Service Department
Service Department at Subaru of Jacksonville

Service Department | Page 19

Service Department

Subaru of Jacksonville

1717 St. Johns Bluff Road
Jacksonville, FL 32246

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4.8
747 Reviews
4.8

747 Reviews

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747 Reviews of Service Department

September 22, 2021

Dealership Rating
Employee Rating

Extremely fast service and the personnel at this dealership are very friendly and courteous. I will buy from them again More

by steve.rhyne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael McClennon

September 22, 2021

Dealership Rating
Employee Rating

All the personnel with whom I had contact were courteous and seemed to genuinely care my repair needs would have a successful conclusion. More

by Speedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael McClennon , Michael Berry

September 22, 2021

Dealership Rating
Employee Rating

Gabe, was awesome from the start! I only came for an oil change but he answered a few other questions I had too. Super friendly and helpful! More

by eelaz1203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Mulkey, Gabe

September 21, 2021

Dealership Rating
Employee Rating

This service department is such a pleasure to deal with. I would not consider going anywhere else to have my Subaru worked on. More

by Sherlock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 21, 2021

Dealership Rating
Employee Rating

Couldn’t be happier. Got new tires at a very good price for my daughters car. Although Kevin has left I feel like Mike will give us great service as well. More

by Turbodude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Needham

September 20, 2021

Dealership Rating
Employee Rating

An Oil Change is the most basic of services, and your mechanic didn’t bother to tighten the screw to keep the oil in the car. No worries right- just bring the car in and we will fix it. Well I’m the one More

by bondhenry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2021

Subaru of Jacksonville responded

Thank you so much for your feedback. We are so sorry we disappointed you and appreciate you letting us know so we can make sure to fix it. We wanted to apologize to you directly but couldn't get through on the number on file. Our Fixed Ops Director, Carlos, is going to email you. Please feel free to call him or respond to his email. We hope we can make this up to you. Thank you for being part of our SOJAX Family.

September 20, 2021

Dealership Rating
Employee Rating

Great service and very friendly. It went quick and everything was very clean. Always a good experience. More

by mjom67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael McClennon

September 18, 2021

Dealership Rating
Employee Rating

Easy process and nice customer area. Always courteous and make sure the customer is happy. More

by caudije
Customer Service
Friendliness
Price
Recommend Dealer
Yes

September 16, 2021

Dealership Rating
Employee Rating

Very informative, kind. No pressure. Polite and courteous. Felt like I was joining a special group of friends. More

by Desertgypsea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 16, 2021

Dealership Rating
Employee Rating

I appreciate the helpful and friendly staff and quickly they attended to my car. The dealership Is clean and the water in the frig was an added bonus. Thank you More

by anneweiler17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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