without compromising performanc since 2016. Sergey is always reliable and clear on explaining the job is needed to be done and the options available without compromising performance the vehicle. More

by roger.villatoro Verified Customer Verified Customer

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