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Sergio Leyva
Sergio Leyva at Norm Reeves Toyota Dallas

Sergio Leyva | Page 5

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.9
99 Reviews
4.9

99 Reviews

Write a Review

99 Reviews of Sergio Leyva

September 11, 2025

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Employee Rating

Sergio is an amazing advisor. He helped me with my CHR again. Great customer service. More

by odilimorales12
Service Price Transparency
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Recommend Dealer
Yes
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Sep 11, 2025

Norm Reeves Toyota Dallas responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Norm Reeves Toyota Dallas, we look forward to having you as a valued customer for many years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 10, 2025

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Quick ,easy, and great customer service. Answered all my questions, also helped me plan my maintenance schedule for my vehicle. Thank you! More

by lugo61539
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Holmes , Carlos Lopez

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Sep 10, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 07, 2025

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I have no complaints about this dealership I used it when it was Cowboy Toyota. More

by TGBTGBIRCH
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Recommend Dealer
Yes
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Sep 07, 2025

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 30, 2025

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I am always satisfied with the service that I get from the toyota place.I go to. More

by k357shooter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Holmes

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Aug 30, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 27, 2025

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Sergio is very professional and always helps the costumer. For our experience we give him 5 stars. More

by ucortes62
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Workmanship
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Recommend Dealer
Yes
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Aug 27, 2025

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 23, 2025

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Great service as always, very knowledgeable and friendly employees. I received my part replacement under warranty. Thank you so much!!! More

by CUC_ANO
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Marin

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Aug 23, 2025

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 20, 2025

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Brought my vehicle in for its 15k service. Was very quick and efficient. Made sure everything was inspected correctly. More

by lindaneria
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Pena , Carlos Lopez

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Aug 20, 2025

Norm Reeves Toyota Dallas responded

Thank you for choosing Norm Reeves Toyota Dallas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 19, 2025

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Sergio’s work was very well. Explained everything and made sure parts for my vehicle were in stock. More

by Jnicole1601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Pena , Carlos Lopez

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Aug 19, 2025

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 17, 2025

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My Toyota's light gray leather on the driver's door was stained with oil, assuming form my oil change. I was able to clean it off but I was not even given a heads up about it. I would appreciate it if the More

by luz_melendez2016
Recommend Dealer
Yes

Other Employees Tagged: Sergio Leyva

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Aug 18, 2025

Norm Reeves Toyota Dallas responded

Luz, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to contact you, and we will reach out. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 13, 2025

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As always Harveen makes the Toyota maintenance stress free. He was required to take an earlier lunch than planned, however, a colleague of his was able to get my service started. The hand off between t More

by anbtlr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Holmes, Harveen Toor , Carlos Lopez

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Aug 13, 2025

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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