Sergio Barron
Sergio Barron at Toyota of North Austin

Sergio Barron

Service Advisor

Toyota of North Austin

8400 Research Boulevard
Austin, TX 78758

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4.4
51 Reviews

Dealership Experience

1 yr, 5 mos

Languages Spoken

English English

4.4

51 Reviews

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51 Reviews of Sergio Barron

August 19, 2025

Dealership Rating
Employee Rating

The service managers are the world's worst. They are very un-customer friendly, mean, and unprofessional. More

by dcreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 21, 2025

Toyota of North Austin responded

Thank you for your feedback. We’re sorry your visit didn’t meet expectations. We’d like to look into what occurred, but unfortunately, we’re unable to locate your visit based on your username alone. If you’re open to sharing more details, please contact me directly at jeaster@toyotaofnorthaustin.com. Josie Easter, Service Customer Relations

August 07, 2025

Dealership Rating
Employee Rating

Great customer service, Sergio was super nice and professional. Didn’t wait that much and left the store happy More

by Isitatx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2025

Toyota of North Austin responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 05, 2025

Dealership Rating
Employee Rating

Great service and friendly staff. Service only took an hour which is excellent compared to other dealers More

by rolphsankar8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2025

Toyota of North Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of North Austin. We can't wait to see you again, have a great day.

July 29, 2025

Dealership Rating
Employee Rating

This dealership is always exceptionally busy and they do a good job of handling the volume of customers. My Tundra was in their possession for 4 months waiting on the replacement engine as part of the Toyo More

by Daniel S
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Blake

Jul 30, 2025

Toyota of North Austin responded

Thank you for your feedback. We’re sorry there is an issue with your vehicle. We’d like to look into what occurred, but unfortunately, we’re unable to locate your visit based on your username alone. If you’re open to sharing more details, please contact me directly at jeaster@toyotaofnorthaustin.com.   Josie Easter, Service Customer Relations

July 10, 2025

Dealership Rating
Employee Rating

Great staff, Sergio was great to work with! I recommend for service of your Toyota vehicle More

by Ttmurray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2025

Toyota of North Austin responded

Hello, we're happy you found Sergio to be so supportive during your experience here at Toyota of North Austin. Thanks for the recommendation, and have an amazing day!

June 30, 2025

Dealership Rating
Employee Rating

Were willing to work with me on my warranty and service needs, which I appreciated More

by BillyBob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil

Jul 02, 2025

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! We hope to see you soon!

June 26, 2025

Dealership Rating
Employee Rating

Quick service done correctly. Service was scheduled the same day and completed in a short among of time. More

by levortex100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 28, 2025

Toyota of North Austin responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 23, 2025

Dealership Rating
Employee Rating

Excellent Service, look for Sergio B. during your maintenance. He is awesome advisor, very knowledged More

by William.renerodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2025

Toyota of North Austin responded

Hello, we're happy you found our staff Sergio to be so supportive during your experience here at Toyota of North Austin. We are always more than happy to assist you if anything else comes up. Take care!

June 20, 2025

Dealership Rating
Employee Rating

“The coolant was replaced by Toyota services, but the radiator cap was not tightened. As a result, the coolant was spilled all over the engine. I made a complaint and did not get a response from them for More

by Loi_1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eric Bergfield , Josie Easter

Jun 20, 2025

Toyota of North Austin responded

Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. joserodriguez@toyotaofnorthaustin.com Angel Rodriguez, Service Manager

Jun 24, 2025

Loi_1998 responded

Hi Angel, Thank you for your response. 1. I would like to have the coolant replaced again - the one I filled up was different than from Toyota. 2. Clean the engine 3. Check the services I requested on the same day to make sure they meet the standard - 5 total.

June 07, 2025

Dealership Rating
Employee Rating

Quick and efficient. Very easy to get done.. Glad I chose Toyota of North Austin More

by Budndoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2025

Toyota of North Austin responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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