Service Department | Page 20
Service Department
Subaru of Jacksonville
1717 St. Johns Bluff Road
Jacksonville, FL 32246
747 Reviews
Write a Review747 Reviews of Service Department
September 15, 2021
I have been dealing with these folks for years and they always surpass my expectations. From the service department to the guys in the parts department to the sales staff, they are all wonderful. No pressu always surpass my expectations. From the service department to the guys in the parts department to the sales staff, they are all wonderful. No pressure, just professionalism. More
Other Employees Tagged: Anna Woodward , Josh Sereda
September 09, 2021
As always the service was friendly knowledgeable and efficient. This car was my second purchase with this dealership due to my satisfaction the first time. I love my Subaru and this dealership. efficient. This car was my second purchase with this dealership due to my satisfaction the first time. I love my Subaru and this dealership. More
Other Employees Tagged: Michael McClennon
September 08, 2021
All personnel very professional and helpful. Comfortable waiting area.Took me right away even though I did not have an appointment. Good explanation of the needed work. waiting area.Took me right away even though I did not have an appointment. Good explanation of the needed work. More
Other Employees Tagged: Michael Berry, Gabriel Mulkey
September 08, 2021
Friendly, competent, efficient. I’ve never had to wait very long and facilities are comfortable. Prices are reasonable. As a Subaru owner, my plan is to use this service department as long as I have th very long and facilities are comfortable. Prices are reasonable. As a Subaru owner, my plan is to use this service department as long as I have the car. More
Other Employees Tagged: Michael McClennon , Michael Berry, Gabriel Mulkey
September 04, 2021
Always an outstanding experience. The staff is courteous and knowledgeable and the service is always done in a timely manner. We will keep bringing our Subarus back. and knowledgeable and the service is always done in a timely manner. We will keep bringing our Subarus back. More
Other Employees Tagged: Michael McClennon , Michael Berry
September 03, 2021
I generally HATE car purchasing! Most dealerships nickel and dime you for everything. My husband generally spends hours negotiating to achieve a fair deal. This is frequently an unpleasant and contentious p and dime you for everything. My husband generally spends hours negotiating to achieve a fair deal. This is frequently an unpleasant and contentious process. Not so at this dealership. Nando & AJ were not pushy! Ken Chancy from Management oversaw the process and trade-in value as well as the finance rate. All the staff involved were Fair, Friendly, Informative, and took the time required to make us comfortable with each aspect of the purchase. This dealership seems to provide the car-buying public with Integrity Rock Stars! This experience was a true pleasure. More
Other Employees Tagged: Parts Department, Savannah O'Connor , Ken Chancey, Nando DiPasquale, AJ Miller
September 03, 2021
Very good experience. My first experience with Subaru. I had a Honda before and you would wait forever for an oil change. Very quick at Subaru!!! Thank you!! Love my 2016 Outback had a Honda before and you would wait forever for an oil change. Very quick at Subaru!!! Thank you!! Love my 2016 Outback More
Other Employees Tagged: Michael Berry
September 01, 2021
Courteous, prompt, and minimal wait time in pleasant surroundings. Phone call was answered promptly. I was able to get service without an appointment. Even the coffee I had during my short wait time w surroundings. Phone call was answered promptly. I was able to get service without an appointment. Even the coffee I had during my short wait time was great. More
Other Employees Tagged: Michael McClennon
August 31, 2021
Completely disappointed every time I come here it looks like they always undermanned and they always blame you for your cars problems. Like if a customer is bringing a car for a problem your job is to look like they always undermanned and they always blame you for your cars problems. Like if a customer is bringing a car for a problem your job is to look at it and troubleshoot not to blame the customer … I take great care of my vehicle I don’t want to take my vehicle where the people that supposed to help me figure out what’s wrong are gonna tell me I’m the problem … I think you are the problem and for that reason I will not show my face at this location or buy a Subaru ever again and I will make sure everyone knows my experience with this disgusting customer service More
Other Employees Tagged: Danny Kane Jr, Mike Needham , Michael Berry, Josh Sereda

