Sergio Ovalle

All I wanted to do was build a jeep that I wanted. It was horrible as a repeat customer with back and forth when I knew exactly what I wanted. Jeep.com provided the VIN number but did not tell me It was horrible as a repeat customer with back and forth when I knew exactly what I wanted. Jeep.com provided the VIN number but did not tell me the actual timing which cost me multiple months of payments since the website didn’t provide the actual timeline. My sales rep Sergio who I used before was horrible. Signing my paperwork he barely even said hello. What a joke. More

by pkmeny Verified Customer Verified Customer

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Great experience. they were professional and honest. car prep could have been a bit faster on pick -up but I understand they were busy and it happens. they were professional and honest. car prep could have been a bit faster on pick -up but I understand they were busy and it happens. More

by cjpuleo13 Verified Customer Verified Customer

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Easiest car purchase I’ve ever made. Hassle free and would purchase again from Salerno Duane. Hassle free and would purchase again from Salerno Duane. More

by Mrgla Verified Customer Verified Customer

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I purchased a Jeep from them. Buying process was easy but they did surprise me with a $525 fee to process the license plate transfer from previous vehicle to the new vehicle. I li Buying process was easy but they did surprise me with a $525 fee to process the license plate transfer from previous vehicle to the new vehicle. I live in PA and they said this was the outside company fee. They ended up sending my registration 3 days before the temporary tag expired. This required me to scramble to get the car inspection and emissions. They also sent the paperwork to my old address and I gave them my new address when I purchased the vehicle. All of the paperwork was done with my new address but they managed to send the registration to my old address. This required me to go pick it up myself. No help from the dealership and no apologize for my inconvenience. Long story short, once I bought the car they didn't go out of their way to do anything for me. Not good customer service and would not buy another vehicle from them. Little things matter. More

by Pete Verified Customer Verified Customer

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My sale’s Sergio was outstanding for meeting my needs, this was my fourth car use him as my salesman this was my fourth car use him as my salesman More

by awadsima Verified Customer Verified Customer

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My experience with the auto dealership was excellent—friendly staff, smooth process, and great customer service. excellent—friendly staff, smooth process, and great customer service. More

by brian_morrissey Verified Customer Verified Customer

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We went yesterday after calling Sergio our salesman the night before. Before coming in he confirmed the Jeep Grand Cherokee L Summit Reserve was in stock and he gave us an out the door price. A few hours l night before. Before coming in he confirmed the Jeep Grand Cherokee L Summit Reserve was in stock and he gave us an out the door price. A few hours later we were on our way and happy. More

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Dealership is second to NONE! !!!! Sergio and his team are trustworthy and men of their word. No haggling or games being played, Pure Class by the Salerno Team is why it’s the only !!!! Sergio and his team are trustworthy and men of their word. No haggling or games being played, Pure Class by the Salerno Team is why it’s the only place we will buy a vehicle from! More

by huby11 Verified Customer Verified Customer

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Everything was smooth and easy. They were very helpful. Great experience. I Highly recommend them They were very helpful. Great experience. I Highly recommend them More

by teachncoach Verified Customer Verified Customer

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The sales people where great and respected full and I had a great experience with the people in the dealership Thank for the experience a great experience with the people in the dealership Thank for the experience More

by MGM547 Verified Customer Verified Customer

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