Sergey Marinin | Page 27

The Service Team has it down to a science! Fast responses and timely appointments always focused on fast resolution. Love that I get my car back clean! responses and timely appointments always focused on fast resolution. Love that I get my car back clean! More

by skoz Verified Customer Verified Customer

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Everything fixed perfectly and quickly as always. Sergey is wonderful. We just stopped by and he got a replacement part put in with no hasle is wonderful. We just stopped by and he got a replacement part put in with no hasle More

by KERKURA Verified Customer Verified Customer

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Great experience overall , Sergy is great timely , courteous , good follow up , excellent experience Good good good good good good good good good good good good courteous , good follow up , excellent experience Good good good good good good good good good good good good More

by LUCKYDOG8 Verified Customer Verified Customer

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Always a pleasure having my car serviced here. Everyone is great! Dealership is very nice. You are kept informed as your car is being serviced. Thanks for the great job! is great! Dealership is very nice. You are kept informed as your car is being serviced. Thanks for the great job! More

by NOT2OLDYET Verified Customer Verified Customer

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I have become accustomed to receiving exceptional service from Sergey. He shows genuine concern for me as a customer and a person, he pays attention to details, and he ensures I am taken care of. Porsche is from Sergey. He shows genuine concern for me as a customer and a person, he pays attention to details, and he ensures I am taken care of. Porsche is fortunate to have an individual like Sergey. More

by jbrownpe Verified Customer Verified Customer

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Great caring services, professional, however 20 thousand mile services check was too costly. mile services check was too costly. More

by CLINTON_SMITH Verified Customer Verified Customer

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Porsche Atlanta Perimeter does an excellent job taking care of me and my Cayenne. This year I needed a 40k mile check, tires and some recall maintenance. They gave me a 2021 Cayenne loaner while the work care of me and my Cayenne. This year I needed a 40k mile check, tires and some recall maintenance. They gave me a 2021 Cayenne loaner while the work was being done. Everyone at this dealership treats their customers like VIP’s. 👍🏻 More

by TCAMPO Verified Customer Verified Customer

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Very good customer service ,with very friendly stuff.The work took exactly as long as they told me and the pick up was quick and the car was clean. work took exactly as long as they told me and the pick up was quick and the car was clean. More

by sergiumanea Verified Customer Verified Customer

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Sergey is a great service representative. He took additional time to be sure he understood the concern I was having - bring me back to my car to show him my concern. We figured out together that it w additional time to be sure he understood the concern I was having - bring me back to my car to show him my concern. We figured out together that it was my blower that was not working. Much thanks for his consistently superb customer service! More

by CARDWAY13 Verified Customer Verified Customer

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With intake of the car I was asked what part of the wheel damage did I want repaired because I had an $850 max coverage. I informed the service writer that was not the case and asked that all wheel damage be damage did I want repaired because I had an $850 max coverage. I informed the service writer that was not the case and asked that all wheel damage be repaired. After he reviewed our coverage again he agreed. They contacted us that the repair was complete and asked we pick up the car. This happened to be on the day of our son's high school graduation. After explaining this to Sergey he stated they had no flexibility in the process and the car must be picked up / loaner returned with-in there required timing. I asked was a porter available to bring the car to me and the answer was no. I was told however I could hire a tow truck to facilitate the exchange. We live well over an hour from the dealership but did make arrangements for my wife to get the car. Luckily family members contributed to helping do the items that my wife needed to do pertaining to our son's graduation. When arriving at the dealership we realized the wheel had not been repaired. I am a commercial fleet customer buying dozens of vehicle's from Jim Ellis and while the Chevy store / DP has always taken very good care of me I am very disappointed in the Porsche store. I think Porsche I think high end and WOW service. Unfortunately this experience was the wrong kind of WOW! More

by DERRICK17 Verified Customer Verified Customer

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