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Sergio Mercado

Overview Reviews (17) Inventory (790)

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Sergio Mercado

Sergio Mercado | Page 2

Sales Advisor

Toyota of Cedar Park

5600 183A
Cedar Park, TX 78641

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4.7

17 Reviews

Overview Reviews (17) Inventory (790)

4.7

17 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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17 Reviews of Sergio Mercado

January 12, 2024

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Employee Rating

We had a very pleasant experience here. Everyone was courteous and made sure we understood everything about our new car as well as working with us on pricing. Everyone was courteous and made sure we understood everything about our new car as well as working with us on pricing. More

by Alice

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adolfo Figueroa , Daniel Ramirez, Sam Rylance

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Jan 12, 2024 -

Toyota of Cedar Park responded

This brings music to our ears, Alice! Thanks for the excellent feedback. We are pleased to hear our team provided you a truly exceptional car buying experience! Enjoy and please do not hesitate to reach out with any questions. All the best!

January 06, 2024

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Employee Rating

My recent purchase from Toyota of Cedar Park was the best car buying experience I have ever had. Between Jon Mora, Carlos Sumudio, and Sergio, the customer service was above and beyond. I traveled over three car buying experience I have ever had. Between Jon Mora, Carlos Sumudio, and Sergio, the customer service was above and beyond. I traveled over three hours to do business with these gentlemen. Thank you all for a great experience. My family and I will definitely be back. More

by Levi G.

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jon Mora, Carlos Samudio

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Jan 08, 2024 -

Toyota of Cedar Park responded

Thank you so much for all the compliments to our team, Levi! We're very happy to hear that Jon, Carlos, and Sergio were able to give you such a great experience! Congratulations and wishing you many happy miles in your new vehicle!

December 01, 2023

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Employee Rating

The process was simple from start to finish. We had our needs specifically laid out and it was an easy conversation. We had our needs specifically laid out and it was an easy conversation. More

by charliecape

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 02, 2023 -

Toyota of Cedar Park responded

Thank you for the great review! We are thrilled to hear that our team was able to provide you with a truly exceptional experience. We hope to see you back for your future automotive needs.

September 23, 2023

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Employee Rating

Sergio Mercado, our salesman and German Bentacourt in finance were both genuine, friendly and knowledgeable. This was a great experience! finance were both genuine, friendly and knowledgeable. This was a great experience! More

by Juleshoop

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: German Bentacourt

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Sep 27, 2023 -

Toyota of Cedar Park responded

We sure are lucky to have customers as kind as you! Thanks for the excellent feedback! We are pleased to hear Sergio and German provided you a truly exceptional car buying experience! Congrats on your new vehicle! Enjoy and please don't hesitate to reach out with any questions! All the best!

February 19, 2022

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Employee Rating

Courteous and professional staff who were always available. Much better than other dealers. Great experience. I recommend wholeheartedly. available. Much better than other dealers. Great experience. I recommend wholeheartedly. More

by Sherryxue07

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Krystal Noland , Willis Prieto

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Feb 21, 2022 -

Toyota of Cedar Park responded

Awesome! Thank you for taking the time to leave us a wonderful review. We are happy to hear you had a great experience here at the dealership! Hope to see you again!

December 15, 2021

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Employee Rating

From San Antonio, but purchased a new 2020 Tundra 1794 4x4 and continue to bring to the dealership for service because I want to, not because I have to. I don't mind the 100+ mile trip (each way) since I 4x4 and continue to bring to the dealership for service because I want to, not because I have to. I don't mind the 100+ mile trip (each way) since I feel I've been treated professionally. They will have first shot at my business again when I'm back in the market for a new vehicle. More

by othgmxer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michael Ables

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Dec 15, 2021 -

Toyota of Cedar Park responded

Thank you so much for all the outstanding compliments to our team! We’re happy to help you all the way from San Antonio, and we absolutely appreciate your business! We look forward to seeing you at your next visit!

March 05, 2021

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Employee Rating

The customer service was superbLarge inventory and well The customer service was superb Large inventory and well laid out design Public areas were safe (COVID-19) and clean Friendly receptionist and othe The customer service was superb Large inventory and well laid out design Public areas were safe (COVID-19) and clean Friendly receptionist and other staff More

by Ken

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sergio’s brother

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Mar 06, 2021 -

Toyota of Cedar Park responded

Thank you so much for the friendly words, Ken! We are very excited to hear you enjoyed your experience at Toyota of Cedar Park and look forward to seeing you on your next visit!

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