Sergio Barron
Sergio Barron at Toyota of North Austin

Sergio Barron

Service Advisor

Toyota of North Austin

8400 Research Boulevard
Austin, TX 78758

Contact Me
4.2
41 Reviews

Dealership Experience

1 yr, 3 mos

Languages Spoken

English English

4.2

41 Reviews

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41 Reviews of Sergio Barron

June 01, 2025

Dealership Rating
Employee Rating

The worst experience I have dealt with, service department dropped the ball and lack customer support. Dropped off my car Friday after I was told prior they could resolve the issues same day. State More

by bmyrhang1235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joseph Calamore, Omar Aparicio, Sat Amor , Phillip Weisbly

Jun 03, 2025

Toyota of North Austin responded

Thank you for your feedback. We’re sorry your visit didn’t meet expectations. We’d like to look into what occurred, but unfortunately, we’re unable to locate your visit based on your username alone. If you’re open to sharing more details, please contact me directly at jeaster@toyotaofnorthaustin.com. Josie Easter, Service Customer Relations

May 24, 2025

Dealership Rating
Employee Rating

Former associates that were previously handling our vehicles were great! However, we started noticing different behaviors as of a few years back (2-3). 1. We were offered a discount by the service rep More

by rrod8a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 28, 2025

Toyota of North Austin responded

Thank you for your feedback. We’re sorry your visit didn’t meet expectations. We’d like to look into the details of your last visits, but unfortunately, we’re unable to locate your information based on your username alone. If you’re open to sharing more details, please contact me directly at jeaster@toyotaofnorthaustin.com. Josie Easter, Service Customer Relations

May 16, 2025

Dealership Rating
Employee Rating

Always doing good jobs. I like when Jared Svc Advisor said I got you covered. I don’t have to repeatedly say the car repairs needed n parts were ordered already. I am. tru More

by mahalkitadiba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Calamore, Omar Aparicio, Sat Amor , Jared

May 19, 2025

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 11, 2025

Dealership Rating
Employee Rating

Excelente lugar Excelente servicio te tratan muy bien la atención al cliente es muy buena More

by Orlando santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2025

Toyota of North Austin responded

Hola Orlando, ¡nos alegra mucho haberte brindado una experiencia tan positiva! No dudes en contactarnos si hay algo más que podamos hacer por ti.

April 30, 2025

Dealership Rating
Employee Rating

Was helped right away by staff and they were able to do the update on my car without issue. They don’t have a reliable transportation service so I ended up having to uber to work to get there on time and I More

by Mbort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2025

Toyota of North Austin responded

Thank you for your feedback, I'm sorry there was a lack of communication during your appointment, but I'm happy to hear our staff was able to assist you. If you still need assistance, please don't hesitate to reach out me directly. Josie Easter, Service Customer jeaster@toyotaofnorthaustin.com

April 28, 2025

Dealership Rating
Employee Rating

Actually, my dealing with car dealerships at this location began around 1977, bought 2 Oldsmobiles from Charles Maund, several Toyotas from Doug Maund. Still use new dealership, Town North Toyota fo More

by Uvalde County
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2025

Toyota of North Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to Charles and Doug here at Toyota of North Austin! We are always more than happy to assist you if anything else comes up. Take care!

April 12, 2025

Dealership Rating
Employee Rating

Excelente customer service, pretty good, will recommend, got my second car there, good stuff. Wonderful More

by tuliogar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2025

Toyota of North Austin responded

Hello Tuliogar, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 25, 2025

Dealership Rating
Employee Rating

Professional staff, they were able to solve my problem and offered me options to keep my car in good shape. More

by Szarazua01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

Toyota of North Austin responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

March 22, 2025

Dealership Rating
Employee Rating

Mi experiencia en este lugar fue horrible a la hora de venderte un carro te dan el mejor trato del mundo luego cuando tienes un problema con el carro que ellos están en la obligación de resolver te tratan More

by César
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 26, 2025

Toyota of North Austin responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Le pedimos disculpas por las molestias ocasionadas por su reciente experiencia con el servicio. Nos esforzamos por brindar un servicio excepcional a todos nuestros clientes, y es evidente que en este caso no cumplimos con nuestras expectativas. Nos pondremos en contacto con...

More

March 20, 2025

Dealership Rating
Employee Rating

Poor customer service, vehicle still not working properly, it seems like they are understaffed, which is why service takes a while compared to other Toyota Dealers. More

by jadekunle777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 22, 2025

Toyota of North Austin responded

Thank you for your feedback. I'm sorry to hear that your experience was less than excellent. Please know that your satisfaction is our highest priority and we value your business. If you would like to discuss this further, please don't hesitate to reach out to me directly. Josie Easter, Service Customer Relations jeaster@toyotaofnorthaustin.com

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