Sergey Marinin | Page 23

Had a leaking tire and was fit in the schedule next day. Did a great job, professional and had me back the road in a clean car. Sergey was excellent. Did a great job, professional and had me back the road in a clean car. Sergey was excellent. More

by gamaya Verified Customer Verified Customer

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Sergey was very good and very clear, he also kept me informed of what was going on with the car. Very impressed with my first service. informed of what was going on with the car. Very impressed with my first service. More

by gilberto_ordonez Verified Customer Verified Customer

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I noticed a pressure change in the rear left tire in the morning and called Perimeter Porsche asking to fix the problem. I was immediately offered by Sergey Marinin to stop by, which I did. After the vehicl morning and called Perimeter Porsche asking to fix the problem. I was immediately offered by Sergey Marinin to stop by, which I did. After the vehicle inspection, there was a nail found in that tire. Sergey offered to change the tire, which was done expeditiously and with high quality of service. More

by svinitsky Verified Customer Verified Customer

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Service advisor told me battery loosing capacity but didn’t tell I could get stranded and would be difficult to access locked trunk to jump it. My vehicle is in fact stranded at the moment. didn’t tell I could get stranded and would be difficult to access locked trunk to jump it. My vehicle is in fact stranded at the moment. More

by LAURA.PHIPPS Verified Customer Verified Customer

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A very nice experience with the service call recently. I had a scheduled maintenance visit and it was very well executed and very courteous. had a scheduled maintenance visit and it was very well executed and very courteous. More

by STEVENATL Verified Customer Verified Customer

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Tony and Sergey did an excellent job with my service request. They were able to get me a loaner while the service was being done and Sergey followed up with me immediately once the car was completed. request. They were able to get me a loaner while the service was being done and Sergey followed up with me immediately once the car was completed. Everything was done to perfection. More

by sandy36 Verified Customer Verified Customer

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They did everything they told me they would. Only issue is they are backed up and it takes a long time to get an appointment. I’m hoping that means they have many owners happy with them which causes them t is they are backed up and it takes a long time to get an appointment. I’m hoping that means they have many owners happy with them which causes them to be behind More

by PAUL.DEMERSSEMAN Verified Customer Verified Customer

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The services needed on my car were not fully explained to me. I was unaware a loaner car was needed until I showed up. Even after returning the loaner car my assign service person didn’t make any effort t me. I was unaware a loaner car was needed until I showed up. Even after returning the loaner car my assign service person didn’t make any effort to acknowledge the inconvenience. I just think the communication fell short. At drop off service person did nice job trying to fix what happened, and did an excellent job mitigating what had happened. More

by sherryyaskin Verified Customer Verified Customer

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The service was excellent!! Sergey always takes good care of us and keeps my car in tip top condition. of us and keeps my car in tip top condition. More

by AASHANTI Verified Customer Verified Customer

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Yes, BUT...Since Covid, the service at this dealership Yes, BUT... Since Covid, the service at this dealership has gone down. I waited for a month to get my car serviced because I needed a loaner. When Yes, BUT... Since Covid, the service at this dealership has gone down. I waited for a month to get my car serviced because I needed a loaner. When I got to the dealership, they informed me that a loaner wasn't available. I should have been informed before I got there. They didn't rectify the situation for me. However, when my husband called and pitched a fit, they sent a guy over to my work place with a car and picked mine up. REALLY?!? I used to be able to get my rims buffed out. Now, i have to bring it in on a special day of the week. I used to be able to get my car detailed. Now that needs a special appointment. I don't expect Porsche to suffer from the same work shortages as other places - they should pay more and provide a good work environment. I am a retail owner to the wealthy in Atlanta - I know what I have to do to keep my people to service them correctly. Porsche should too. Honestly...I almost drove my car over the Jerry Peak at Mercedes and traded it in so it's a good thing that at least you did the right thing when my husband called. More

by LINDA79 Verified Customer Verified Customer

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